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Beijing Palace Soluxe Hotel Astana

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beijing Palace Soluxe Hotel Astana

Front of property
Indoor pool, open 9:00 AM to 11:00 PM, pool loungers
Front of property
Standard Twin Room
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Room service

Explore the area

Map
45 Syganak Street, Astana, 01000
  • Kazakhstan Central Concert Hall
    8 min walk
  • Revolving Restaurant
    1 min walk
  • Astana Railway Station
    27 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    28 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Business Suite

Business Suite

Business Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Free toiletries, hair dryer, dressing gowns, slippers

Superior Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Astana - Turan, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (3)
The price is €77
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Express Astana - Turan, an IHG Hotel

About this property

Beijing Palace Soluxe Hotel Astana

Luxury Astana hotel in Yesil District with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Beijing Palace Soluxe Hotel Astana offers 151 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Plasma televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Astana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lily. Services include massages and facials.
During your stay at Beijing Palace Soluxe Hotel Astana, you're just a quick walk from Kazakhstan Central Concert Hall. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy Chinese cuisine while dining at Great Wall
  • Take a swim in the indoor pool
  • Treat yourself to facials or massages at Lily
  • Amenities include a 24-hour business center, conference space, and a gift shop
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Kazakhstan Central Concert Hall and Parliament of Kazakhstan
  • Airport shuttle service available for a fee
Beijing Palace Soluxe Hotel Astana offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business center. A children's pool, a fitness center, and spa services are also featured at the luxury Beijing Palace Soluxe Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Astana hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Great Wall - This restaurant specializes in Chinese cuisine and serves lunch only.
Revolving Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Great Wall
  • Revolving Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Pool sunloungers

Spa

  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 150

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beijing Palace Soluxe Hotel Astana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Beijing Palace Soluxe Hotel Astana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Beijing Palace Soluxe
Beijing Palace Soluxe Astana
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Beijing Palace Soluxe Hotel Astana Nur-Sultan
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Beijing Palace Soluxe Hotel Astana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 33 reviews" "
Rating 8 - Good. 16 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

sameen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and friendly
Stayed 3 nights in Jan 2024

2/10 Terrible

Elena

Disliked: Staff & service
Stayed 7 nights in Dec 2023

8/10 Good

chengbin

Stayed 1 night in Nov 2023

2/10 Terrible

Dmitry

Stayed 4 nights in Aug 2023

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. Solved the problems! Thanks
Stayed 2 nights in Jul 2023

10/10 Excellent

Salome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great conditions and great location. I would stay there again.
Stayed 1 night in Jun 2023

8/10 Good

Alex, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good conditions, but not 5*
Friendly staff and pretty good conditions, but not 5 stars, for instance there were no coffee or coffee machine in my room, the bath drain did not work properly, my room was rated Superior King Room but I don't consider it to be "Superior" or "King"
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

couple w/kids

Disliked: Room comfort
Surprisingly noisy and overall not 5-star.
We thought we would have a relaxing stay, but it turns out the hotel is super noisy when there is a party going on in the restaurant. The bass was booming and bumping until 100 in the morning. The beds are old and not supportive. Only a few of the tv channels come in clearly. The breakfast buffet is low quality and food is not tasty. Pastries were hard and bacon was underdone. Chinese restaurant was ok tasting, but overpriced. Overall, this hotel is about 3.5 stars.

8/10 Good

patrick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent apart from the bed.
The bed was hard and uncomfortable. Comparable to a mat on the floor. Everything else was excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living it up.
We had a great time! Thanks very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel.
We had a great time. We came to celebrate our wedding anniversary and extended our stay by two days.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
We had a lovely time and extended our stay by two days.

8/10 Good

Lyudmila, Kazakhstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for a business trip
I was on a business trip and chose the hotel for the location as it is located in the business city center. Comfortable room with good amenities, quiet despite being close to a busy road, well balanced air conditioning. Very professional and friendly staff. I requested milk for tea and early breakfast - all was done without problem. In overall a very pleasant stay.

10/10 Excellent

marc, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More ambience needed
Good hotel. But the lobby Needs more ambience and staff needs to provide advice for good restaurants !

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
New Year, try a Hotel
We went for a relaxing New Year, we got this, the hotel was not busy but all facilities were operating normally over the holiday season (great night in Le Mansard restaurant on New Tears Eve). The staff were very pleasant, the breakfast very good, room service was very efficient. A nice SPA / Sauna on new years day, the only let down was I think the ventilation and or location of our room there was a smell from the kitchens (food being cooked)apart from that, a bargain break in a very nice hotel (we didn't mention this to the staff as we thought it would disappear) as it only occurred on the Saturday (our last day).

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kurt, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
A Great Hotel in Astana
This hotel is beautiful and the service staff is very good. The rooms are spacious, clean and modern. The breakfast is very good and there are some excellent restaurants and good shopping in the immediate area. I would have given the hotel a 5-star rating except for the extremely hard beds.

8/10 Good

Jeffrey, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good location with silent breakfast.
The location was within walking distance to all the main tourist areas in about 20 minutes. For the same distance to the nearest small shopping mall and supermaket. Plenty of fast food outlets but don't count on them having what you want and the word "fast" means when it's cold enough they will give it to you. The hotel was good apart from the breakfast staff who were very reluctant to speak or offer tea or coffee. The breakfast was typically Chinese and not a bad selection. I don't see the attraction of the revolving restaurant as I sat at the same table with the same view for a week without any change. I think for the price there could be better choice around and beware of the kazak taxi drivers as they will rip you off so negotiate a price first. Even with a kazak partner they will still try it on.

8/10 Good

isabelle, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Bedden zijn erg hard. Personeel erg vriendelijk. Enigzins verouderd.
Stayed 1 night in Aug 2024

6/10 Okay

Alberto

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

jose a.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble. El hotel es perfecto, está muy bien situado, y el personal es muy amable
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019