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Toya Kohantei

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Toya Kohantei

Hot springs
Japanese and Western room, Lake View
Hot springs
Lobby
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
7-8 Toyako Onsen, Abuta-gun, Toyako, 049-5721
  • Toyako Onsen
    1 min walk
  • Lake Toya
    12 min walk
  • Toyako Hot Spring
    14 min walk

Room options

View all photos for Japanese and Western room, Lake View

Japanese and Western room, Lake View

Japanese and Western room, Lake View

  • 18 sq m
  • Lake view
  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Japanese-style room, Lake View

In-room safe, blackout curtains

Japanese-style room, Lake View

  • 18 sq m
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Western Room, Mountain View

Western Room, Mountain View

Western Room, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, Mountain View

In-room safe, blackout curtains

Japanese Style Room, Mountain View

  • 18 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Similar properties

Exterior

Yutorelo Toyako

Parking included
Free WiFi
Air conditioning
Breakfast available
3.9 out of 5, Good, (125)
The price is €132
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Yutorelo Toyako

About this property

Toya Kohantei

Boardwalk/promenade hotel with 2 restaurants and a sauna
This hotel features 2 restaurants, a bar/lounge, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
Toya Kohantei offers 205 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Toya Kohantei, you're just a quick walk from Toyako Onsen. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Onsite recreation includes hot springs and a sauna
  • Steps from Toyako Onsen and 12 minutes by foot from Lake Toya
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
Toya Kohantei offers its guests hot springs and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Toya Kohantei also features a vending machine, complimentary newspapers in the lobby, and a front-desk safe. An airport shuttle (available on request), a train station pick-up service, and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Toyako hotel.

Toya Kohantei has 2 restaurants on site.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 2:00 PM to 4:30 PM
  • Airport shuttle at scheduled times, on request
  • Return train station shuttle (surcharge) from 1:30 PM to 4:00 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Spa

  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
This property offers train station pickup service from Sapporo only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1500 per person (one-way)
  • Airport shuttle fee per child: JPY 1500 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Toya Kohantei offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Toya Kohantei Hotel
Kohantei Hotel
Kohantei
Toya Kohantei Hotel
Toya Kohantei Toyako
Toya Kohantei Hotel Toyako

Toya Kohantei Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 185 reviews" "
Rating 8 - Good. 76 out of 185 reviews" "
Rating 6 - Okay. 41 out of 185 reviews" "
Rating 4 - Poor. 10 out of 185 reviews" "
Rating 2 - Terrible. 11 out of 185 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, staff & service
Property a bit old. Toilet is very small.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dennison

Disliked: Property conditions & facilities
Old. Central Air Condition was not working. They had to bring inc3 electric fans so I can sleep. Did ask to change room but they said “NO” I would not go back there again
Stayed 1 night in Jun 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy, quiet, nice view from the room and very easy to get to the shore of the lake.
Stayed 1 night in Apr 2024

10/10 Excellent

weifeng huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Oct 2023

6/10 Okay

Gloria

Travelled with family
Stayed 1 night in Sep 2023

6/10 Okay

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The high price is for the onsen, not for the room
Awesome onsen and view over the lake Toya. Very diverse and nice dinner and breakfast buffet. Quality of the western style room average. I have stayed in cheaper hotels with better rooms. It was clean when I arrived, but has not been cleaned before the 2nd night of my stay. Extra bath tax charged at hotel during checkout.
Stayed 2 nights in Aug 2023

8/10 Good

Ryan

Liked: Staff & service
Stayed 1 night in Feb 2023

8/10 Good

Lec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Jason, Singapore

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very old property. Dinner place was oily. Variety of food was OK not fantastic. Plus is very close to fireworks. Musky smell in room.
Stayed 2 nights in Aug 2019

10/10 Excellent

Ryan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was relatively well and we had a really good stay. The breakfast and dinner buffet were a huge plus!
Stayed 1 night in May 2019

8/10 Good

HUNGTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good good good.................................................................................
Stayed 1 night in Feb 2019

8/10 Good

Shuchao

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

KK

Liked: Cleanliness, staff & service, room comfort
Good view. The room is rather old but ok. Dinner anf Breakfast is ok.
Stayed 1 night in Jan 2019

4/10 Poor

LEE

Disliked: Staff & service, property conditions & facilities, room comfort
Poor communication skill
Hotel staff communication skill was poor. Unable to understand simple English.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a prime view to the lake
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Old, but ok place to stay
Hotel was very old - an indication is the telephone that they used. It was still a rotary dial phone, which I hadn't seen since I was I a kid. Rooms were also very small. The buffet dinner and breakfast were good though and the location had a good view of the fireworks at the lake. One thing to note is that there is no one to help with luggage, so it might be a hassle if it rains since the parking is a small open air parking space opposite the hotel.
Stayed 1 night in Aug 2018

2/10 Terrible

Kanokporn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience
We got a room in the corner which size was almost a half of a normal room in the same price. Room was very old and smelly. Service was worst. I went to Japan for 4 times. This place was the worst experience ever.
Stayed 1 night in Jul 2018

4/10 Poor

Norman, Singapore

Disliked: Cleanliness, room comfort
Good location only
I feel the room is meant for 2 but was offered for 3 person. There's practically no space for anything else with 3 persons in the room. Also, the price is steep for such a room...
Stayed 2 nights in Jul 2018

10/10 Excellent

Julie , Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view across lake
Beautiful weather so lake views blue and island clear. Mid morning air cleared more and Mt Yokei appeared like a ghost in the distance! Roof top onsen also with views and lovely Japanese garden next to hotel for photos
Stayed 1 night in Apr 2018

10/10 Excellent

dear, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very relaxing hotel! very tasty meal with friendly staffs! recommend to join the BINGO game in the evening to have some fun. hot spring is really cool! love it so much!
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice, good view about hot spring and nice food, Nice staff Can take 1000yen of one people for shuttle bus to Sapporo Station
Stayed 1 night in Jan 2018

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort
Good Stay
Stay was good. Onsen is okie overall. Service was average. Large dining area with many choices of food.
Stayed 1 night in Dec 2017

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Trust all the poor reviews you have read !
After reading so many reviews online about their smelly toilets I’m sad to say that nothing has changed. We could not bring ourselves to bathe in that tiny smelly toilet/bathroom. Thank God for onsen with great views of Lake Toya, else we would have gone without showering at all. One of our mattresses was also very badly stained with a huge patch on it. The meals were a weird combination, cold and with not much quality in the variety.
Stayed 2 nights in Nov 2017

4/10 Poor

Jessie, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated and not clean at all
We booked a half board room that included breakfast and dinner. Same food every day but it's expected and OK. However, the quality of dinner was not acceptable.
Stayed 2 nights in Sep 2017