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Castaway Norfolk Island

3.0 star property

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Photo gallery for Castaway Norfolk Island

Front of property
Reception
Breakfast served, local and international cuisine, al fresco dining
Breakfast served, local and international cuisine, al fresco dining
2 Bedroom Apartment

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Burnt Pine, Norfolk Island, 2899
  • Queen Victoria's Garden
    ‪8 min walk‬
  • Norfolk Island Botanic Garden
    ‪3 min drive‬
  • Kingston and Arthur's Vale Historic Area
    ‪3 min drive‬
  • Norfolk Island (NLK)
    ‪2 min drive‬

Room options

View all photos for Garden View Room

Garden View Room | View from room

Garden View Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

2 Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Banyan View Room

Banyan View Room | Living area

Banyan View Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Castaway Norfolk Island

Hotel in Norfolk Island with a restaurant and a bar
A restaurant, a bar/lounge, and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a library are onsite.
Castaway Norfolk Island offers 20 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Castaway Norfolk Island, you're just a quick walk from Queen Victoria's Garden. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy local and international cuisine while dining at Castaway Restaurant & Bar
  • Continental breakfast served daily for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • 8 minutes by foot from Queen Victoria's Garden and a 1-minute drive from Bounty Folk Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and barbecue grills are also featured at the business-friendly Castaway Norfolk Island. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Norfolk Island hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9 AM.
Castaway Restaurant & Bar - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9 AM: AUD 25.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Castaway Restaurant & Bar

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 8 AM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Castaway Norfolk Island offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castaway Norfolk Island Hotel
Castaway Norfolk Island
Castaway Norfolk Island Hotel
Castaway Norfolk Island Norfolk Island
Castaway Norfolk Island Hotel Norfolk Island

Castaway Norfolk Island Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cheryl Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, deck, great food and their craft beer is excellent I think the best place in the island to stay.
Stayed 4 nights in Mar 2024

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service
Comfortable
Stayed 7 nights in Feb 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home of the Norfolk Brewery.
Stayed 3 nights in Nov 2023

6/10 Okay

John

Travelled with partner
Lack of attention to detail. We fixed the lamp shade. We tightened the knob on the wardrobe door. We removed the tape that was left on mirror from a previos sign. Toilet seat was loose. The never vacuumed once even though you could clearly see the floor had lots of bits on it. Asked to replace kettle it was beyond disgusting. Coat hangers broken in wardrobe. Bar staff very friendly owners only interested in socializing with their friends at the bar. Charge for breakfast was $35 each more than lunch would have been, why I dont know. When we come back tot he beautiful Norfolk Island I dont think we will stay at The Castaway.
Stayed 7 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
Stayed 7 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
Stayed 1 night in Jun 2019

10/10 Excellent

Leanne, Sydney, Australia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Stayed 5 nights in Feb 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk first timers
Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Stayed 7 nights in Jan 2018

10/10 Excellent

Epeli , Fiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.
Stayed 2 nights in Nov 2017