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Crowne Plaza Suffern - Mahwah, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Suffern - Mahwah, an IHG Hotel

Exterior
Lobby lounge
Lobby sitting area
Terrace/patio
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym

Explore the area

Map
3 Executive Blvd, Suffern, NY, 10901
  • Lower Hudson Valley Challenger Learning Center
    ‪13 min walk‬
  • Good Samaritan Hospital - Suffern
    ‪3 min drive‬
  • Rockland Community College
    ‪4 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Premium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds (Premium)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Pool
Breakfast included
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Parking included
4.4 out of 5, Excellent, (1060)
The price is €130
for 1 room
includes taxes & fees
13 Feb - 14 Feb
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About this property

Crowne Plaza Suffern - Mahwah, an IHG Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Suffern - Mahwah, an IHG Hotel offers 230 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Crowne Plaza Suffern - Mahwah, an IHG Hotel. During your stay, you'll be within walking distance of Lower Hudson Valley Challenger Learning Center. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Flagstone Restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute drive from Rockland Community College and 6 minutes from Ramapo College of New Jersey
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square meters) and includes a conference center. A 24-hour fitness center, a library, and a vending machine are also featured at the business-friendly Crowne Plaza Suffern - Mahwah, an IHG Hotel. Self parking is free.

This 3.5-star Suffern hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Flagstone Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour fitness centre
  • Public winery tours

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (25000 square feet of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Grab bar in shower
  • Shower grab bar height (centimetres): 81
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 14 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel
Crowne Plaza Suffern - Mahwah, an IHG Hotel Suffern
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel Suffern

Crowne Plaza Suffern - Mahwah, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1005 reviews" "
Rating 8 - Good. 225 out of 1005 reviews" "
Rating 6 - Okay. 100 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist guy was actually the friendliest and most helpful hotel worker I've ever encountered.
Stayed 2 nights in Oct 2024

10/10 Excellent

matty

Stayed 1 night in Oct 2024

8/10 Good

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff was great and the food and bar were amazing.
Stayed 2 nights in Oct 2024

8/10 Good

William, atlanta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice white bread motel in the burbs. People nice, very clean, a reasonable price. Food reasonable but not inspired.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ravinderpal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

EOI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, I will stay here again.
Check-in was wonderful, the front desk clerk was very friendly and I received a gift. My room was cleaned daily and the breakfast was superb. Parking was free and the proximity to my room was a short distance which was great. I would stay here again. This was a business trip.
Stayed 2 nights in Oct 2024

8/10 Good

Daisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked yhat the property was right off the highway. Check in and out was quick and easy. Staff was very polite and professional.
Stayed 1 night in Oct 2024

8/10 Good

Shane

Stayed 1 night in Sep 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing and comfortable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Stayed 1 night in Sep 2024

10/10 Excellent

Aris

Travelled with partner
All staff members were extremely nice except for the gentleman preparing the omelettes; he did not respond to greetings or made eye contact, and looked disconnected and seem to mutter under his breath; maybe he’s on the spectrum, and if so, I apologize for being critical. However, for the sake of optics maybe a different person is needed in that position.
Stayed 1 night in Oct 2024

10/10 Excellent

Abbas

Stayed 1 night in Sep 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy. Too noisy. Used to be an indoor pool there. Still resonates like one. Every kid in the open atrium above a whisper echoes through the rooms like a railroad intercom. Every drunk at the bar regaling his buddies with lies pounds the perfect nighttime silence. Every bride/bridesmaid shrieking with false glee pierces the nocturnal peace. If you want to sleep, look elsewhere. Breakfast was overpriced but adequate.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yhakerra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Urszula

Stayed 1 night in Aug 2024

10/10 Excellent

Isiah

Stayed 1 night in Jun 2024

10/10 Excellent

Renee, New Rochelle

Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as it normally is however the door to room 179 needs to be repaired as it is very loud and difficult to open/close. Also the mattresses was super super soft on one side and moderately firm on the other, I feel like they could use new mattresses but other than that the place is fantastic and you definitely get what you pay for. I do recommend this place to anyone traveling to the area
Stayed 2 nights in Sep 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight trip. Was easy to get to from highway. Lots of parking. Nice atrium, our room overlooked it. Nice restaurant. Great value.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucrecia

Stayed 1 night in Aug 2024

4/10 Poor

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I reserved a standard room. You guys completely over book and moved me into a handicap room because that was all you had available, even though I reserved my room several months ago you didn't hold my reservation. I used the shower and it was horrible, the shower head wasn't working and Couldn't really do anything. Also you had a wedding there this past weekend where you allowed the people in the common area to be screaming and shouting till three in the morning. Even after complaints where made they still where shouting till three in the morning. Over all the stay was bad and I doubt I will be using that place again unless I have no choice.
Stayed 2 nights in Sep 2024

6/10 Okay

Tiffany

Disliked: Property conditions & facilities
The rooms could use some upgrades and better cleaning. They are dark and stark, the furniture is old and worn looking. I did ask to switch rooms because the first did not seem clean and I was very itchy in that room, and a room change was issued without hassle. The second room was better than the first, but still borderline average. And if considering price, below average for the cost.
Stayed 1 night in Sep 2024