Koh Jum Beach Villas “A member of Secret Retreats”

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Koh Jum Beach Villas “A member of Secret Retreats”

Family Villa, 3 Bedrooms, Private Pool | Private pool
Minibar, in-room safe, individually decorated, individually furnished
Two-Bedroom Beach Villa | Terrace/patio
Three-Bedroom Villa with Private Pool
Grand Villa, 1 King Bed, Beachfront (Adult Only) | Terrace/patio

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
320/29 M. 3, T. Koh Sriboya, Nuea Khlong, Krabi, 81130
  • Golden Pearl Beach
    13 min walk
  • Ao Si Beach
    1 min drive
  • Ko Jum Beach
    7 min drive
  • Krabi (KBV-Krabi Intl.)
    78 min drive

Room options

Luxury Double Room (Adult Only)

  • 80 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Premium Villa, 3 Bedrooms, Private Pool, Sea View

  • 188 sq m
  • Sea view
  • Sleeps 6
  • 3 King Beds

Exclusive Double Room, 1 King Bed, Private Pool, Pool View (Adult Only)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Three-Bedroom Villa with Private Pool

  • 200 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

One Bedroom Family Pool Villa

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Family Villa, 3 Bedrooms, Private Pool

  • 190 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds

One Bedroom Family Beachfront Villa

  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Exclusive Villa, 2 Bedrooms, Sea View, Beachfront

  • 195 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Villa, 3 Bedrooms, Private Pool, Garden Area

  • 210 sq m
  • Sleeps 6
  • 3 King Beds

Villa, 2 Bedrooms, Garden Area

  • 150 sq m
  • Sleeps 4
  • 2 King Beds

One Bedroom Pool Villa (Adult Only)

  • 100 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 4 Bedrooms, Private Pool

  • 260 sq m
  • Sleeps 8
  • 4 King Beds

Four Bedroom Beach Pool Villa

  • 280 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Deluxe Villa, 1 Bedroom, Beachfront (Adult Only)

  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Luxury Villa, 1 Bedroom, Private Pool, Beachfront (Adult Only)

  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Villa, 1 King Bed, Beachfront (Adult Only)

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Beachfront Pool Villa

  • 210 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Luxury Villa, 2 Bedrooms, Private Pool, Beachfront

  • 230 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Two-Bedroom Beach Villa

  • 180 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Romantic Villa, 1 King Bed, Private Pool, Beachfront (Adult Only)

  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Five Bedroom Beach Villa

  • 300 sq m
  • Ocean view
  • Sleeps 10
  • 5 Double Beds

Two Bedroom Villa

  • 140 sq m
  • Sleeps 4
  • 2 King Beds

Two-Bedroom Villa with Private Pool

  • 200 sq m
  • Sleeps 4
  • 2 King Beds

Luxury Room, 1 King Bed, Private Pool, Pool View (Adult Only)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Villa, 3 Bedrooms, Ocean View, Beachfront

  • 230 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Two-Bedroom Beachfront Pool Villa

  • 220 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Koh Jum Beach Villas “A member of Secret Retreats”

Beachfront hotel with relaxing spa services
At Koh Jum Beach Villas “A member of Secret Retreats”, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Koh Jum Beach Villas “A member of Secret Retreats” offers 19 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Business-friendly amenities include phones along with free local calls (restrictions may apply). Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and manicures and pedicures.
During your stay at Koh Jum Beach Villas “A member of Secret Retreats”, you'll be within walking distance of Golden Pearl Beach. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Motorcycle parking only
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, complimentary bicycles, and kayaking
  • 13 minutes by foot from Golden Pearl Beach and a 1-minute drive from Ting Rai Beach
  • Airport shuttle service available for a fee
Koh Jum Beach Villas “A member of Secret Retreats” offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the eco-certified Koh Jum Beach Villas “A member of Secret Retreats”. An airport shuttle (available on request) is available for a fee. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 4-star Nuea Khlong hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Thai

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site motorcycle parking only
  • Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: THB 420 for adults and THB 420 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Boat tours
  • Ecotours
  • Fitness centre
  • Free bike hire
  • Kayaking
  • Outdoor pool
  • Paddleboards on-site
  • Private picnics
  • Scooter/moped hire
  • Snorkelling
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate living room

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Manicures and pedicures
  • Massage - Thai

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Designated smoking areas
  • Locally owned and organised tours and activities
  • Mosquito nets
  • No plastic drinking straws

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Portable fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Outdoor shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Chef
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is accessible only by boat. The property offers private transfers (surcharge). To arrange transfers, please contact the property at least 24 hours in advance using the information on the reservation confirmation received after booking.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Koh Jum Beach Villas “A member of Secret Retreats”

