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South Pacific Resort Hotel

3.5 star property

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Photo gallery for South Pacific Resort Hotel

Outdoor pool, pool umbrellas, pool loungers
Penthouse | Balcony
Lobby sitting area
Penthouse
Indoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Breakfast available
  • Housekeeping
  • Pool

Explore the area

Map
Taylors Road, Burnt Pine, Norfolk Island, 2899
  • The Old Watermill
    ‪2 min drive‬
  • Kingston and Arthur's Vale Historic Area
    ‪4 min drive‬
  • Norfolk Island Botanic Garden
    ‪12 min drive‬
  • Norfolk Island (NLK)
    ‪6 min drive‬

Room options

View all photos for Standard Room, Garden Area

Standard Room, Garden Area

Standard Room, Garden Area

  • 22 sq m
  • Valley view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Penthouse

Penthouse

Penthouse

  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Eveleen Suites

Eveleen Suites

Eveleen Suites

  • Valley view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

South Pacific Resort Hotel

Family-friendly hotel with a nearby private beach and a coffee shop
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free self parking and a free shopping center shuttle are also provided. Additionally, a conference center, a coffee shop/cafe, and a hot tub are onsite.
South Pacific Resort Hotel offers 70 accommodations with washers/dryers and slippers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at South Pacific Resort Hotel, you'll be within walking distance of Queen Victoria's Garden. Enjoy features like free self parking and a free shopping center shuttle, plus an outdoor pool.
  • Free self parking
  • Enjoy local and international cuisine and garden views while dining at Cooks Landing Restaurant
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • 11 minutes by foot from Queen Victoria's Garden and a 1-minute drive from Bounty Folk Museum
  • Free shopping center shuttle service
A private beach is featured. South Pacific Resort Hotel offers its guests a children's pool, an outdoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A business center and a meeting room are available. A library, a terrace, and barbecue grills are also featured at the family-friendly South Pacific Resort Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Norfolk Island hotel.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.
Cooks Landing Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Aviation Poolside Cafe - This poolside coffee shop specializes in local and international cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per stay)
  • In-room WiFi speed: 25+ Mbps

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Local area shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9 AM: AUD 18.00-25.00 for adults and AUD 8.00-12.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Cooks Landing Restaurant
  • Aviation Poolside Cafe

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Washer/dryer

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in start time: noon; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at South Pacific Resort Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 66 per night.
  • Cribs (infant beds) are available for AUD 30 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 18.00 to 25.00 for adults, and AUD 8.00 to 12.00 for children
  • Fee for in-room wireless internet: AUD 10 per stay (rates may vary)
  • Crib (infant bed) fee: AUD 30 per night
  • Rollaway bed fee: AUD 66 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

South Pacific Norfolk Island
South Pacific Resort Hotel
South Pacific Resort Hotel Norfolk Island
South Pacific Hotel Burnt Pine
South Pacific Resort Hotel Norfolk Island
Pacific Hotel Norfolk Island
South Pacific Resort Hotel Hotel
South Pacific Resort Hotel Norfolk Island
South Pacific Resort Hotel Hotel Norfolk Island

South Pacific Resort Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 57 reviews
Rating 8 - Good. 28 out of 57 reviews
Rating 6 - Okay. 4 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Room was a little stuffy. Hot water was sometimes difficult to get working. I was disappointed the weekly meet and greet advertised was not on because it was a quiet period. But thanks for the drinks voucher!
Stayed 6 nights in Sep 2024

8/10 Good

Bernard

Liked: Property conditions & facilities
Good Hotel, clean and tidy
this is a good resort, however no air conditioning,heater or fan in the room made it a bit uncomfortable during my stay. The room was fine but beware of very small internet availability and cost. Had to buy a new simm card for phone as Norfolk has no roaming facility on any carrier.
Stayed 5 nights in Jul 2024

8/10 Good

Deb

Liked: Cleanliness, staff & service
People were really nice and friendly
Stayed 10 nights in May 2024

10/10 Excellent

Reece

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at South Pacific resort. Room was really large and the beds were comfortable. Plus everything was really clean and tidy. The resort has a range of facilities like the pool, restaurant, games room and meeting rooms. They also have cars that you can hire directly from the resort. We really enjoyed our stay. Thank you
Stayed 2 nights in Jun 2024

