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Hotel Riu Palace Aruba - All Inclusive

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Free minibar, in-room safe, desk, blackout curtains
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
J.E. Irausquin Blvd 79, Noord
  • The Casino at Hilton Aruba
    3 min walk
  • Butterfly Farm
    6 min walk
  • Palm Beach
    7 min walk
  • Oranjestad (AUA-Queen Beatrix Intl.)
    14 min drive

Room options

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 39 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CAN)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-CAN)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CAN)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CAN)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CAN)

Free minibar, in-room safe, desk, blackout curtains

Suite (B2C-CAN)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room (E)

Free minibar, in-room safe, desk, blackout curtains

Standard Double Room (E)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (B2C-CAN)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (U)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (U)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (L)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (E)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (E)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Sea View (E)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (U)

Free minibar, in-room safe, desk, blackout curtains

Suite (U)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite (B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (ROH | B2C-CAN)

Free minibar, in-room safe, desk, blackout curtains

Double Room (ROH | B2C-CAN)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (ROH | B2C-CAN)

Free minibar, in-room safe, desk, blackout curtains

Double Room, Connecting Rooms (ROH | B2C-CAN)

  • Sleeps 8
  • 2 King Beds

View all photos for Suite, Ocean View (B2C-CAN)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (B2C-CAN)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View (B2C-CAN)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Balcony, Ocean View (B2C-CAN)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite, Jetted Tub, Sea View (L)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Sea View (L)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (ROH | C)

Free minibar, in-room safe, desk, blackout curtains

Double Room (ROH | C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (L)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (C)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (L)

Free minibar, in-room safe, desk, blackout curtains

Standard Double Room (L)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Balcony, Ocean View (C)

  • 39 sq m
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite (C)

Free minibar, in-room safe, desk, blackout curtains

Suite (C)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (C)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (ROH | C)

Free minibar, in-room safe, desk, blackout curtains

Double Room, Connecting Rooms (ROH | C)

  • 32 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (B2C-US)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-US)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (C)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (C)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
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4.0 out of 5, Very good, (1251)
The price is €1,139
for 1 night
includes taxes & fees
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About this property

Hotel Riu Palace Aruba - All Inclusive

Stylish property on the shore with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aruba - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Hotel Riu Palace Aruba - All Inclusive's great beach location. During your stay, you're just a quick walk from Palm Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with manicures and pedicures, reflexology, or massages at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and volleyball
  • Guests have great things to say about the pool and the beach
  • Within a 10-minute walk of Palm Beach and Hyatt Regency Casino
Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Aruba - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free.

Smoking is allowed in designated areas at this 4-star Noord property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Don Nicolás - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sayuri - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Milano - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Nautilis - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Volleyball

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Don Nicolás
  • Krystal
  • Sayuri
  • Milano
  • Nautilis

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • A hot tub
  • Surfing/body boarding
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (1959 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aruba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 985 out of 1798 reviews" "
Rating 8 - Good. 422 out of 1798 reviews" "
Rating 6 - Okay. 222 out of 1798 reviews" "
Rating 4 - Poor. 99 out of 1798 reviews" "
Rating 2 - Terrible. 70 out of 1798 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mark Anthony

Travelled with partner
Liked: Staff & service
During my stay in Room 1136 from August 14-16, 2024, I experienced persistent air conditioning issues that made the room uncomfortably warm, despite multiple reports to staff. This stay was meant to celebrate our anniversary, but instead, we endured nights in a room that remained at 26.5°C (78°F), making it difficult to relax or sleep. I specifically paid for a room with functioning air conditioning, yet I didn’t receive what I paid for. Despite being repeatedly assured that the issue would be fixed, it wasn't until late on August 16th that I was finally informed the problem couldn't be resolved, and I was offered a room change at an inconvenient hour. This disrupted our anniversary plans and made the stay thoroughly uncomfortable and disappointing. Given the significant discomfort, the lack of promised amenities, and the impact on our special occasion, I believe more substantial compensation is warranted.
Stayed 7 nights in Aug 2024

8/10 Good

Lorene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was beautiful. Pool area and beach very clean and beautiful. The rooms could use some updating, but were comfortable, for the most part.
Stayed 3 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall atmosphere, friendly and attentive staff, and beautiful beach & pool were all wonderful and exactly what we were looking for. The buffet style food was the only thing that was maybe four instead of five stars. But again, overall, an amazing stay! We'll be back w/our kid!
Stayed 4 nights in Aug 2024

