6/10 Okay
Francine C.
2 Feb 2023
Liked: Cleanliness
Stay at the Puertarna condo 2717636
The beds were comfortable as the unit itself i.e. kitchen and its small appliances, sofa, bathrooms, terrace, BBQ, TV.
We appreciated the beach chairs.
On the other hand, the furniture on the terrace was not comfortable at all.
The 3 elements that were lacking in:
1. There were no patio screen doors, most of the condos have them at Puertarena and other complexes. We had them the last week of our stay.
2. There was no table to eat in the unit ( was known at the time of reservation) neither on the terrace, there was one one called center table in the living room and it was so low it was not to eat.
3. At last but not the least, we paid way too much for the condo. We inquired around to learn that. So will we reserve for another year, the answer is no.
We had to ask for BBQ ustensils which you provided later on
The hot water was not available for 24 hrs, it should have been ready at the time of entering the condo.
The instructions of the safe were very poor even the persons who came to help did not know what to do, it took more than 45 min and I even helped them to succeed in opening. There should be at least English instructions and pictures to demonstrate where to put batteries, to find the red light, etc.
If we were 4 persons , there were not enough plates, forks, spoons, etc and towels, hand towels as well.
Francine C.
Stayed 28 nights in Jan 2023