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Toyako Onsen Hokkai Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Toyako Onsen Hokkai Hotel

Exterior
Gift shop
Interior
Balcony
TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
147 Toyako Onsen, Toyako, Hokkaido, 049-5721
  • Toyako Onsen
    1 min walk
  • Usuzanfunka Memorial Park
    2 min walk
  • 牛助
    7 min walk
  • Toya Station
    10 min drive

Room options

View all photos for Japanese Style Room, Breakfast Included, Lake View

Free WiFi, bed sheets

Japanese Style Room, Breakfast Included, Lake View

  • Lake view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese Style Room, Lake View

TV

Japanese Style Room, Lake View

  • Lake view
  • Sleeps 5
  • 4 Twin Futons

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Exterior

Hotel Grand Toya

Parking included
Free WiFi
Air conditioning
Business services
3.8 out of 5, Good, (150)
The price is €218
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Grand Toya

About this property

Toyako Onsen Hokkai Hotel

Hotel with a full-service spa, near Lake Toya
Along with a full-service spa, this hotel has a restaurant and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities and a vending machine are onsite.
Toyako Onsen Hokkai Hotel offers 30 air-conditioned accommodations with slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with hydromassage showerheads, toilets with an electronic bidet, and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Toyako Onsen Hokkai Hotel, you're just a quick walk from Toyako Onsen. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to massages at the spa
  • Amenities include laundry facilities and a vending machine
  • Onsite recreation includes hot springs and a sauna
  • Steps from Toyako Onsen and Usuzanfunka Memorial Park
There's a restaurant on site. Public spaces have free WiFi. Toyako Onsen Hokkai Hotel offers its guests a full-service spa, hot springs, and a sauna. A vending machine, karaoke, and laundry facilities are also featured at Toyako Onsen Hokkai Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Toyako hotel.

Toyako Onsen Hokkai Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Turndown service

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV

More

  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 6 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hokkai Hotel Toyako
Hokkai Hotel
Hokkai Toyako
Hokkai Hotel Toyako-Cho, Hokkaido, Japan
Toyako Onsen Hokkai
Toyako Onsen Hokkai
Toyako Onsen Hokkai Hotel Hotel
Toyako Onsen Hokkai Hotel Toyako
Toyako Onsen Hokkai Hotel Hotel Toyako

Toyako Onsen Hokkai Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 99 reviews" "
Rating 8 - Good. 47 out of 99 reviews" "
Rating 6 - Okay. 15 out of 99 reviews" "
Rating 4 - Poor. 2 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet lakeside property with lake views
This quiet lakeside property offers beautiful views of Lake Toya but is away from the large tourist hotels with their crowds of tourists.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Slightly run down, but still functional. Great views across Lake Toya
Stayed 2 nights in May 2024

6/10 Okay

Sam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s hard to leave a negative review as the staff were all so friendly and helpful. “You get used to the smell” was our motto as you do slowly go nose blind to the overwhelming smell of stale old cigarettes. (You are still allowed to smoke in your room here) We may also all have splinal damage from sleeping on the floor in the “Japanese style beds” This whole town has a bit of a post apocalyptic feel when we visited in the winter as it’s quite run down. If you’re on a budget though it’s a good option if you have a car and don’t want to pay the crazy lodging prices at the nearby resorts.
Stayed 2 nights in Feb 2024

8/10 Good

Jimmy Ewe Kiat

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen and By the lake, 10 mins walk from bus terminal to hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The receptionist can't speak much English and is not very friendly.
Stayed 1 night in Sep 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Stayed at the 4-pax tatami room for a night. View from the room was fantastic and the tatamis/yukatas provided were comfortable. Dinner was good except that we thought it would be in-room dining - the meals are served at the lobby restaurant. Onsen was ok, they have an open-air bath with the indoor one. The nightly fireworks is visible from the room, but as it moves westward it goes out of sight pretty quickly. Best to just head down for a nicer view.
Stayed 1 night in Aug 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
A bit dated, but beautiful spot and area. Lots of things to do. Kid friendly with a playground near by. Friendly staff and nice Onsen.
Stayed 1 night in Aug 2019

