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Best Western Plus Holiday Sands Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Holiday Sands Inn & Suites

Lobby
Lobby
Room amenity
Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Norfolk Beaches
    1 min walk
  • Ocean View Beach
    2 min drive
  • Oceanview Fishing Pier
    3 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Oceanfront

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 King Beds

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About this property

Best Western Plus Holiday Sands Inn & Suites

Waterfront hotel with a fitness center
Guests at this beach hotel will appreciate convenient onsite amenities such as charcoal grills and a picnic area. Housekeeping is available on request.
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Holiday Sands Inn & Suites. During your stay, you're just a quick walk from Norfolk Beaches. Free WiFi in public areas, free self parking, and a gym are available. This property offers pet-friendly amenities like an off-leash area.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by car from Naval Station Norfolk and 12 minutes from Hampton University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Best Western Plus Holiday Sands Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Holiday Sands Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Norfolk hotel is smoke free.

Guests are served free full breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Fishing
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 92
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 24 and close September 06.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Best Western Plus Holiday Sands Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 401 out of 1014 reviews" "
Rating 8 - Good. 318 out of 1014 reviews" "
Rating 6 - Okay. 141 out of 1014 reviews" "
Rating 4 - Poor. 86 out of 1014 reviews" "
Rating 2 - Terrible. 68 out of 1014 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Marlene

Travelled with family and small children
Disliked: Property conditions & facilities
We have been coming to the property for 25 years because is close to the bay and we get to go fishing at night since our boys were babies and our memories are there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good and family enjoyed the stayed!
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 7 nights in Aug 2024

10/10 Excellent

Dedria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a couple of quiet days at the beach.
Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and had a great breakfast but the outdoor pool was closed, assuming it was from the storm but nothing was posted online, I would have moved venues since I have 2 kids. I have joint issues and need to exercise before the day gets started and the fitness center was closed 2 days of my 3 day stay, again, if it was on their website before my visit I would have booked another place.
Stayed 3 nights in Aug 2024

2/10 Terrible

Betty

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no hand soap for washing hands and no clean towels for shower the next day and air conditioner was not working properly and bugs in the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The breakfast was delicious. The coffee machine in the lobby was wonderful. They have a citrus shampoo, conditioner, and body wash. The towels had some stains, but nothing unsanitary. Honestly looked like someone tried to clean the sand off their shoes and it scuffed the towels. Overall a great time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was difficult, person was very nice, however accent made it very hard to understand and when i asked for them to repeat information they got mad and spoke even faster. Room still had last guests trash in it, hair in shower, flies in kitchen area. Only coffee available was decaf and when i asked for some regular at the desk i was told they didnt have any. But the guy was already mad from before so who knows. Kitchen area was extremely used looking.
Not our trash
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2024

2/10 Terrible

Calvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks.
This place was terrible got there around 230 pm room wasn't ready checkin was 4 we understood that. But didn't get the call that our room was ready till 6 pm Got in room it wasnt very clean had what looked like blood stains on walls and shower curtain. Tv in front didn't work well kept loosing signal. No blanket on bed had to go to front desk for one. They said it summer time that why there wasnt one. Asked for clean towels never got any. There for 3 days room was never serviced. Phone in room didnt even work. The soap in the shower was empty told them never got tended to. Also all hours of the night you could hear doors slaming. Asked to upgrade rooms was told couldn't because we booked through 3rd party.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Perfect location offering both beach and pool amenities.
Stayed 1 night in Jul 2024

2/10 Terrible

Johanna, AURORA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Positive: - The beach - the staff. Negative: - There is garbage everywhere. The parking lot is filthy, forks, bags, papers, cigarette butts just laying around. The same with the beach, there were empty beer cans, beer bottle caps, cigarette butts and even a gas container just laying there. - There is a smell. Our first room had a moldy smell that was unbearable. They moved us to the second floor that also had a musty smell. Plus our neighbors burnt their pizza and the smell invaded our room. - The area is not a vacation area. A few blocks away we didn’t feel safe. - I wasted hours of our vacation trying to talk to Expedia and the hotel manager to approve a refund for the days we didn’t stay. We only stayed 2 days in our 5 day reservation.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

6/10 Okay

Jornette

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointed
I was not made aware of renovations occurring in the main lobby. The door slamming and dog barking was not a comfortable experience nor did it allow for a peaceful rest. The dinning area was a bit cramped during breakfast with minimal space to maneuver from station to station. The environment was a bit shady.
Stayed 2 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful, second year making a reservation at this place. Staff very kind, very close to the beach and the pool is very clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Stayed 6 nights in Jul 2024

2/10 Terrible

Juan, Gaithersburg

Disliked: Cleanliness, staff & service, property conditions & facilities
We reserve and pay in advance a room with ocean view and balcony, but when we check in, they give me a regular room, with no view to the Ocean, the rey the receptionist give me the room is no pet friendly, this people they don't care about how much money you pay , we paid around $1650 for one week, and we get a regular room much cheaper, and no credit or refund for the difference of price.
Stayed 7 nights in Jul 2024

6/10 Okay

Angel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a nice place to stay , loved that it was only a few feet away from the beach. And the pool is right outside you have the option. But what i didnt like was i asked for the room to get cleaned and they would skip the room. In my 4 day stay i went to the office 6x and asked when would they go. They never went. I had to go to the office to get new fresh towels and ask for other stuff for the room.
Stayed 4 nights in Jul 2024

6/10 Okay

Crissy

Stayed 4 nights in Jul 2024

2/10 Terrible

Carlos Alberto Zelada

Stayed 2 nights in Jul 2024

4/10 Poor

Mario

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024