8/10 Good

how tat

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

8/10 Good

Debra Ann

Travelled with group
Liked: Staff & service, property conditions & facilities
We were disappointed that the pool was not available for use and the restaurant was not open. The fridge in our room was very small….not big enough for snacks and drinks. Cost of room was reasonable and cleanliness excellent.
Stayed 7 nights in Jan 2024

4/10 Poor

Sue

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff however I wouldn't recommend due to my experience
Stayed 7 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Friendly and convenient
The place is not luxury but the staff were friendly and it didn’t break the bank. Like everywhere there is no free internet. Can walk from hotel to shops so that was a plus.
Stayed 2 nights in May 2022

8/10 Good

David, Lindfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were excellent, and very friendly. Overall the property was very clean and simple. We had a garden view, which was ok, but there are open areas which would be better. The breakfast was cereal, toast and coffee, but full breakfast was available. The location is close to town and there are many tours to get from the property.
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

8/10 Good

Travelgirl6

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel and staff, thoroughly enjoyed my time there, however, food provision in the evening seemed a bit hit and miss. However there were plenty of places to eat
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall hotel had a good feel to it. Spa was not warm at all. Wifi is not included in room rates and is quite expensive to purchase. Rooms (superior) furnishings needed some attention - tiles lifting in the bathroom, mould in the showers and a hole in the window frame leading to the balcony. I think this hotel needs some attention to be charging and claiming what they do.
Stayed 3 nights in Dec 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, would stay there again, staff are extremely good.
Stayed 14 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We stayed at the resort in the winter, but we enjoyed our stay. The room was large as we picked that type. We also had a good view over the valley. The bed was good and the staff was friendly and gave us suggestions as to what to see. The bathroom was small and you had to push a button to get hot water. But the water warmed very quickly. There are tours that can be set up by the hotel. But a car is better as there are many locations to visit. You can rent a car from the resort. The breakfast was continental, but for an added fee, full breakfast can be ordered. We enjoyed our visit to Norfolk Island.
Stayed 4 nights in May 2018

8/10 Good

Slaz, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position close to town.
We enjoyed our stay at the South Pacific Resort Hotel. Staff were very friendly and helpful and responded to any requests promptly and politely. Meals were very well cooked and presented (a little too much salt for our low salt preference). A very enjoyable stay.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort close to town
South Pacific Resort is a pleasant place to spend on your Norfolk Island holiday. The gardens are perfectly manicured and the rooms are clean. The staff are very friendly and helpful. The included continental breakfast is a bonus. The pool is quite big and has a spacious clean deck surrounding it.The resort is only a couple of minutes walk to town and to Restaurants. I would highly recommend staying at this resort.
Stayed 5 nights in Jan 2018

8/10 Good

Jen, Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was centrally placed to be able to walk
Given a cool drink when we arrived plus a colourful lay. Monday has happy hour with free drinks and nibbles given and we met up with others. Breakfasts each day was excellent and ample supplied. Beautifully appointed room overlooking a beautiful view of Norfolk Pines in the background. Ample room space with TV, lounges as well as table and chairs Plenty of room in spacious cupboard. Room cleaned daily. Separate towels given for use at pool. Pool very clean and I used it.
Stayed 6 nights in Jan 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPR
SPR very comfortable, great location, nice pool, good food and outstanding staff. Cici, Leia, Charlene and Wendy were professional, attentive, efficient, personable, and very helpful. Made for a most enjoyable stay. Would go again. Idyllic Island.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location
Pool was very dirty. We had to ask for it to be cleaned, then was ok. Staff very friendly. Overall very spacious. Convienent to everything.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff. Good location.
Great location close to shops and restaurants. Great pool and hot tub. Love the restaurant decor with a huge Bounty replica. Staff were always helpful and friendly. Kids loved the billiards and ping pong tables. Beds were comfortable with big rooms. Lovely grounds and view.

10/10 Excellent

Barbara, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was very close to the main shopping area.
All the local people, veryfriendly and easy to talk talk, helpful. Restaurants very good. The Tours were all very informative. Also hired a car to get around pretty east

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in not good as no records of booking still not resolved on check out everything else was good great location could walk to most places

6/10 Okay

Ron, Australia

Liked: Cleanliness, staff & service
Biggest Hotel in town.
The hotel facilities were 60/40 with the 60% being outdated,the pool area was modern as was the front reception but you don't sleep in these areas.

10/10 Excellent

Geoffrey, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
We enjoyed everything about this hotel from the friendly, helpful staff, to the lovely room and amenities such as swimming pool and games room. Would definitely stay again.