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Bagan Umbra Hotel

3.0 star property

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Photo gallery for Bagan Umbra Hotel

Outdoor pool
Grand Deluxe
Property amenity
Lobby
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included

Explore the area

Map
Wet-Kyi-In, Nyaung U Township, Nyaung-U
  • Gubyauknge
    ‪10 min walk‬
  • Htilominlo Temple
    ‪18 min walk‬
  • Shwezigon Pagoda
    ‪3 min drive‬
  • Nyaung-U (NYU)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (Economy)

Standard Room (Economy)

Standard Room (Economy)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Bagan Umbra Hotel

Family-friendly hotel with a full-service spa and free breakfast
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Bagan Umbra Hotel offers 94 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Bagan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Bagan Umbra Hotel, you're just a quick walk from Gubyauknge. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Thai cuisine and pool views while dining at Bagan Umbra Restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to facials, Thai massages, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals and a playground
  • 10 minutes by foot from Gubyauknge and a 2-minute drive from Kyanzittha Umin
  • Airport shuttle service available for a fee
Bagan Umbra Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, a meeting room, and limo/town car service. Spa services, a library, and a terrace are also featured at the family-friendly Bagan Umbra Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Bagan hotel.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.
Bagan Umbra Restaurant - Overlooking the pool, this restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bagan Umbra Restaurant

Things to do

  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Dryer
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bagan Umbra Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 8000 per person (one way)
  • Airport shuttle fee per child: USD 4000 (one-way), (from 5 to 12 years old)
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Bagan Umbra Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bagan Umbra Hotel
Umbra Hotel
Bagan Umbra Hotel Nyaung-U
Bagan Umbra Nyaung-U
Bagan Umbra Hotel Hotel
Bagan Umbra Hotel Nyaung-U
Bagan Umbra Hotel Hotel Nyaung-U

Bagan Umbra Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 112 reviews
Rating 8 - Good. 50 out of 112 reviews
Rating 6 - Okay. 14 out of 112 reviews
Rating 4 - Poor. 4 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Excellent location just north of Bagan. Just a short walk to the Hot Air Ballooning ticket office. Peaceful location - and a great swimming pool with an infinity drop facing a stupa. Staff very friendly and helpful. Restaurant and food very good with local Burmese dancing every night. Hotel is highly recommended.
Stayed 2 nights in Jan 2020

8/10 Good

Ming Thim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Bagan
Pleasant hotel with nice landscape. There are many restaurants just outside the hotel and an electric bike rental stall. Breakfast is good.
Stayed 1 night in Nov 2019

8/10 Good

sonia

Liked: Cleanliness, staff & service
Great pool rest so so
Pool is the best part of this hotel. Room was small dark and dated. Terrible smell in bathroom. Better value in other hotels. Average breakfast.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times in Bagan
Nice, clean hotel with comfortable rooms,great pool and attractive grounds. Single biggest issue .... very bad internet connectivity.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely grounds and view of temple from the pool side. Very friendly and helpful staff
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and facility. I do enjoy the transport arranged by staffs.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in Old Bagan this hotel provides an excellent location to base yourself. We stayed 5 nights in a grand deluxe room overlooking the pool. These are the best rooms and worth every dollar. Try eating in the hotel, the meals are reasonably priced and tasty.
Stayed 5 nights in Jan 2019

8/10 Good

Triin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, beautiful grounds
The hotel is very comfortable and well located close to the temples. The grounds were well kept and looked really nice. The food at the restaurant and at breakfast was wonderful and reasonably priced. The breakfast buffet was amazing. The shower had great pressure and plenty of hot water, but unfortunately no ventilation so the bathroom was damp all night. The staff were all great and really friendly. The negative side was when we rented the e-bikes from the hotel, we were suddenly quoted 50% extra since we (2 peope) were going to ride on the same bike. There really was no reason for that. Another issue we came against often during our trip, was the price of local transport. Having taken taxis in Yangon and knowing the cost of rides, the prices that we were charged in Bagan for an hour's taxi ride were 5-6x the price for the corresponding time in Yangon. It's not necessarily the hotel's fault, they probably have no way around the issue and the prices are controlled by the local 'cartel'. Something to be aware of.
Stayed 2 nights in Jan 2019

