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 Astana • 1 Room
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Alanda Hotel

4-star property
Tauelsizdik Avenue 33, Nur-Sultan, (01) 562 1066
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4.0 out of 5
Very good!
See all 1 ebookers Reviews

"I had previously booked into another hotel but refused to stay there due to poor wifi, no tea and coffee making facilities and no international TV cha ... " More

By a verified traveller on Fri 14 Jul 2017

Points Of Interest

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Alanda Hotel, you're just a quick walk from Schoolchildren's Palace. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Schoolchildren's Palace and a 2-minute drive from Hazret Sultan Mosque
  • Airport shuttle service available for a fee

Alanda Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alanda Hotel

Everyone (1)
4 out of 5

Excellent Hotel

I had previously booked into another hotel but refused to stay there due to poor wifi, no tea and coffee making facilities and no international TV channels. I sat in that hotel's foyer using wifi and found the Alanda hotel on ebookers. The Alanda is a new 4/5* hotel with excellent rooms and facilities. Conveniently the Alanda is situated within a short walk to the Astana Shopping Mall. Taxis are cheap and usually cost 1000 to 2000 Tenge or 3 to 5 UK pounds to downtown about 10 minutes away. Also not too far to walk to town. This hotel is excellent quality and the only criticism I will make is about breakfast. No toast, no variety of cereals and the scrambled egg was very very poor. Maybe a little more effort by the culinary staff would have warranted top marks. However, this is a variable which can rapidly be improved. Maybe the chefs should visit the Bon Bon cafe in Almaty for culinary training. The quality their was excellent. The Alanda is an excellent hotel with massive potential. The wifi was strong and stable, The rooms are excellent, the staff were most helpfull. International TV channels very restricted and need a broader package. However, as previously indicated the culinary staff need a little more imagination and experience. That can easily be rectified. I would certainly stay there again. I am sure the variables will be improved to match all of the standards at this hotel.

Posted by , from Southampton UK on 14 Jul 2017

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Comment from Hotel Management

31 Jul 2017 by Irada

Dear Sir! Thank you for choosing ALANDA Hotel and your feedback! We have taken into consideration the conserns, and we have already expanded the varioty of dishes for breakfast. Hopefully you will stay at our hotel again!

About the Alanda Hotel

Location Tauelsizdik Avenue 33, Nur-Sultan, 020000

Property Features

Alanda Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Alanda Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4-star Astana hotel is smoke free.

  • 61 guestrooms or units
  • Built in 2017
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Astana Railway Station (8.7 km / 5.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Alanda Hotel offers 61 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 8:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Alanda Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Massages
  • Hot stone massage
  • Deep tissue massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Alanda Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Alanda Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately KZT 4000 per person
  • Airport shuttle fee: KZT 15000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 7000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alanda Hotel Astana
  • Alanda Hotel Nur-Sultan
  • Alanda Nur-Sultan
  • Hotel Alanda Hotel Nur-Sultan
  • Nur-Sultan Alanda Hotel Hotel
  • Alanda
  • Alanda Hotel Nur-Sultan
  • Alanda Nur-Sultan
  • Hotel Alanda Hotel Nur-Sultan
  • Nur-Sultan Alanda Hotel Hotel
  • Alanda
  • Hotel Alanda Hotel
  • Alanda Hotel Hotel
  • Alanda Hotel Astana
  • Alanda Hotel Hotel Astana

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.