The Spa at Norwich Inn

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Spa at Norwich Inn

Property grounds
Indoor spa tub
2 restaurants, breakfast served
Lobby sitting area
Standard Room, 1 Queen Bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Hot tub

Explore the area

Map
607 W Thames St, Norwich, CT, 06360
  • Norwich Golf Course
    10 min walk
  • Kids Quest
    18 min walk
  • Mohegan Sun Casino
    5 min drive
  • New London, CT (GON-Groton - New London)
    23 min drive

Room options

Standard Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Spa at Norwich Inn

Historic hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Spa at Norwich Inn offers 49 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Norwich Inn has 37 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Spa at Norwich Inn. During your stay, you'll be within walking distance of Mohegan Sun Casino. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • For dining with pool views, stop by Kensingtons, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body wraps, thalassotherapy, or aromatherapy at The Spa at Norwich Inn
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a sauna, and Pilates classes
  • Just a 5-minute drive from Mohegan Sun Casino and a few minutes from Mohegan Sun Arena
The Spa at Norwich Inn offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6932 square feet (644 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the historic The Spa at Norwich Inn.

This 3.5-star Norwich hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.
Kensingtons - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Ascots Pub - This pub serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 9-16 for adults and USD 9-16 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Kensingtons
  • Ascots Pub

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6932 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 37 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 6.33 per person, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • Parking
  • Pool access
  • Self parking
  • Spa access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 16 for adults, and USD 9 to 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Inn Norwich
Norwich Inn
Norwich Inn Spa
Norwich Spa
Norwich Spa Inn
Spa Norwich
Spa Norwich Inn
The Spa At Norwich Hotel Norwich
Spa Inn
The Spa at Norwich Inn Hotel
The Spa at Norwich Inn Norwich
The Spa at Norwich Inn Hotel Norwich

The Spa at Norwich Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 934 reviews" "
Rating 8 - Good. 267 out of 934 reviews" "
Rating 6 - Okay. 89 out of 934 reviews" "
Rating 4 - Poor. 38 out of 934 reviews" "
Rating 2 - Terrible. 14 out of 934 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and room! I can with my boyfriend and I didn’t know we couldn’t use the spa services together. Men and women are separated for the hot tub/spa. If I had known beforehand I would have gone someplace else
Stayed 1 night in Aug 2024

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the garden area, the patios.
Stayed 1 night in Sep 2024

10/10 Excellent

Nanci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 1 night in Aug 2024

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and Sweet
Short stay but the staff was nothing but wonderful. Front desk, spa and restaurant staff were all extremely friendly and helpful. Overall, a great stay! My only thing is the spa can definitely use some updating which I’m sure over time will happen.
Stayed 1 night in Aug 2024

10/10 Excellent

Diane, NEW YOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norwich Spa and Inn is. nice little retreat
Stayed 1 night in Sep 2024

8/10 Good

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed the night here for labor day weekend primarily for the massage. The room and bathroom inside were very clean, toiletries smelled amazing. Front desk staff were very friendly and we were always greeted upon entering and leaving the premise. The spa pool was clean, the showers has some pink mold in the grout and lining the shower curtain, otherwise clean facility. My husband and I have had better massages at other places, but the attendant was very kind. Did not eat at the restaurants so I cannot rate those. I probably wouldn't return only because the massage was just average for us and we traveled about 2.5 hours distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Renovated rooms are comfortable, have everything you need, and staff was attentive. Def will be staying again so that we can enjoy spa services.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
Great place and very reasonable pricing for the room and other services. Love this place and will definitely go again
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fabulous spa at a beautiful inn. The grounds are beautiful the staff is friendly courteous and helpful. A truly wonderful experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience - spa treatments, food, pool, just a beautiful place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the casino and concert venue
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in (Ms. Trainor) is a gem. She explained the property and was friendly and professional. Dining in the restaurants was perfect. The spa is a welcome retreat to unwind mentally, clean, relaxing, etc. Not easy for me to do
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay the staff was really nice and accommodating we loved our services and would come back again and recommend it to our family and friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel situated close to popular tourist spots. It was an excellent getaway location, with great facilities and atmosphere. We were relaxed our whole stay and are greatly appreciative of the comfort of our room and the kindness of the Staff.
Stayed 2 nights in Aug 2024

8/10 Good

Caroline, Bayside

Travelled with partner
The room and spa are great. Our dining experience at Kensington was poor. Short Ribs were not good and were covered with a gelatinous sauce, the tuna was very overcooked. We weren’t offered a pre dinner drink, we had to order this at same time as she we ordered dinner. Appetizers were mundane at best.
Stayed 1 night in Aug 2024

10/10 Excellent

Ilda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly & the service was great! Would definitely go back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is great, as is service! The rooms are very well appointed and immaculate. The only downside was the dinner we had at Kensington, which was overpriced and not good. But breakfast there this morning was very good!
Stayed 2 nights in Aug 2024

10/10 Excellent

elle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024