6/10 Okay

DO HYUNG GEOR

Good view but feel a bit hot in the room
Location near the lake, good view but a little hot inside, air-conditioning not working properly.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good except breakfast
Everything was good except breakfast
Stayed 1 night in Feb 2019

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the futon was too hard to sleep on. Too thin and feels like sleeping on hard ground.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Lake toya view, dated hotel.
Hotel is old and dated but the lake view compensated for it. Onsen is old has natural spring water but is murky. Check the timing of the fireworks at the promenade.
Stayed 1 night in Aug 2018

8/10 Good

Jason, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view of Lake Toya
We drove a rented car around Hokkaido, and like most regions outside Sapporo, there are ample free parking lots right in front of Toyako Onsen Hokkai Hotel. The hotel is a little old, but it has a lift serving all floors. The room and toilet were clean, and we had an awesome view facing into Lake Toya. Between the hotel and the lake was a long pavement when we saw many locals take a stroll or jog. The futons were already prepared when we checked in. We experienced the fireworks happening right at Lake Toya by our windows. We were told it took place every night during this period.
Stayed 1 night in Jun 2018

10/10 Excellent

Ji, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great view of lake
The receptionist are very helpful on our requests on taxi arrangement, dining restaurant suggestions and prepare the room ready for our sleep
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view from hotel.
Nice view from hotel. In the evening you could see the fire works display.
Stayed 1 night in May 2018

8/10 Good

HOK CHEUNG JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

CHWEE LENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, Great View
The room with Lake View was awesome. Woke up to picture perfect view on the last day. The check in was fast, service was good, and the room spacious for 3 pax. The onsen was also very good. Breakfast was acceptable but not great as the food is not hot. They also recommends great restaurants for guests to go to.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is just oh the shore of Lake Toya, very traditional Japanese style onsen (hot spring) hotel. It is located around 10 mins walk from the bus terminal, the pavements on the way aren't very smooth, beware if you have a luggage. Its onsen is very nice with an indoor bath and a lovely outdoor bath. They also provide Japanese style buffet breakfast, which is pretty good. The only downside of the hotel is the is has a slight smell of cigarette everywhere, probably won't be too comfortable for those who don't like it.
Stayed 1 night in Aug 2016

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lake Toya Trip
The area is wonderful and it makes a stay in any hotel so much better, you can spend a month in Lake Toya and it won't be enough. Now, about the hotel, it is very dated. They keep it fairly clean, although bathrooms are so old, they can't be cleaned any better. The room is huge we had Japanese style that's good for 4 tatami mats. The onsen is even more dated and worn out, yet for all of you Japanese bath lovers, it's an onsen with a small outside and big inside bath, the sauna is super hot. The breakfast was very unexciting, small selection and nothing was fresh, probably the worst breakfast we had during 10 days in Japan. The staff is nice like most Japanese, but very limited English. I would most likely stay somewhere else, they have dozens of hotels in this area, but only a few listed on Hotels.com.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Local ryokan
Quite local ryokan which the receptionist not really speak English but they are still quite helpful. Onsen area is old. Abit pricey tho. The rest are ok
Stayed 1 night in Aug 2017

8/10 Good

Chee Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience
Service by manager is excellent. Food is average. Location for viewing fireworks is not so excellent as hotel is located to extreme left of lake. But can walk to view fireworks
Stayed 1 night in Jun 2017

6/10 Okay

esther, singapore

Disliked: Property conditions & facilities
Reasonable price stunning view
Pro 1. Superb view 2. You will get to see fireworks during summer. 3. Nice breakfast Cons 1. Old hotel 2. The room is not spacious enough. 3. Receiption is not opened 24 hours.