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27 Sep 2017 by Scarlett Hammer - Hoteldirektion
Sehr geehrte Melanie, vielen Dank für Ihre Buchung über trivago und Ihren Besuch bei uns! Bedauerlich, dass wir Sie nicht zufrieden stellen konnten und Sie somit auch keine Weiterempfehlung aussprechen. Da ich keine Möglichkeit habe Ihre Buchung einzusehen, würde ich mich sehr freuen, wenn Sie sich diesbezüglich mit mir per E-Mail in Verbindung setzen. Gerne betreibe ich dann sofort Nachforschungen und kümmere mich um Ihre Anliegen! Sollten Sie fälschlicherweise zusätzlich abkassiert worden sein, wird selbstverständlich sofort eine Rückzahlung eingeleitet. Bitte kommen Sie immer vor Ort zu uns (gerne auch zu mir), wenn irgendwo der Schuh drückt. Dann können wir in den meisten Fällen direkt Abhilfe verschaffen und auch ggf. einen Zimmertausch vollziehen. Unsere Mitarbeiter/Innen werden immer sehr gelobt und erhalten auch sehr gute Bewertungen. Weshalb es bei Ihnen anders war, bleibt zu klären. Bitte entschuldigen Sie dieses Verhalten - dies ist nämlich so gar nicht unser Stil! Ich freue mich auf Ihre detaillierte E-Mail! Herzliche Grüße aus Nürnberg,
As a guest of Centro Hotel Nurnberg, Trademark Collection by Wyndham, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Centro Hotel Nurnberg, Trademark Collection by Wyndham also features dry cleaning/laundry services, a front desk safe, and a lift. Parking is available for a fee. This Nuremberg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Centro Hotel Nurnberg, Trademark Collection by Wyndham offers 74 accommodations with a hairdryer and blackout curtains. This individually furnished accommodation includes desks. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
