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Rusutsu Resort Hotel & Convention

4.0 star property

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Photo gallery for Rusutsu Resort Hotel & Convention

Exterior
Indoor pool
Exterior
Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)
Daily buffet breakfast (JPY 3300 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
13, Izumikawa, Abutagun, Rusutsu, Hokkaido, 048-1711
  • Rusutsu Resort
    â€Ș13 min walk‬
  • Mount Yotei
  • Lake Toya
    â€Ș25 min drive‬

Room options

View all photos for Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

  • 33 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Junior Suite, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi

Junior Suite, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room, Non Smoking, For 1 Person, North & South Wing

In-room safe, free WiFi

Twin Room, Non Smoking, For 1 Person, North & South Wing

  • 33 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, North & South Wing

In-room safe, free WiFi

Twin Room, Non Smoking, North & South Wing

  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking, For 2 People, North & South Wing

Japanese Style Room, Non Smoking, For 2 People, North & South Wing

Japanese Style Room, Non Smoking, For 2 People, North & South Wing

  • 33 sq m
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese Style Room, Non Smoking, For 3 People, North & South Wing

In-room safe, free WiFi

Japanese Style Room, Non Smoking, For 3 People, North & South Wing

  • 33 sq m
  • Sleeps 6
  • 3 Twin Futons

View all photos for Japanese Style Room, Non Smoking, For 4 People, North & South Wing

In-room safe, free WiFi

Japanese Style Room, Non Smoking, For 4 People, North & South Wing

  • 33 sq m
  • Sleeps 7
  • 4 Twin Futons

View all photos for Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

  • 33 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Kids Friendly Room, Non Smoking (for 3 People, South Wing)

In-room safe, free WiFi

Kids Friendly Room, Non Smoking (for 3 People, South Wing)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi

Junior Suite, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

In-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

  • 66 sq m
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, Non Smoking (for 4 People,North Wing)

In-room safe, free WiFi

Junior Suite, Non Smoking (for 4 People,North Wing)

  • 66 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Kids Friendly Room, Non Smoking (for 2 People, South Wing)

In-room safe, free WiFi

Kids Friendly Room, Non Smoking (for 2 People, South Wing)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing) | Room amenity

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 66.00 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing) | Living room

Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 99 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Lobby

The Westin Rusutsu Resort

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (323)
The price is €191
for 1 night
for 1 night
30 Apr - 1 May
The Westin Rusutsu Resort

About this property

Rusutsu Resort Hotel & Convention

Family-friendly slopeside fun with 4 restaurants
With direct access to the slopes, Rusutsu Resort Hotel & Convention makes guests feel at home with amenities like an indoor pool, ski storage, and hot springs.
Rusutsu Resort Hotel & Convention offers 514 accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels and smart speakers.

Bathrooms include separate bathtubs and showers with rainfall showerheads, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access.

Hot springs and 9 outdoor tennis courts are featured at the hotel. In addition to an indoor pool, other recreational amenities include a lazy river, a waterslide, and ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). There are hot springs open between 2:00 PM and midnight.
During your stay at Rusutsu Resort Hotel & Convention, you'll be within walking distance of Rusutsu Resort. Enjoy features like free self parking, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 4 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a porter
  • Onsite recreation includes hot springs, 9 outdoor tennis courts, and ski-in/ski-out access
  • Just a 2-minute drive from Rusutsu Resort and 14 minutes from Road Station Makkari Flower Center
  • Airport shuttle service available for a fee
During the winter, enjoy onsite recreation like snowboarding, snow tubing, and snowshoeing and return when the snow melts for horseback riding and mountain biking. Rusutsu Resort Hotel & Convention helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order aprĂšs-ski drinks at one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. This ski hotel also offers an indoor pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rusutsu hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9 AM.
Belle Vue - This restaurant serves dinner only.
Oktober Fest - This buffet restaurant serves breakfast and dinner. Open select days.
Kakashi - This gastropub specializes in local cuisine and serves dinner only. Open select days.
Sekkatei - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 4:30 PM on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • Kakashi
  • Oktober Fest
  • Sekkatei

Things to do

  • 9 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Golf
  • Golf clubhouse
  • Horseback riding/rentals
  • Hot spring
  • Indoor pool
  • Lazy river
  • Mountain biking
  • Playground
  • Rock climbing
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 904 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 41 ÂșC
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Smart speaker

