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Waterfront Lodge

3.0 star property

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Photo gallery for Waterfront Lodge

Porch
Front of property
Breakfast, lunch, dinner served; Modern European cuisine
Banquet hall
Standard Double Room, 1 Queen Bed, Ocean View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
Vuna Road, Ma’ufanga, Tongatapu Island, Nuku'alofa, 1001
  • St Mary's Cathedral
    ‪4 min walk‬
  • Interisland Ferry Terminal
    ‪13 min walk‬
  • Talamahu Market
    ‪2 min drive‬
  • Nuku'alofa (TBU-Fua'amotu Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Queen Bed, Garden View

Standard Double or Twin Room, 1 Queen Bed, Garden View | Balcony

Standard Double or Twin Room, 1 Queen Bed, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, Ocean View

Standard Double Room, 1 Queen Bed, Ocean View

Standard Double Room, 1 Queen Bed, Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Waterfront Lodge

Hotel in Nuku'alofa with free breakfast and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Waterfront Lodge offers 8 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Waterfront Lodge, you're just a quick walk from St Mary's Cathedral. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Enjoy Modern European cuisine while dining at Waterfront Cafe
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from St Mary's Cathedral and 13 minutes by foot from Interisland Ferry Terminal
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Waterfront Lodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Nuku'alofa hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.
Waterfront Cafe - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free off-site parking within 10 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Waterfront Cafe

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 2:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
WiFi is provided up to 500 MB per stay. Charges will apply for any additional usage.

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • Pets and service animals are not allowed at Waterfront Lodge

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TOP 65 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterfront Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 10 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Waterfront Lodge Nuku'alofa
Waterfront Nuku'alofa
Waterfront Lodge Hotel
Waterfront Lodge Nuku'alofa
Waterfront Lodge Hotel Nuku'alofa

Waterfront Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great little place
Clean, good-sized rooms, decent food, friendly, helpful service. The only slight downsides are that it's a little further out of town than most and that the wifi is a pain.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I loved the whole experience. Especially the baby chickens, and the car hire they organized for me so convenient no hassles loved my stay
Stayed 2 nights in Nov 2019

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful and friendly. Always asked about my day etc. The breakfast was good and large and the food in the restaurant was really delicious and fresh !
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Beauty

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt home away from home. Staff very friendly and helpful. Loved our room, our breakfast. Have own restaurant, great food and atmosphere. Unfortunate for us extended our stay for another 5 days but fully booked right through. Highly recommend, will go back next time but will book way ahead.
Stayed 3 nights in Jul 2019

10/10 Excellent

Lorna&Jim, Howick, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we arrived at Waterfront Lodge until checkout, we felt very welcomed by the super friendly staff. The property is well appointed and the location is superb! A great starting location for our Tonga adventure. The meals were excellent as well. Thanks to all the team at Waterfront. We will be back.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waerfront, the good and the not so.
Hotel and staff were very nice, clean, staff super helpful above and beyond. The location was difficult...noisy traffic and local clubs.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly, property was clean, location was good (close to ferry services and a short walk into town). Take mosquito repellent.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had stayed here before and it was amazing so of course I picked the Waterfront Lodge again. But this time The Waterfront Lodge is only good for an overnight stay don't make the mistake I did and book more than a night stay. The place itself needs renovating. The loud A/C needs to be thrown in the bin it took 1 hour for us to feel the A/C working. Television waste of time having that in the room only one channel and it's not clear it's static. The bed is fine if you like sleeping on a hard mattress and that is the same with the pillows. The toilet doesn't flush properly you need to flush 3 -5 times to clear it. The water pressure for the shower feels like your using the hose on full blast the water stinging your body I tried turning the shower handle down I got rain drops. The room itself is fine if you like sharing it with cockroaches I've come across 2 so far and this was just the first night. Great times at the Waterfront Lodge(not). This is what i had wrote on the first night there. The response i got back from the owner Elizabeth Cowly is appalling
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
I emailed to confirm that hotel transfer was $30 TOP total (as this was cheaper than everywhere else), this is why we booked to stay here. A taxi driver came then demanded $50, I said he'll have to speak to the hotel. The manager came out and despite her email specifically confirming $30, she said it was actually per person and so she called a texi for us instead as this was cheaper. She didn't make any effort to fix the situation or offer to pay the difference. Unfortunately this really coloured stay as we didn't feel welcome and also didn't want to approach the manager for anything else as I knew she wasn't going to fix anything. Our room was good, all the basics there, except air conditioner wasn't working (told staff but never came back to fix it). And on my email confirmation it said 500MB per stay however we were only given 200 and it could only be used on one device. I also thought I read sky was available however the tv only had one working channel. All other facilities we working and adequate. Other reviews are correct saying staff tend to sit outside (just under your room window and be very loud) but this didn't bother us as much as I booked it already knowing it wasn't a quiet place. Redeeming feature - the restaurant was AMAZING. When I come back, I won't stay at the hotel but I'll come back for the service and food at the restaurant.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Beautiful colonial style boutique hotel with deep verandah on the restaurant and comfortable balconies in the rooms. Wonderful, helpful staff. Excellent food for breakfast, lunch and dinner.
Stayed 3 nights in Nov 2018

