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Crowne Plaza Suffern - Mahwah by IHG

3.5 star property

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Photo gallery for Crowne Plaza Suffern - Mahwah by IHG

Exterior
Terrace/patio
Bar (on property)
Lobby lounge
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
3 Executive Blvd, Suffern, NY, 10901
  • Lower Hudson Valley Challenger Learning Center
    ‪13 min walk‬
  • Good Samaritan Hospital - Suffern
    ‪3 min drive‬
  • Rockland Community College
    ‪4 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Premium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds (Premium)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1016)
The price is €145
for 1 room
includes taxes & fees
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About this property

Crowne Plaza Suffern - Mahwah by IHG

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Suffern - Mahwah by IHG offers 230 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Crowne Plaza Suffern - Mahwah by IHG. During your stay, you'll be within walking distance of Lower Hudson Valley Challenger Learning Center. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Flagstone Restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute drive from Rockland Community College and 7 minutes from Ramapo College of New Jersey
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square meters) and includes a conference center. A 24-hour fitness center, a library, and a vending machine are also featured at the business-friendly Crowne Plaza Suffern - Mahwah by IHG. Self parking is free.

This 3.5-star Suffern hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Flagstone Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour fitness centre
  • Public winery tours

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (25000 square feet of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Grab bar in shower
  • Shower grab bar height (centimetres): 81
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 14 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern Mahwah an IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Suffern
Crowne Plaza Suffern - Mahwah by IHG Hotel Suffern

Crowne Plaza Suffern - Mahwah by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1006 reviews
Rating 8 - Good. 227 out of 1006 reviews
Rating 6 - Okay. 95 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

DAVID

Liked: Cleanliness, property conditions & facilities
It may be a seasonal thing but at 6:30 pm could not find anyone who was responsible for the dining area—and there were t many guests who looked like they were interested in dining in the first place, that is to say there was no one else looking to dine that we saw.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenya, Spring Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very clean inside. I’m not a fan of the room with the inside views I wish they did a up keep on the curtains because it didn’t close all the way to my liking but over all it was very quiet in the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Situated in a beautiful area
Stayed 1 night in Nov 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Olivia

Stayed 1 night in Oct 2024

10/10 Excellent

Edan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Prajwal

Stayed 1 night in Nov 2024

10/10 Excellent

zev

Stayed 1 night in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to switch room because the telephone wasn’t working. They took care of the issue right away.
Stayed 3 nights in Nov 2024

10/10 Excellent

EOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience Highly recommend
Stayed 1 night in Nov 2024

2/10 Terrible

shia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bad service and big attitude by Check in
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Ariel

Stayed 1 night in Nov 2024

2/10 Terrible

Gary

Disliked: Amenities, property conditions & facilities
First of all the check-in experience they could not even get my credit card to work for the mandatory incidental charge wasn't my credit card it was their machine then the first room they gave me I can't even describe the scenario with being able to see in and out of the room (privacy) the next room had damages on the wall damages on the furniture then they tried to charge me for breakfast which was supposed to be included in my reservation it was a fiasco.
Stayed 1 night in Nov 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Miriam

Stayed 3 nights in Oct 2024

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been booking there for years when in town. Mrs Morales, & the rest of the staff are like family. 👍 They take great care of me & my concerns. I hope all of them @ the front desk will receive a well deserved promotion. Without great customer service an hotel cannot survive successfully! They do just that & beyond!
Stayed 1 night in Nov 2024

10/10 Excellent

Scarle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024