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Wyndham Garden Norfolk Downtown

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wyndham Garden Norfolk Downtown

View from room
Executive Suite, Non Smoking (2 Double Beds) | Living area
Seasonal outdoor pool
Lobby
Business centre

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry
  • Pool
  • Breakfast available

Explore the area

Map
700 Monticello Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    2 min walk
  • Chrysler Hall
    6 min walk
  • Harrison Opera House
    6 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Non Smoking (1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Non Smoking

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, Non Smoking (2 Double Beds)

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Courtyard by Marriott Norfolk Downtown

Pool
Hot tub
Free WiFi
Restaurant
4.1 out of 5, Very good, (1000)
The price is €115
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Courtyard by Marriott Norfolk Downtown

About this property

Wyndham Garden Norfolk Downtown

Hotel with a 24-hour fitness center, steps from Norfolk Scope
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking. Housekeeping is available on request.
Wyndham Garden Norfolk Downtown offers 204 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Wyndham Garden Norfolk Downtown. During your stay, you're just a quick walk from Norfolk Scope. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Black Tuna Bar and Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Norfolk Scope and 8 minutes by foot from Chrysler Museum of Art
  • Cats and dogs welcome for a fee (restrictions apply)
Wyndham Garden Norfolk Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square meters) and includes a conference center. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Norfolk Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this Norfolk hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Black Tuna Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-20 for adults and USD 10-20 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Black Tuna Bar and Grill

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15005 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Smooth flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 4 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Self parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 222 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 209 out of 1001 reviews" "
Rating 4 - Poor. 181 out of 1001 reviews" "
Rating 2 - Terrible. 191 out of 1001 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disappointing Stay During a Special Occasion I had high hopes for my stay based on the hotel’s reviews, especially since I was celebrating my 10-year anniversary with my wife. Unfortunately, the experience didn’t meet expectations, and I didn’t make the best impression on her due to the issues we encountered. One of the most concerning problems was the overwhelming presence of marijuana usage both inside and outside the hotel. It created an uncomfortable atmosphere, which wasn’t ideal for such a special occasion. We were hoping for a more relaxing and welcoming environment, but that wasn’t the case. Additionally, the TV in our room was very limited. It only worked if we watched on-demand content, and live TV, including news channels, wasn’t available. With a storm approaching, we wanted to stay informed about the weather, but the lack of access to live television made that impossible, adding to the frustration. To top it off, the hotel seemed to be undergoing renovations, which was not communicated beforehand. While renovations are understandable, the execution left much to be desired. There were visible patches of plaster covering holes, and electrical wires were hanging from the ceiling. This gave the hotel a very unfinished and unappealing look, which didn’t contribute to the romantic experience we had hoped for. While the staff was polite, the overall experience left much to be desired, especially considering the significance of our stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Diana

Travelled with group
The bathroom toilet ran a lot. Would like directions about how to work TV in room. I was disappointed there wasn’t continental breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Elizabeth City

Liked: Cleanliness, staff & service
Facility had four elevators however only one was working during my whole stay which made for unusual long wait to get to my room on the 12th floor.
Stayed 1 night in Sep 2024

6/10 Okay

Misha

Disliked: Amenities, property conditions & facilities
The hotel needs some renovations. I can hear the people next to us talking as if they were in our room. The doors have an inch gap from the floor where you can see light through it. The sheets had slight stains on them. The elevators were hot and muggy, it also sounded like it, needed some maintenance. The ramp to parking needs to be wider. The hotel decorations were not welcoming, it needs a new design. Although, the staff was nice, We will not stay here again. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet! The front desk staff was friendly and very professional!
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Luiz

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff was great. I requested new bedding and everything was fine after that. The downtown area doesn't feel safe for walking around. If you are driving its ok.
Stayed 1 night in Sep 2024

6/10 Okay

Sarah Jane

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here several times and it is a very convenient location for our purposes. The property is generally able to present a reasonably priced block of rooms on short notice for our team, and is close to a lot of excellent food options. Don't expect to love the hotel maintenance standard (only 1 elevator currently in service, several of the team reported water/plumbing problems, etc) We also recommend not leaving anything in the car if you are self parking.
Stayed 7 nights in Sep 2024

6/10 Okay

JoAnn

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

4/10 Poor

Lorraine

Travelled with family
Disliked: Cleanliness, staff & service
Never again.
Never again. Cockroaches in the room. Ick! Could not sleep as i imagined bugs crawling on me. I killed some, but you KNOW there's more. Food in the only restaurant was overcooked and not edible. Parking a ridiculous $15 per day. There was no free breakfast as expedia advertised.
Stayed 1 night in Sep 2024

6/10 Okay

Gadwin

Business traveller, Travelled with group
Liked: Staff & service
Good location just outdated close to everything downtown has to offer which is good..
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ramesh

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my purposes. Great staff, easy checkin/out processes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Octavio

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Lana

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, amenities
I like
Stayed 1 night in Jul 2024

8/10 Good

Lorraine

Stayed 1 night in May 2024

2/10 Terrible

jeffrey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There are hotels in need of updating and then there are hotels that need to be closed and torn down. This hotel is old, outdated and worn out. It looks and smells like a third-rate nursing home. Room furnishings are shabby. At times only one of the four elevators were operating. Unloading upon arrival was a nightmare with the ramps BLOCKED by cars and no one from the staff concerned. I would sooner sleep in my car than ever stay at this hotel again. I have many other complaints, but you get the idea. Worst hotel I have stayed in years.
Stayed 3 nights in Aug 2024

4/10 Poor

Rikka

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room floors were dirty, bathroom was very small, couldn’t hardly sit on the toilet it was so close to the wall, sink was coming off the wall, shower tiles were coming off the wall, kitchen are was awkward and tiny and poorly constructed, door to separate room area didn’t have a handle to open it from the inside space, pull out sofa was super thin but adequate, main king bed was comfy.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very nice and helpful, easy check in. Noisy at times but overall a good stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

oborsouis

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

YIMING

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken ac, water leaking into room, air smelled not good, toilet was not flushing well, broken knot, table light bulb was dead, refrigerator inside water leaking….. this is NOT a well maintained hotel
Stayed 1 night in Jul 2024