8/10 Good

Greg

Travelled with family
Liked: Staff & service, property conditions & facilities
Gardens very beautiful. Staff provided good service. Only downside was bathroom in room. We stayed here n deluxe room 404. Shower combined with toilet and sink. Shower drain extremely slow. One inch of water on floor after normal shower. Took few hours to drain and dry. Smell results. Really needs fixing.
Stayed 4 nights in Jan 2019

8/10 Good

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel. Nice pool.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful. they helped us to arrange the bike rental and allow us to pick it up around 5:30 am for sunrise. The hotel is a resort. It has beautiful setting and occupies a big area. So we can take a break at the hotel.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
It has a nice pool. My bathroom was smelly though and the sheets and towels need replacing. A snake crossed my path one morning - I heard snakes are common in this area so not really the fault of the hotel but I was terrified.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All-around great stay in Bagan
I truly enjoyed my time here... It's a comfortable,clean and convenient place -- with an amazing swimming pool and excellent breakfast buffet!
Stayed 3 nights in Oct 2018

8/10 Good

Crazy, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near all sites
Good location with lots of good and cheap restaurants near by.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall it's great with Pros + Cons
My GF and I spent a few days here and enjoyed the experience overall with three caveats. PROS: The gardens and hotel looks lovely, the location is superb; staff are always pleasant and range from conversational (lobby greeters) to overwhelmed (reception desk) to confused (spa + restaurant). CONS: Food is way overpriced and uninspired, service is slow and lacklustre; a chipped glass was served (honest mistake but not one that would get past a decent F*B manager. The menu needs an overhaul and fresh ingredients would be a great start. Breakfast buffet is better. The Spa is ridiculous -- don't bother -- from the bright lights and basic decor of the rooms, to the overly complicated menu that promises fantasy but delivers what I can only compare to the preparation of a chicken before you roast it. My GF particularly loved the way pedicure items and oils were used on one person and then lined up for her next without even a thought about hygiene. They need to get in a professional team. Reception is confusing for one reason: they don't have stations for checkin/out or enquiries/concierge. So you get everyone trying to be served at the same time, and quick transactions get stuck behind slow ones. Behind the desk they do their best but anyone who knows hotels will see the manager needs a better system.
Stayed 2 nights in Dec 2017

8/10 Good

molinie, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel with great swimming pool
Very nice hotel. Not a boutique hotel but really good room nice swimming pool quiet surrounding . Deluxe room can have view on nice sunset on temple . Staff is lovely. Great for family
Stayed 2 nights in Dec 2017

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagon but not forgotten!
The staff were fabulous. I had trouble with my booking for the Bagan to Mandalay boat trip and the staff made available their desk computer to try and sort the booking out. They went above and beyond the call of duty!!!!!!
Stayed 2 nights in Nov 2017

8/10 Good

juliana, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
The hotel was very nice and the staff was very friendly. We got very early and they helped us with early check in. The staff did not presented all the facilities or services of the hotel, so we had to find them by our selves. Breakfast was delicious.

8/10 Good

Blythe

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great,super convenient location. Beautiful pool and very good breakfast. Good value for money.

6/10 Okay

Verified traveller

Liked: Staff & service
Good if you don't need internet
Nice hotel with nice facilities. Location close to archeological area. Unfortunately they seem not to care about wifi connectivity, so if you want to surf for information you can only do at the lobby area. The evening restuarant is at the pool area with very nice setting, but again: service and food not even clise to expectation. Overall, nice hotel that can give a nicer experience if they fix the internet connection and the food service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hire a driver
The staff was very helpful. Unfortunately, they don't rent out bikes or scooters. However, you can hire a driver which is really cheap for a day or half day. The hotel also had live music which I didn't know about in advance. Breakfast was actually good on days when they had Burmese options. Bacon is always perfectly crisp. No phone in my room but luckily my room was across from the front desk. There's a thanaka station in the lobby - don't forget to make your own.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great room and great resort feel. 2 pools and staff ready to assist for anything you need. Able to walk to restaurants but you'll need a electric bike rental to visit pagodas and market since it's so warm. Wifi did not work at all.

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, Nice swimming pools. Clean tidy rooms. Central location