Hotel Callista

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Callista

Lobby
Front of property
Comfort Double Room
Reception
Executive Suite | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
352 Main St, Norwich, CT, 06360
  • Norwich Arts Center
    6 min walk
  • Grand Theater at Foxwoods
    3 min drive
  • Upper Falls Heritage Park
    3 min drive
  • New London, CT (GON-Groton - New London)
    26 min drive

Room options

Executive Double Room

  • Sleeps 4
  • 2 Double Beds

Classic Double Room Single Use

  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

Senior Studio

  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 King Beds

Club Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Studio

  • Sleeps 3
  • 1 King Bed

Comfort Studio

  • Sleeps 3
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Studio

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Callista

Hotel in Norwich with free parking
This smoke-free hotel features express check-out, free self parking, and free WiFi in public areas. Housekeeping is available once per stay.
Hotel Callista offers 24 air-conditioned accommodations with espresso makers and complimentary bottled water. Beds feature memory foam mattresses. 55-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Our customers tell us they can't get enough of the helpful staff at Hotel Callista. During your stay, you're just a quick walk from Norwich Arts Center. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include an elevator
  • 9 minutes by car from Mohegan Sun Casino and 12 minutes from Foxwoods Resort Casino
As a guest of Hotel Callista, you'll find express check-out and an elevator. Public spaces have free WiFi. Free self parking is available.

This Norwich hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Conveniences

  • Lift

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 107
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Memory-foam mattress

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.

Hotel Callista Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 82 reviews" "
Rating 8 - Good. 26 out of 82 reviews" "
Rating 6 - Okay. 12 out of 82 reviews" "
Rating 4 - Poor. 5 out of 82 reviews" "
Rating 2 - Terrible. 2 out of 82 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaylie's Baby Shower
First time staying here as my granddaughter's baby shower was here in the Agora Room. My room was so very perfect- from the comfort of the bed, the amenities in it and all that entails!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice, but not for short people
The front desk was wonderful. The only issue I had was with the room itself. First, there was no table or chair. I had to eat downstairs. I know the room is small, but a folding table and chair could be easily added. Not comfortable if you have to stay long term. Second, laugh if you want, but I am a person of short stature (I am 5'1"). I couldn't get into the bed easily. I had to climb and pull myself up. If you have a disability, are short, or a little person, this could be very uncomfortable. The beds are super high.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here since we were attending an event at Mohegan Sun. It was a quick 10 minute drive. We took a Uber to the arena and there was always a car available. The hotel was very clean and we felt safe during our stay. The staff was extremely helpful and very friendly. My only complaint would be that you can hear a lot of movement from the hallway and surrounding rooms, but it wasn’t unbearable. However, it was very quiet during the night. Overall, our stay was great and we would stay again in the future!
Stayed 1 night in Aug 2024

10/10 Excellent

frank, winter park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! It was clean, quiet, cozy room, and friendly staff. If I'm in the area again, I will stay here.
Stayed 3 nights in Aug 2024

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ZACHARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we were looking for.
We needed a place to stay for an overnight trip and this place was great. The room was new and clean. The staff was helpful and called ahead to inform us of an issue they were having with the elevator and to ask if we needed any special accommodations because of it. Checking in and out was easy as well. I’ll be staying there next time I’m in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to Mohegan Sun-area!
Check-in was very quick! The room was immaculately clean (but a little small), and more lighting in the room would have been nice. The staff was knowledgeable and friendly. (Offering some kind of breakfast would be a definite plus going forward.) WiFi worked impeccably! I would stay here again - good, competitive price for the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities, room comfort
Nice new hotel in cool old building. Liked it!
Nicely designed new hotel in a cool old building, Friendly staff.
Stayed 2 nights in Jul 2024

8/10 Good

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool little place. Converted into a hotel. It’s clean and quiet and has a nice parking lot. Rooms are small but have what you need for the price.
Stayed 1 night in Jul 2024

4/10 Poor

Karen

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Alicia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel staff was very accommodating, and the room was clean and spacious. The downside is the lighting in the room was not ideal - two small basement-style windows for natural light and no overhead lighting. The bathroom was not lit well at all -- you could barely see yourself in the mirror. The staff was nice to bring a light, ironing board and iron. There also was no closet at all in the room. And while there was a kitchenette, there were no supplies. Lastly, the elevator wreaks of mildew - I had a 20 minute coughing spell every time we used it.
Stayed 1 night in Jul 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with partner
The renovated a once great building built in 1827. Clean, cozy rooms, great price. Totally cool staff. Good place!! Surrounding area isn’t great, but Mohegan Sun is 10 min away!
Stayed 2 nights in Jul 2024

8/10 Good

diane r

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was clean and the bed was very comfortable. The elevator had a really moldy smell. The security was lax. Anyone could enter the building late at night.
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old mansion converted into a hotel. Clean and quiet, but the rooms are very small and the bathroom sink took a long time to drain. Very friendly staff. Would definitely stay there again for an event at Mohegan Sun Arena!
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Shining
This hotel is in the scariest area I’ve ever seen. While newly renovated, the elevator stinks like mold, the wall-mounted air conditioning unit screeched so badly we couldn’t use it, the whole building is creepy and the neighborhood is terrifying. I literally took valuables from the car in case it was stolen and texted family to let them know my last known location in case I went missing.
Stayed 1 night in Jul 2024

6/10 Okay

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Odd place. Looked like dorm furniture. Not inviting at all. Couldn’t figure out which door to use to get into the place until someone came to the door. There must have been cameras to see people at the doors. No locks on outside doors. Quite expensive for no amenities. Won’t stay there again and won’t recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

Excellent spot all around, highly recommend.
Stayed 3 nights in Jul 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not really portrayed well!
When arriving it was not possible to enter through the front door which was odd. Upon entering, the hotel seemed unoccupied which gave us an uneasy feeling. The front desk clerk told us the room was really small and asked if we wanted to see it first which also felt odd. It was much smaller than it appeared online. The hotel also appeared to be in an unsafe neighborhood and somewhat isolated. We decided not to stay and were not allowed a refund.
Stayed 1 night in Jul 2024

4/10 Poor

Colton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was clean, very minimal decor almost gave a creepy vibe. The beds were extremely uncomfortable and very thin walls.
Stayed 1 night in Apr 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and staff was friendly
Stayed 1 night in Jun 2024