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Hotel Mahoroba

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mahoroba

Hot springs
Exterior
Spa
Suite Room with Private Open Air Bath, Non Smoking 【Breakfast Buffet+Kaiseki Dinner】(No Single Use)
Spa

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
65 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido, 059-0551
  • Jigokudani
    7 min walk
  • Noboribetsu Bear Park
    11 min walk
  • River Oyunuma Natural Footbath
    14 min walk
  • Tomakomai (QTM)
    43 min drive

Room options

View all photos for Suite Room with Private Bath "MUKUGE", Non Smoking

Suite Room with Private Bath "MUKUGE", Non Smoking | Living area

Suite Room with Private Bath "MUKUGE", Non Smoking

  • 64 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Twin Room, Non Smoking (No Single Use)

Japanese Style Twin Room, Non Smoking (No Single Use)

Japanese Style Twin Room, Non Smoking (No Single Use)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Room with Private Bath "KAEDE", Non Smoking

Suite Room with Private Bath "KAEDE", Non Smoking | Living area

Suite Room with Private Bath "KAEDE", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Suite Room with Private Bath "NIRE", Non Smoking

Suite Room with Private Bath "NIRE", Non Smoking | Living area

Suite Room with Private Bath "NIRE", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Japanese & Western Style Room, Smoking (No Single Use)

Japanese & Western Style Room, Smoking (No Single Use)

Japanese & Western Style Room, Smoking (No Single Use)

  • 48 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Suite Room with Private Bath "ENJYU", Non Smoking

Suite Room with Private Bath "ENJYU", Non Smoking | Living area

Suite Room with Private Bath "ENJYU", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Connecting Room, Smoking (No Single Use)

Connecting Room, Smoking (No Single Use)

Connecting Room, Smoking (No Single Use)

  • 68 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for Suite Room with Private Bath "KUNUGI", Non Smoking

Suite Room with Private Bath "KUNUGI", Non Smoking | Living area

Suite Room with Private Bath "KUNUGI", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese Style Room (10Tatami), Non Smoking (No Single Use)

In-room dining

Japanese Style Room (10Tatami), Non Smoking (No Single Use)

  • 34 sq m
  • Sleeps 5
  • 4 Twin Futons

View all photos for Suite Room with Private Bath "NARA", Non Smoking

Suite Room with Private Bath "NARA", Non Smoking | Living area

Suite Room with Private Bath "NARA", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room, Non Smoking (No Single Use)

Premium bedding, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking (No Single Use)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Mahoroba

Noboribetsu ryokan in Noboribetsuonsencho with a nightclub and a sauna
This ryokan features a nightclub, a sauna, and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk, and an arcade/game room.
Hotel Mahoroba offers 398 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Noboribetsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the ryokan include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
During your stay at Hotel Mahoroba, you're just a quick walk from Jigokudani. Features include free WiFi in public areas and free self parking, plus a nightclub.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the buffet restaurant
  • Amenities include free lobby newspapers, a meeting room, and an elevator
  • Onsite recreation includes hot springs and a sauna
  • Within a 15-minute walk of Jigokudani and River Oyunuma Natural Footbath
  • Local-area shuttle service available for a fee
Hotel Mahoroba offers its guests hot springs, a spa tub, and a sauna. WiFi is free in public spaces. A nightclub, a vending machine, and an arcade/game room are also featured at Hotel Mahoroba. Free self parking is available.
Restaurant Liberty - This buffet restaurant serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Local area shuttle (surcharge)

Restaurants on site

  • Restaurant Liberty

Things to do

  • Arcade/games room
  • Hot springs
  • Nightclub
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Mini-fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • A meeting room

Spa

  • 24-hour public bath access
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Mini fridge

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note this property does not accept single-occupancy bookings.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mahoroba
Hotel Mahoroba Noboribetsu
Mahoroba Hotel
Mahoroba Noboribetsu
Hotel Mahoroba Noboribetsu, Hokkaido
Mahoroba Hotel Noboribetsu
Mahoroba
Hotel Mahoroba Noboribetsu