8/10 Good

Daisy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very professional and super friendly ! The hotel is nice than I expected ! Lovely ,big clean room and a very pretty restaurant.The location was great for my boat and ferry transfer which is right across the street .
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, cosy room and staff were super friendly.
Stayed 1 night in Nov 2018

8/10 Good

Edvardas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Local Guesthouse
If you don't like big hotel chains this is the place for you. Small locally run guest house with great veranda. Across the road from the harbour - be sure to have a beer at the local fishing club or at billfish after your whaleswim
Stayed 4 nights in Sep 2018

10/10 Excellent

wei, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and nice
Friendly staff, Close to the water, but noisy at night due to the proximity to the clubs.
Stayed 1 night in Sep 2018

4/10 Poor

Sarah, Auckland, New Zealand

I wish I could let you know about my stay in the Waterfront lodge. However, having booked well in advanced in May through Wotif we turned up in September to the Waterfront after a long day of taxies/flights and traveling to be told "we couldn't stay there."Simply asked if our name was 'Smith' with a affirmative we were told "we couldn't stay there" They had double booked and therefore we were out of luck. This was the first we had heard of this, as we stood in their reception with all our luggage - no email or phone contact prior. They sent us off to stay at the Tanoa Dateline Hotel (a large corporate hotel opposite to what we had wanted during our stay). Our room configuration request was not passed on between accommodation. Also, payment had not been transferred to the Tanoa and they attempted to charge us - even though the Waterfront/Wotif had already been paid in May. The experience was extra stress to what was a well planned trip - stress that could on easily been avoided with more effective communication.
Stayed 1 night in Sep 2018

8/10 Good

Maryke, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location!!
Nuku'alofa was a great experience. Though Tonga it is not exactly the best tourist place to visit the people are extremely friendly and helpful. It is inexpensive and a safe and clean country to visit. We managed to fill our days and it was always nice to return to comfortable accommodation at the end of the day. We were a little disappointed that Tonga's main island does not have any safe beaches for swimming because of the strong currents, but it was pleasant to take a boat to a couple of other islands for lunch, swimming and snorkelling. July was perfect weather for the whole 12 days we were there. Be aware on Sunday the country stops, nothing is open including most restaurants. It was then a perfect day to take a boat to an island. Plenty of taxis and not expensive. Hotel and restaurants happy to call them for you.
Stayed 7 nights in Jul 2018

6/10 Okay

PAT, nz

Liked: Cleanliness, room comfort
Excellent chef. Cooked fish and omelette to perfection BUT Room noisy at night, dogs and roosters Also manager/ owner very uncompromising, wouldn’t listen to any complaints or suggestions The continental breakfast was the worst I have ever experienced and i had to have an expensive omelette to provide any nourishment
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Colonial hotel vibe. Great meal.
Although still no power on after cyclone Gita the staff offered great friendly service with candles and water jug to flush with. After surviving a cyclone they did a great job looking after us.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely residence, great food
Mixed experience - restaurant food wonderful, beds super comfy, nice bathrooms and some very friendly and professional staff, but some noise issues. I was aware of nightclubs nearby and I don't mind that, but some staff rather too loud not realizing shouting and car repairs a bit intrusive for tourists- could not hear people knocking on my door! Overall though, I would absolutely recommend especially for business or mature people due to 'usually quiet' ambiance and old style music.
Stayed 5 nights in Nov 2017

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was great thank you
Stayed 2 nights in Oct 2017