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1177.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 420 for adults and THB 420 for children
  • Airport shuttle fee: THB 3500 per vehicle (one-way)
  • Airport shuttle fee per child: THB 500 (one-way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 1177.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. Koh Jum Beach Villas “A member of Secret Retreats” offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 6:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Koh Jum Beach Villas Villa Ko Jum
Koh Jum Beach Villas Villa
Koh Jum Beach Villas Ko Jum
Koh Jum Beach Villas
Koh Jum Beach Villas Hotel Koh Jum
Koh Jum Beach Villas Villa Nuea Khlong
Koh Jum Beach Villas Nuea Khlong
Koh Jum Villas Nuea Khlong
Koh Jum Beach Villas “A member of Secret Retreats” Hotel
Koh Jum Beach Villas “A member of Secret Retreats” SHA Plus
Koh Jum Beach Villas “A member of Secret Retreats” Nuea Khlong
Koh Jum Beach Villas “A member of Secret Retreats” (SHA Plus+)

Koh Jum Beach Villas “A member of Secret Retreats” Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 27 reviews" "
Rating 8 - Good. 1 out of 27 reviews" "
Rating 6 - Okay. 0 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic get away
Stayed 3 nights in Jun 2024

2/10 Terrible

Shruti

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Pathetic stay
We reached Krabi at 2 and then we had a sunset cruise booked and due to rains we got late. We reached the villas at 9 and by the time their kitchen was shut and they had no option of any kind of food. We had paid 52,000 INR for the villa but they cared a damn for it. We were so so hungry but had to go eat at a local restaurant. That’s a different thing that food was outstanding and we enjoyed so much. The villa staff was so rude and they did not care. All they kept saying was that we came late. A lady from the villa literally fought with me on the call. While we were on the boat to the villa she emailed us informing that the kitchen will shut down and with no network we couldn’t check the email. She was calling me for every single thing but for this she sent an email knowing we were on the boat. We literally just slept in the villa and left the next day. For a huge amount like that, they could’ve at least been polite and concerned for our dinner. Terrible experience all in all.
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas were just lovely and very comfortable. The resort does a nice job of keeping the beach pristine and the surrounding gardens are beautiful. Our only complaint was the food wasn't very good, esp. given the high price compared to anywhere else in Thailand. But there are closeby local options (when open) that are easy enough to get to.
Stayed 3 nights in Oct 2023

10/10 Excellent

Chongkol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation spot. Very serene and
Stayed 3 nights in Dec 2022

10/10 Excellent

Kylie

Liked: Cleanliness, room comfort
Ko Jum A little slice of paradise
The villa was awesome. Private little pathway down to the beach. Resturant great. Pool and bar stunning Cocktails that were just Thailand in a glass. Bikes available to explore the island 🌴 so so good
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Nice villa Great beach Breakfast is repetitive , can improve on it
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing boutique property hidden away in a lush tropical garden. colonial charm directly on a sandy beach overlooking the Phi Phi islands. helpful and attentive staff arranged our transfer from Krabi airport that was seamless. rent scooters to ride around the island. and take the long tail boat trip to the amazing Phi Phi islands. beautiful sunsets. great food and all amenities that you may need during your stay including mosquito repellant spray and flash light for your night beach walks. overall amazing and relaxing stay. will be back.
Stayed 5 nights in Nov 2018

10/10 Excellent

raj, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very serene n peaceful island
Location and accomodation were both superb. The experience getting to n from resort was worth it.
Stayed 3 nights in Jun 2018

10/10 Excellent

Geraldine, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil haven with private owned bungalows
From the airport pick up til the warm fare well, everything was super well organised by Mandy and her crew. We stayed in the 8pers bungalow with the private pool and had a great time. there are 3 separate buildings, two of them have a queen sized bed and bathrooms and the other has 2 rooms with a queen and a shared bathroom. The pic shows the very spacious living-kitchen area. In the middle of these 4 buildings there's the pool. We took part in the cooking course with the chef from the restaurant, great fun! The snorkeling trip we had organised via the resort was good for beginners, not spectacular. The diving trip organised outside the resort was so-so. All-in-all I actually do not want to recommend this place so we can keep this one all to our selfs...;)
Stayed 3 nights in Mar 2018

10/10 Excellent

Caroline, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpasses the Deserved Hype
Koh Jum Beach Villas is the premier property on the island. Our beach front villa was delightful, built with authentic hardwoods and other Thail materials by skilled trades and master craftsmen. The bed was as comfortable and clean as you would find in a true five-star hotel in an world capital. The cuisine was very good, reflecting local culinary traditions as well as European and North American tastes. If your looking to splurge on a high end place that is off-grid and (so far at least) without package tour hassles and irritations, Koh Jum Villa cannot be beat. The Koh Jum Villa organized transport from/to the Krabi airport by private cab and long-tail boat worked seamlessly -- we arrived at our destination in an hour as promised.
Stayed 2 nights in Feb 2018

