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Candlewood Suites Norfolk Airport, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Norfolk Airport, an IHG Hotel

Lobby
BBQ/picnic Area
Coffee/tea maker
Lobby
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
5600 Lowery Rd, Norfolk, VA, 23502
  • Lake Taylor Hospital
    11 min walk
  • Ruby Tuesday
    5 min walk
  • Military Highway Station
    4 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    10 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is €108
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Express Hotel & Suites Norfolk Airport, an IHG Hotel

About this property

Candlewood Suites Norfolk Airport, an IHG Hotel

Hotel in Norfolk with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Norfolk Airport, an IHG Hotel offers 120 accommodations with DVD players and coffee/tea makers. Cable television is provided. Accommodations all include kitchens.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Candlewood Suites Norfolk Airport, an IHG Hotel, you'll be within walking distance of Lake Taylor Hospital. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by car from Naval Station Norfolk and 8 minutes from Virginia Beach Town Center
  • Pets welcome for a fee
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Norfolk Airport, an IHG Hotel. Self parking is free.

This Norfolk hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchen
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space (646 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Norfolk Airport
Candlewood Suites Hotel Norfolk Airport
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk

Candlewood Suites Norfolk Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 281 out of 675 reviews" "
Rating 8 - Good. 193 out of 675 reviews" "
Rating 6 - Okay. 98 out of 675 reviews" "
Rating 4 - Poor. 47 out of 675 reviews" "
Rating 2 - Terrible. 56 out of 675 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sam

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Rael

Travelled with family
Liked: Amenities
Good customer service and nice rooms.
Stayed 2 nights in Aug 2024

4/10 Poor

JAMES

Travelled with partner
Disliked: Amenities
When we arrived, our room reservation had been downgraded for no apparent reason. We had to settle for lesser room. We were told this problem often happens?!
Stayed 1 night in Jul 2024

10/10 Excellent

Ilya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at Norfolk for those on a tight budget.
Stayed 1 night in Mar 2024

6/10 Okay

yamile

Stayed 2 nights in Jun 2024

8/10 Good

Zach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Felt like the hotel was in a strange industrial area, and many low-income/ transient folks were walking around outside hotel late at night.
Stayed 1 night in Jun 2024

2/10 Terrible

lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WILL NEVER STAY AT AN IHG HOTEL AGAIN
it was horrible from the time we walked in the door. We left early so i could get a service oriented place to stay where the staff wouldn’t accuse me of having white priveledge and give me a fake name. Also for gods sake put in ice machines!!!
Stayed 7 nights in Jun 2024

2/10 Terrible

Rodney

I cant chek in my confirmation numbers bot in the system
Stayed 1 night in Jun 2024

4/10 Poor

Joellen

Disliked: Cleanliness
Stayed 2 nights in Jun 2024

6/10 Okay

Bernard

Travelled with family
Disliked: Staff & service
OK for the price
For the price, it was ok. Rooms were clean, but AC was floor mount and had to control temperature. No daily cleaning service, but that was OK. As with last time, the key stopped working the next day and had to get it reset.
Stayed 2 nights in May 2024

4/10 Poor

Barnett

Disliked: Cleanliness, staff & service
The initial room that was given wasnt cleaned and was charged twice for the sake room that was already paid for online
Stayed 1 night in May 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The location was perfect, the staff on overnight was rude
Stayed 3 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Never again
Room was not well cleaned, mold in grout.. filth on surfaces, hairs in bedding. Net out of pocket was $250 - before medicals to treat whatever we may have contracted.
Stayed 1 night in May 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in May 2024

2/10 Terrible

Vaughan

Travelled with family
Disliked: Cleanliness
They told me that the room I reserved was not available do to overbooking, but there was no car in the parking lot all weekend. They gave me a smaller room, it smelled and the batteries were dead in the remote control. Not what I signed up for
Stayed 2 nights in May 2024

2/10 Terrible

Sevada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have a room for me
Stayed 1 night in May 2024

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Jim

Travelled with family
Disliked: Staff & service
Online showed one room availabile. Reserved the room. Got to the property and they were full. Said the app does that a lot. No room at the inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth, Union

Travelled with group
Property at first sight I thought it was not good but I was surprised my room was very nice
Stayed 1 night in Apr 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, good room design and amenities for a working trip. Friendly helpful staff. Would stay again on business.
Stayed 1 night in Apr 2024

2/10 Terrible

Tom

Business traveller
Disliked: Property conditions & facilities
This is definitely a disappointment. Sure isn’t worth the price. Trash piled up in hall all day and night. Cans over flowing outside main entrance. Enough trash lining the front of the building to fill a truck bed. Go to walk up the stairs inside and I look down and see aluminum foil with some sort of substance that you could tell was cooked in the foil. Total disappointment.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping
It wasn’t amazing. Twice I had to make a trip to the front desk because the rooms weren’t clean.
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Stayed 1 night in Mar 2024

2/10 Terrible

Monique

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Mar 2024