Astana hotel in Almaty District with free breakfast and a 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a conference center and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Oasis Inn offers 57 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
During your stay at Oasis Inn, you'll be within walking distance of Schoolchildren's Palace. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
Free buffet breakfast served daily
Free WiFi
Enjoy drinks at the bar/lounge
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Just a 2-minute drive from Schoolchildren's Palace and a few minutes from Hazret Sultan Mosque
Train station pick-up shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.
Oasis Inn also features tour/ticket assistance, coffee/tea in a common area, and concierge services.
This Astana hotel is smoke free.
Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM. An additional breakfast is available daily for a fee.
35 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
24-hour room service is available.
Languages
English, German, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Train station pick-up shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 7:30 AM–10:00 AM
1 bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
35
Family friendly
Fridge
Rollaway/extra beds (surcharge)
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Tour/ticket assistance
Business services
Conference centre
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Down duvet
Heating
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Towels
Entertainment
Premium channels
TV
Food and drink
Free bottled water
Fridge
More
Free newspapers
Laptop-compatible safe
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18
Check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: KZT 3000 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Rollaway beds are available for an additional fee
A fee will be charged for use of certain facilities
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Oasis Inn offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Property is also known as
Oasis Astana
Oasis Inn Astana
Oasis Inn Hotel
Oasis Inn Nur-Sultan
Oasis Inn Hotel Nur-Sultan
Oasis Inn Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 13 reviews" "
10 - Excellent
2
Rating 8 - Good. 7 out of 13 reviews" "
8 - Good
7
Rating 6 - Okay. 3 out of 13 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 13 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 13 reviews" "
2 - Terrible
1
8.6/10
Cleanliness
8.0/10
Staff & service
8.2/10
Property conditions & facilities
Reviews
6/10 Okay
Zarema
13 Nov 2015
Liked: Cleanliness
Disliked: Staff & service
Ok for 1-2 days
Good location, but was a bit disappointed with the service (the fridge was not working, WI-FI was not working, they never rough me a new piece of soap and the breakfast looked like it was there for days.... pretty disgusting)
The stuff tried to be as helpful as they could though.
This is the second time we stay at this hotel and both times we have been very pleased.
A note on transportation: Watch out for guys at the airport trying to sell Taxi service. They will want as much as $60 to take you to the hotel. If you call the hotel when you get there or before hand, then you can get shuttle service for about $17 (3000 Tenge).
If you just want to use a cab: Right outside the airport are taxis that are labeled as such. Stay with those. Right as you walk out of baggage claim a lot of people will offer taxi service and lie that they are official taxis. Then, when you get to the car it turns out its not a cab but a private vehicle. The real taxi drivers wait outside with their cars.
Verified traveller
6/10 Okay
Verified traveller
7 Nov 2013
Liked: Cleanliness, staff & service
Budget hotel with excellent service
I booked a budget single room at a good 'Astana' price, and the room met expectations - fridge not working, no tea making facilities, one pillow, heating on high.
The room was very clean and the desk with powerpoint next to it very acceptable. Linen of good quality and clean. Bathroom accessories appropriate.
The staff are very helpful and obliging. They will meet you at the airport and do the shuttle back again (at 2 different prices).
The breakfast was better than would be expected at a budget hotel.
This is a great tourist class hotel. I stayed in another hotel in Astana earlier on my trip that had more "stars" but the Oasis was much better in terms of quality, cleanliness, and comfort. The only knock on it is that it is a bit away from the attractions and business venues, but if you don't mind taking a taxi it's a great option for business travelers.
Very poor experience.
Bedroom is very small.
Beds are hard as if sleeping on the floor.
No toilet paper !
No safe
No mini bar (althoutgh the staff was asking if I took something from the mini-bar ; which would have been difficult considering it was empty) !
No remote control for the ventilation system.
Have been waken up by the staff at 7 AM to ask me to give back the iron that I was borrowing at 1 AM !!
No cleaning during the week-end.
No hot water for a while.
Breakfast is disgusting. Coffee : instant powder to mix by yourself.
Awful service. No way to return there !
JO
8/10 Good
Terry, Hong Kong
4 Aug 2011
Liked: Staff & service
Modest hotel with exceptional staff in the heart of Astana
I stayed at the Oasis for two nights on business. The rooms are large and rambling, but dark and reminiscent of that unique style that Soviet architecture contributed to ... concrete! However, the enthusiasm and dedication of the staff more than make up for style. Two staff even accompanied me to the nearby mini-market to help negotiate purchases in Russian. Great experience overall!
Great hotel and very helpful and nice staff. Room was a good sized and there is no noise from the street. Location is good, only few minutes to the Baiterek tower/business centre by bus.