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love every moment from my trip in Aruba the resort was breathtaking the streets were clean and safe one of the safest island I’ve been in. The resort customer service was on point. Everyone I came in contact with was excellent great customer service all around. Special mention for Miguel and Nellie for the outstanding services at the front desk.
Stayed 4 nights in Aug 2024

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful although the pool area had a lot of people throwing items (playing catch) to one another and floating on giant rafts (despite the pool stating this wasn’t allowed via the signs). It wouldn’t be an issue altho it was extremely crowded and all of these extra pool activities were a bit annoying.
Stayed 5 nights in Aug 2024

10/10 Excellent

Hady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge resort, good variety of restaurants, clean and safe, easy to get to shopping areas around it. Definitely will stay there again
Stayed 4 nights in May 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - beautiful beach
Stayed 6 nights in Aug 2024

10/10 Excellent

LEONID

Liked: Cleanliness, staff & service, property conditions & facilities
The location Of the resort just excellent. The food in the restaurants snd buffet was very good. I didn't like the nautilus restaurant because it was outside and a lot of birds were flying around. I think that 5 stars resort not supposed to have that kind of restaurant Otherwise everything was just great
Stayed 7 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was stellar.
Stayed 5 nights in Aug 2024

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to see and do.
Stayed 6 nights in Aug 2024

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Juan Pablo

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience all around. Would not recommend this property to anyone, especially if traveling with a family. Dirty, no amenities, food with bugs and flies, and full of drunk people.
Stayed 6 nights in Jul 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel. Friendly Staff. Great Food. Beautiful Ambiance.
Stayed 4 nights in Aug 2024

8/10 Good

Alicia Marie

Travelled with group
Liked: Staff & service, amenities
The staff were friendly and helpful. The food was amazing but had concerns about cleanliness. I noticed that silverware was placed on tables and several restaurant staff did not change the silverware out when cleaning the tables if it appeared that it was unused.
Stayed 4 nights in Aug 2024

10/10 Excellent

PATRICIA A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff who cleaned every square inch to the servers to the greeters to the pool staff they were so courteous and helpful. Oh don’t forget those crazy ‘entertainers’ out by the pool that made everyday hilarious with the games and music and their antics and learning your name! Just fantastic! You are all top notch!
Stayed 6 nights in Aug 2024

10/10 Excellent

Brooke Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time back to the Riu in Aruba and it has been 5 stars everytime. We brought our girls this time and they now share in the love we have to this wonderful island.
Stayed 6 nights in Aug 2024

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service
The beach is amazing in the property! No waves at the time we were there. The rooms are a bit outdated and smelled, however, when we requested assistance, a maintenance person came by the room and changed the filter which helped some. The food is really good at the Buffet. We only tried the Japanese restaurant which was pretty good. Tried to go to the steakhouse but the waits are insane! the food at the buffet was great so we went there instead. The hotel should try to work a better system with the restaurants. The entraining team really tries to get things going by the pool during the day. Entertainment at night time is not great... pretty boring I would say. The people that work here are all professional and very nice. We had a great time but do recommend improvement with reservation system with restaurants and working on the smell of the rooms.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gabriela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great options for food, rooms and amenities can use some updating but they are still comfortable and easy to use. Staff is what makes this place shine, staff members are nice, kind, and offer great service
Stayed 5 nights in Aug 2024

10/10 Excellent

Chaz Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful
Stayed 3 nights in Aug 2024

8/10 Good

Susie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was really friendly and food was great. Alcoholic beverages were weak and watered down. Need more and better entertainment
Stayed 3 nights in Aug 2024

8/10 Good

Tuncay

Travelled with family
Liked: Staff & service, amenities
Riu palace location is great and foods are good. Building need to upgrade and more cleaning for room
Stayed 4 nights in Aug 2024

2/10 Terrible

Jeanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Jun 2024

8/10 Good

Raymond A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at RIU palace. Miguel in the front desk was excellent, super friendly and a warm welcome. The rooms are a bit outdated however they were very clean. The service was phenomenal, we did not go 15 mins without getting ask if we needed anything. We will def. Come Back again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dashell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at RIU PALACE but the construction going on was a little loud in the morning. All in all I would stay here again when visiting Aruba.
Stayed 6 nights in Jul 2024

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024