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
Amazing! We wanted to stay forever. We were in Baan Nest, Beautiful Villa. The manager was extremely sensitive to our needs and so helpful. Everything about our stay was perfect!
Stayed 1 night in Nov 2017

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place - calm, less Touristy island. Very good customer service and beautiful big villa
Stayed 3 nights in Oct 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Staff at Low Key Lux Villas
Had an outstanding stay at Koh Jum Beach Villa. This is a luxury property right on the beach. Staff and management are outstanding and so incredibly friendly, professional and attentive. Food was great as was bar. Couple things to know: Koh Jum is a small and quiet island. There are things to do -- cheap motor bike rental on site to explore the island was great, can take excursions to other islands which we also did, scuba outfit on site, but mainly a lot of relaxing and long walks on beach. Also know that the Villas have no air conditioning. First night was kind of hot but we got used to it and placed the fans a bit better thereafter. This is an eco-friendly resort so there are bugs and mosquitos. But if you can get past that this was an exceptional place and resort. We miss it already and particularly miss the phenomenal staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded barefoot luxury
We stayed here for four nights at the start of our honeymoon. The staff was attentive without being intrusive. We stayed in Baan Viva, which is on the beach and currently the last villa on the left end of the property, so it was very private. The food at the restaurant was delicious and plentiful. Although it was warm during the day, the fans provided were more than sufficient to keep us cool. The staff also provided complementary turndown service nightly which ensured the mosquito netting was in place before dusk. While staying on the island we went on a snorkel trip, multi island tour, and indulged in several massages at the spa. Koh Jum is much more secluded and quiet than many of the other islands in the area, which we preferred. Overall, we could not have asked for better start to our trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant quite vacation and the best hotel we have been so far! Highly recommended. If anything to complain, that would be lack of air conditioner: really hard to sleep in such a heat. There is a fan though, so we managed to adapt after few nights.

10/10 Excellent

Rohan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth!
We stayed at Koh Jum Beach Villas from July 30th to August 6th and liked it so much we returned for another 2 nights on August 10. This is low season so occupancy was low and some nights there were no more than 2-3 villas occupied. As a result, we were spoilt with all the attention we got from the staff! We were welcomed warmly right from the moment we arrived and found the property absolutely breath-taking. The property and the villas are absolutely beautiul, the staff is friendly and professional and go over and above to make guests happy, and the amenities are luxurious but not over-the-top. The best part was that there were no large and loud groups unlike the larger islands. Koh Jum is rather quiet with few activities for tourists looking for a busy day and this is a boutique property with a limited number of villas. But if you’re looking for a quiet haven to unwind, this is it!

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erholsamer Urlaub auf einer sehr kleinen Insel mit nur 3 Dörfern. Sehr nette Menschen. Die Pool-Villen sind ein Traum.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

DAN CHUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible beyond expectation
The best during my Thailand trip and I hope I could come again soon! Excellent privacy and rare community feeling in a luxury hotel. If you ordered a private boat trip the boat will pick you up just in front of your villa- it’s really a gorgeous experience. Nice communication with yoga teacher, manger and local people thanks you all!
Stayed 2 nights in Jul 2023

10/10 Excellent

Martin

Stayed 1 night in Nov 2022

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Einfach fantastisch, alles in der Villa hat perfekt funktioniert und ist von sehr guter Qualität, sowas kenne ich nur aus der Schweiz. Der Pool mit Blick zum Meer einfach genial Luxus Paradies erster Klasse. Spitzen Service und tolles Essen, super freundliches und professionelles Personal. Sollte 6 Sterne haben!
Stayed 5 nights in Jul 2022

10/10 Excellent

Kemika

Travelled with family
Liked: Cleanliness, room comfort
ปีใหม่ที่เกาะจัม 2022
ที่พักสะอาด ร่มรื่น บรรยาศดี มีความเป็นส่วนตัว พนักงานบริการดีมาก อินเตอร์เน็ทสัญญาณแย่มากๆใช้ไม่ได้ อาหารเช้าไม่ดีและไม่เลวจนเกินไป ธรรมดา ถ้าเทียบในระดับเดียวกันราคาค่อนข้างสูงขนาดลดแล้วในช่วงผู้เข้าพักน้อย เดินและเล่นน้ำหน้าหาดได้ มีเรือให้พายด้วย ที่พักอยู่ฝั่งตะวันตก ดูพระอาทิตย์ตกสวยมากค่ะ
ห้องอาหารและห้องนั่งเล่นส่วนตัว
พายเรือหน้าหาด
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der var en dejlig ro, med skønne grønne omgivelser, nærmest som at bo i en jungle med mange forskellige dyre og fuglelyde
Stayed 3 nights in Jan 2020

10/10 Excellent

Maxime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020