Hotel Mahoroba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 1003 reviews" "
Rating 8 - Good. 400 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Noboribetsu Onsen but do not stay here
The room smelled of mildew and everything was old. There were a couple hairs on the floor and one in the bed. The bathroom had mold in it. The hotel itself is old with an oddly large parking/driving area out front that was often filled with buses and taxis which made entering very uncomfortable. When we returned to the hotel 30 minutes after checking out to ask for a taxi they acted like they had never seen us before and asked if we had stayed at the hotel before being willing to call us a taxi. The town itself is amazing, especially Jugokudani, the hiking trails, and the bear park.
Stayed 1 night in Aug 2024

8/10 Good

Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Like the outdoor onset
Stayed 2 nights in Aug 2024

10/10 Excellent

JOHN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful visit and stay for my family! The onsen was fantastic and my kids really enjoyed the onsen water slide! I had never seen such a thing before! The dinner was incredible and included all you can eat crab legs. Breakfast was also delicious. Walking distance to hell valley. My only, and very minor, complaint is that the dinner buffet charged for soft drinks, which seemed a little kechi.
Stayed 1 night in Jul 2024

10/10 Excellent

Yiju

Stayed 1 night in Jul 2024

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back….
Rooms are clean staff are friendly and helpful convince to the restaurants and attractions. Breakfast buffet was amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

SANGIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Debbie

Stayed 1 night in May 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid extra for a suite and it was very nice, highly recommended although quite expensive, food was decent but you can get much better in town
Stayed 1 night in Feb 2024

10/10 Excellent

Qifeng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

vee how

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Very large hotel catering to big tour groups. Noisy and rowdy.. Only exception is its near to the train station. We opted for buffet breakfast and dinner but were given 2 hour timeslot each time - either very early or very late timing. No flexibility at all. Asked for extra pillow, just a flat 'no pillow' answer. Room is quite big but looks rundown. Will not stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Lorenzo

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great amenities -- lots of baths and an arcade in the basement floor.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a convenient spot. We booked an onsen room and it was worth every penny. Kids loved having their own bath on the balcony. Public baths also exceptional.
Stayed 2 nights in Dec 2023

8/10 Good

Jian Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Yong Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Hotel Mahoroba - and it delivered on almost everything as expected. The hotel rooms were clean, the staff was polite and the baths were enjoyable. One thing to note - there are 2 different meal options - there are buffets at Liberty Room and Green Terrace. I've tried both, both are good. But I can't seem to fully understand the differences and the website doesn't provide enough clarity.
Stayed 2 nights in Sep 2023

10/10 Excellent

Terence Heung Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Sep 2023

6/10 Okay

Elad

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a Japanese style room. It was quite large, but not entirely clean. In general, the hotel is quite dated. For example, the keys are still of the mechanical type. The staff was very nice and helpful. The onsen was large and fun.
Stayed 3 nights in Aug 2023

8/10 Good

Zhiyi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is good except the building is old.
Stayed 1 night in Aug 2023

10/10 Excellent

WooSeok

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice onsen hotel. I guess recently renovated..?
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast, dinner and Onsen were good. Hotel room is quite old but still comfortable. Hotel staff are friendly.
Stayed 1 night in Jun 2023

6/10 Okay

Tee Whay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
More bus transfer to station
Stayed 1 night in Jun 2023

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Noboribetsu
My family of 3 stayed for 2 nights. The room was of very good size and the pillow and mattress was very comfortable. Although the hotel is of older design, overall it is maintained well. As it is half board, breakfast and dinner buffet was served. Average of 3/5 for our liking. There is quite a big aracade/amusement center at the basement. My son enjoyed himself very much too. Onsen available on site makes it convenient too. Short drive to the hell valley, less than 3mins. We walked there as parking charges was ¥500. There is a walking street across the hotel. There is a nice pizza shop there too.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dinner buffet
Excellent buffet dinner. Hotel a bit dated but clean and shower seems to have been replaced not long ago so works fine. Can't control room temperature.
Stayed 1 night in Jun 2023

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aged but good
A massive aged hotel with a huge onsen and a gigantic restaurant. The dinner is worth the money, with extensive sashimi, steak and crab options. The hotel is, however, aged and you need to be prepared for it :)
Stayed 1 night in May 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but have to pay for ice.
The hotel is nice and spacious. Great onsen and the food provided for half board is very decent. However, the bed was not comfortable. We slept poorly the 2 nights we were there. This is the only hotel we ever encountered who charges for ice.
Stayed 2 nights in May 2023