Holiday Inn Express North Conway, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express North Conway, an IHG Hotel

Front of property – evening/night
Suite, 1 Bedroom, Jetted Tub
Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
1732 White Mountain Hwy, North Conway, NH, 03860
  • Saco River
    4 min walk
  • M&D Playhouse
    6 min walk
  • Northway Plaza Shopping Center
    7 min walk
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    25 min drive

Room options

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Suite, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express North Conway, an IHG Hotel

North Conway hotel in Settlers Green with free breakfast and a 24-hour business center
This hotel features an indoor pool, a snack bar/deli, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express North Conway, an IHG Hotel offers 78 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express North Conway, an IHG Hotel. During your stay, you're just a quick walk from Saco River. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests speak favorably about the breakfast and the clean accommodations
  • 7 minutes by car from Cranmore Mountain Resort and 12 minutes from White Mountain National Forest
There's a snack bar/deli on site. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express North Conway, an IHG Hotel. Free self parking is available.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Ski storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 3 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express North Conway
Holiday Inn Express North Conway
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Holiday Inn Express North Conway Hotel

Holiday Inn Express North Conway, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 255 out of 1003 reviews" "
Rating 8 - Good. 258 out of 1003 reviews" "
Rating 6 - Okay. 204 out of 1003 reviews" "
Rating 4 - Poor. 163 out of 1003 reviews" "
Rating 2 - Terrible. 123 out of 1003 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Disliked: Amenities, property conditions & facilities
No mattress pad (said they ran out?). Building under renovation (would have been good to know ahead of time). No workout room.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
People very nice and efficient. Everything was clean but building needs a refresh which it looks like they have started. Would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jenna

Disliked: Property conditions & facilities
It was fine/basic. The worst part was the AC in our room didn't really cool the temp much.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leah, Brookfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 2 nights in Sep 2024

6/10 Okay

PETER H

Travelled with partner
Liked: Staff & service
LOCATION MAKES IT A GOOG PLACE TO STAY
Stayed 3 nights in Sep 2024

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great outdoor area to enjoy Mirror Lake
Stayed 2 nights in Sep 2024

4/10 Poor

JEAN PIERRE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I expected a little better for Holiday Inn Express - clean building, clean rooms, breakfast. What we got was a beat up building, reception staff who were never around and a room that had a bathroom that was unclean and had black mold on the entire ceiling. On the upside the location was perfect and breakfast room was new and the breakfast was as expected. I would not recommend this hotel until the rooms are renovated.
Stayed 2 nights in Sep 2024

6/10 Okay

Marybeth

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like that they were renovating.
Stayed 6 nights in Sep 2024

6/10 Okay

Pascal

Liked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Jeffrey

Disliked: Staff & service
The front desk lady made me wait to get towels so she could count to make sure she had enough, even thought my room didn't have enough. Then had to wait for her to bring towels to the pool when she could've easily handed them to me. They were right next to her (2 ft away literally) but she made me wait again. I felt that they are not open to different ethnicities visiting the area and were rude about they way they handled their business.
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Police came knocking on doors at 10:00pm asking if we heard any "unusual" noises from next door. When we questioned manager next morning, very brusque, rude and dismissive! Room not overly clean and missing simple amenities like tissues, body wash and blow drier. Jets in hot tub not working. Pool was clean and cinnamon rolls at breakfast were marvelous!
Stayed 2 nights in Sep 2024

4/10 Poor

BASUDEV, FLORAL PARK

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we have been to lots of Holiday Inn express and we petty much like the Express except this one. Management is terrible, rooms were not clean, Bathroom and hallway light wasn't working, promise to fix but never did. No bathroom tissue, all tissue box was empty, 2 shower towel, had to beg for towel everyday, trash can was like a small pot with no plastic bag on there, one of the blanket had a dirty spots in it, breakfast room coffee was like water with no coffee test. All in all was very bad experience.
Stayed 3 nights in Aug 2024

8/10 Good

Nicole

Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin, Chester

Stayed 5 nights in Aug 2024

4/10 Poor

Icek

Stayed 1 night in Aug 2024

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stairway stunk.. We only had 1 roll of toilet paper .. No tissues or garbage bags for the cans.
Stayed 2 nights in Aug 2024

4/10 Poor

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

emma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
My boyfriend and I stayed at this hotel for two nights, the first night we checked in the woman who was at the desk was very nice and friendly. We got to our room and everything seemed fine except, I booked us a king bedroom and I got two fulls, not a huge deal my boyfriend and just let it go we were tired.. we sat down at the small table to eat some dinner. As I'm eating I look under the bed, there’s a used cup right at the foot of the bed, and I try to ignore it (out of sight out of mind). The TV remote barely worked.. anyway I digress. The next day we got up and go get some hotel breakfast, it was fine nothing special. we got back to our room and started to get ready for the day ( we were headed to a wedding) I pulled the ironing board out there was a sock behind it.. and I still didn’t say anything. The rest of our stay was fine the checkout process was easy but I don’t think I will stay in this hotel ever again.
Stayed 2 nights in Aug 2024

6/10 Okay

Kelley, Lewiston

Travelled with family
Disliked: Property conditions & facilities
Hotel is in the process of remodeling. The room I was in should have been closed. Not clean. Bathroom door wouldn't shut. Dresser drawers wouldn't stay closed. Have stayed here 2 other times without complaints. Just needs a good cleaning
Stayed 1 night in Aug 2024

4/10 Poor

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in room, bathroom not clean
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Room comfort
Room was ok. Smelled a little like someone had been smoking in it. Had to wait a bit at the check in. Property was a little dated. Nice folks. Bed was comfy and good set of pillows.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good stay
The building is being renovated, and way beyond needing repair, but the cleanliness was still lacking. The toilet was not cleaned, and there was some trash left on the carpet. Other than that, it was great. NOT!
Stayed 1 night in Aug 2024