Park Hyatt Niseko Hanazono

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Niseko Hanazono

7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Indoor pool, open 6:00 AM to 9:00 PM, pool loungers
Exterior
Lounge
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Spa
  • Pet-friendly

Explore the area

Map
Aza Iwaobetsu Kutchan co, Kutchan, Hokkaido, 044-0082
  • Niseko Hanazono Resort
    2 min walk
  • White Isle Niseko Snowmobile Park
    6 min drive
  • 鮨 よし川
    1 min walk
  • Kutchan Station
    8 min drive

Room options

Penthouse, 3 Bedrooms

  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Penthouse, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

Room, 2 Single Beds, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Signature Suite

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed (Private Onsen)

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Single Beds, Mountain View

  • 81 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Standard Studio, 1 King Bed (Residence)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 81 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds

  • 65 sq m
  • Sleeps 4
  • 2 Twin Beds

Studio, 1 King Bed (Onsen, Residence)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom (Residence, 1 King bed, Private Onsen)

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Apartment, 2 Bedrooms (Residence, 1 King, 2 Twin, Prvt Onsen)

  • 140 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Similar properties

About this property

Park Hyatt Niseko Hanazono

Luxurious ski hotel with ski-in/ski-out access
Ski into Park Hyatt Niseko Hanazono, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Park Hyatt Niseko Hanazono offers 210 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Kutchan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Hot springs and a 24-hour health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness & Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are 2 indoor hot springs open between 9:00 AM and 9:00 PM. The temperature in the hot springs is set to 102°F.

During your stay at Park Hyatt Niseko Hanazono, you're just a quick walk from Niseko Hanazono Resort. Enjoy features like free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine with garden views at Robata, one of the property's 7 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, body wraps, or facials at Wellness & Spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes hot springs, a 24-hour gym, and a steam room
  • Steps from Niseko Hanazono Resort and 6 minutes by car from Kutchancho Asahigaoka Ski Area
  • Pets welcome for a fee
Have fun with onsite winter activities, including snowboarding, sledding, and snowshoeing and in warmer months, enjoy mountain biking and hiking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Park Hyatt Niseko Hanazono helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants on site, along with a snack bar/deli. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's club, a 24-hour health club, and a sauna. Parking is available for a fee.

This 5-star Kutchan hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM.
Robata - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner.
China Kitchen - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Olivio - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Teppan - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Mountain Lounge - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2500 per night)
  • Valet parking on site (JPY 5000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: JPY 4100 for adults and JPY 2050 for children
  • 7 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Robata
  • China Kitchen
  • Olivio
  • Teppan
  • Mountain Lounge

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Mountain biking
  • Sauna
  • Sledging
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Steam room

Family friendly

  • Children's club
  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • 2 indoor hot springs
  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 9:00 AM to 9:00 PM
  • Hot springs water temperature (Celsius) - 39
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • Hulu
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Park Hyatt Niseko Hanazono Residences entrance]
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: JPY 10000 per pet, per night
  • Weight limit: 15 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 4100 for adults and JPY 2050 for children
  • Self parking fee: JPY 2500 per night
  • Valet parking fee: JPY 5000 per night
  • Pet fee: JPY 10000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a first aid kit
The check-in location differs from the property location. To check in, guests will need to go to Park Hyatt Niseko Hanazono Residences entrance
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Hot springs access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Hyatt Niseko Hanazono Hotel
Park Hyatt Niseko Hanazono Kutchan
Park Hyatt Niseko Hanazono Hotel Kutchan

Park Hyatt Niseko Hanazono Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 108 out of 135 reviews" "
Rating 8 - Good. 21 out of 135 reviews" "
Rating 6 - Okay. 3 out of 135 reviews" "
Rating 4 - Poor. 1 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SUNG HYUN, Daejeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest ever
Stayed 1 night in Sep 2024

10/10 Excellent

DANHUA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & Service
Stayed 1 night in Aug 2024

10/10 Excellent

Felix

Stayed 1 night in Jul 2024

10/10 Excellent

Jianfeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxing luxurious
This place is gorgeous, the on site restaurants are amazing. I had a Hokkaido soft serve ice cream cone that will haunt me for the rest of my life ;) the staff were unbelievably responsive, and extremely friendly and patient with my six year old daughter. The onsen was beautiful and relaxing. We stayed off season the first two weeks of June and the place was empty - we had it to ourselves.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lok Yiu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was superb! The staff is super helpful. But I strongly recommend driving. The area is quite a bit far from the central.
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Stayed 1 night in May 2024

10/10 Excellent

Xinyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, I will go back next time
Stayed 3 nights in Apr 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Hyatt Perfection
As a family, we travel A LOT and I can honestly say, this was possibly the best hotel stay we have ever had. The facilities are flawless, the amenities are generous, and the staff is relentlessly helpful and kind. The location couldn’t be more convenient for a one stop ski in/ski out situation. With gear rental and lessons booked from the lower level, it couldn’t be easier to show up and have a wonderful snow holiday. My partner was injured on our last day on the slopes and the staff arranged transport to the hospital and sent a staff member to translate; we can’t thank them enough for making sure our stay was perfect…even when it wasn’t.
Stayed 6 nights in Apr 2024

10/10 Excellent

Qinqiao

Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Yao Huey

Stayed 3 nights in Nov 2023

10/10 Excellent

AMAREX, Saraphi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is more than wonderful places.
Stayed 2 nights in Nov 2023

10/10 Excellent

MY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the interior design, layout and art installations. The whole complex felt very spacious and new. We also had a good view from our room, and the residence style facilities and supplies were all we could have expected and a little more. Staff were attentive and friendly, with very good English.
Stayed 2 nights in Sep 2023

10/10 Excellent

jay

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Shogo

Stayed 2 nights in Jul 2023

10/10 Excellent

Il Chong, Seoul

Stayed 2 nights in Jun 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel I've Ever stayed in
The staff at Park Hyatt - I can say with the utmost sincerity was the best group of people I have ever had the pleasure of staying with. Each staff member, across every department - starting from the super friendly concierge Zach we think his name was who spoke perfect English and Japanese assisted us and check in front desk staff to the restaurants to the ski valet facilities!! Everyone was amazing and the rooms were outstanding. You would not regret staying at this hotel. We aim to come back annually now!
Stayed 3 nights in Jan 2023

10/10 Excellent

Shigefusa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, staff, food and activities.
Stayed 3 nights in Feb 2022

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Akiyuki, Chuo ku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021

8/10 Good

Thierry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel!
Loved every bit of our stay at Park Hyatt Niseko and already planning to return back for the winter. The staff was very hospitable and went out of their way to make our stay as comfortable and fulfilling as possible. The rooms were perfectly designed and made efficient use of the space. Would highly recommend this hotel to anyone traveling to Niseko!
Stayed 3 nights in Aug 2020

10/10 Excellent

miyuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020