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Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Kazzhol Hotel Astana, you're just a quick walk from Schoolchildren's Palace. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute drive from Palace of Peace and Reconciliation and 5 minutes from Kazakhstan Ministry of Foreign Affairs
  • Airport shuttle service available for a fee

Kazzhol Hotel Astana ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Kazzhol Hotel Astana

Everyone (1)
3 out of 5

Posted by on 29 Oct 2018

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Property Features

Kazzhol Hotel Astana offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Kazzhol Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Astana hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 10 levels
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Astana Railway Station (9.7 km / 6.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Kazzhol Hotel Astana offers 119 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Fergana – On-site restaurant.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Hotel Names

  • Hotel Kazzhol
  • Kazzhol
  • Kazzhol Astana
  • Kazzhol Hotel
  • Kazzhol Hotel Astana
  • Kazzhol Hotel Astana Nur-Sultan
  • Kazzhol Astana Nur-Sultan
  • Kazzhol Astana
  • Nur-Sultan Kazzhol Hotel Astana Hotel
  • Hotel Kazzhol Hotel Astana
  • Kazzhol Hotel
  • Kazzhol Astana Nur Sultan
  • Kazzhol Hotel Astana Nur-Sultan
  • Kazzhol Astana Nur-Sultan
  • Kazzhol Astana
  • Hotel Kazzhol Hotel Astana Nur-Sultan
  • Nur-Sultan Kazzhol Hotel Astana Hotel
  • Hotel Kazzhol Hotel Astana
  • Kazzhol Hotel
  • Kazzhol Astana Nur Sultan
  • Kazzhol Astana Nur-Sultan
  • Nur-Sultan Kazzhol Hotel Astana Hotel
  • Kazzhol Hotel Astana Nur-Sultan
  • Kazzhol Astana
  • Hotel Kazzhol Hotel Astana Nur-Sultan
  • Hotel Kazzhol Hotel Astana
  • Kazzhol Hotel
  • Kazzhol Hotel Astana Hotel
  • Kazzhol Hotel Astana Astana
  • Kazzhol Hotel Astana Hotel Astana

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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