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from March 31 2025 to April 28 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children
  • Airport shuttle fee: JPY 4500 per person (one-way)
  • Airport shuttle fee per child: JPY 4500 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rusutsu Resort Hotel & Convention offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 2 PM to 5:00 PM.
  • Hot springs access available from 2:00 PM to midnight.
  • Up to 4 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Rusutsu Resort Hotel & Convention Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 337 reviews
Rating 8 - Good. 122 out of 337 reviews
Rating 6 - Okay. 42 out of 337 reviews
Rating 4 - Poor. 12 out of 337 reviews
Rating 2 - Terrible. 3 out of 337 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We did ski in/ ski out and everything was so convenient and well thought out. We were here over the holidays and they had so many activities planned for people who didn't want to ski. It's a great family friendly place with lots to do and see. So many different eating options and bars. It made it so fun to explore the resort and neighboring hotels. Fun little shops to get souvenirs. Loved every minute of it. The Christmas program was wonderful! Go for the holidays if you can!
Stayed 2 nights in Dec 2024

2/10 Terrible

Wenting

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort location is excellent and very convenient, everything else was a disappointment. The toilet had a persistent bad smell. I requested housekeeping to clean it, but the odor remained, making the bathroom unpleasant to use. To make matters worse, the bed also had an unpleasant odor — it smelled like a child had wee on the bed, it is unbearable! For a hotel, basic cleanliness and comfort should be a priority, and this experience fell far below expectations. Unfortunately, I cannot recommend this place!
Stayed 5 nights in Jan 2025

10/10 Excellent

Daron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect for skiing at Rusutsu. The mountain was perfect, especially for early season skiing. The ski locker situation was ideal - lockers for every room, short walk to the first lift. Great restaurant options ~10 in the immediate area. Highly recommend this place.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly ski resort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Yen

Travelled with family
Pleasant but

Overall, we had a pleasant stay. My children enjoyed the free rides on the carousel & swimming in the resort’s pool. The only disappointment we have was the limited choices of food/restaurants available; there was only one or two restaurants that were open & the prices were ridiculous. Most of the guests ended up going across the road to Seico & 711 to buy microwave meals. We would consider coming back if the food situation improves.
Stayed 2 nights in Dec 2024

8/10 Good

Paul, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were very limited as skiing had not quite opened yet (despite saying it would be—was not quite enough snow yet by end of November). Facility in good but not perfect condition. Onsen was a highlight!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and full of activities
Generally pleasant stay, room is spacious and clean. The hotel is part of an amusement park complex, so there are many activities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Jun 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic resort with everything to keep you entertained. Unfortunately, there was a fire in our building and we had to evacuate. The hotel relocated us 5 hours later, but it ruined most of our stay that day.

8/10 Good

Aubrey

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

KIN MING

Liked: Amenities
Friendly and helpful
Stayed 6 nights in Mar 2024

8/10 Good

Ward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location at the base of West Mt. Thats what you're really paying for. Otherwise, like other snow resorts, you're paying inflated dining prices. Dining options are limited to certain times. Facilities are mostly nice, however, it could be done up to freshen up the resort. Staff are helpful when approached. Most speak enough english to get you by.
Stayed 4 nights in Feb 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and worth the money
The Onsen was very nice, and there were lots of good and affordable food options. The staff wasn't very helpful in getting a taxi and we basically had to do it on our own. At first I was skeptical of the ski locker system, but it actually worked out well. We'd like to return.
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski-in walk-out. Very large onsen
Stayed 2 nights in Feb 2024

6/10 Okay

Agnes

Travelled with family
Liked: Staff & service
Disliked: Amenities
There should be more fast food shops that open till 8pm
Stayed 3 nights in Dec 2023

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location and many options for dining after a day skiing, but the hotel feels a bit antiquated and in need of renovation.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well equipped ski resort. Food are not bad, price is ok with the current exchange rate. Staffs are generally friendly. But it doesn’t allow non ski school beginner to use the magic carpet close to north building. A little bit inconvenient.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Wei-Kai Victor

Liked: Cleanliness, staff & service, property conditions & facilities
No regrets.this is the pace ti be. Great place and easy to the slopes. Must stay here again
Stayed 3 nights in Jan 2024

10/10 Excellent

Miho, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Allan

Liked: Cleanliness
Great place for family. Very limited eating places so please make your reservations ahead of time.
Stayed 2 nights in Dec 2023