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3 Bedroom Suite Annupuri View

Bed Count 2 King Beds Maximum Occupancy 7 Max

2 Bedroom Suite Mt Yotei View

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom Suite Mt Yotei View - Twin Bed

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

2 Bedroom Suite Annupuri View

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom Suite Annupuri View - Twin Bed

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

1 Bedroom Suite King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Chatrium Niseko. During your stay, you're just a quick walk from Niseko Mountain Resort Grand Hirafu. Enjoy features like free WiFi in public areas, free self-parking and a free ski shuttle. Built in 2012, this comfortable aparthotel has 72 apartments over 6 floors. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a Smart TV and a microwave
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Kamimura, a fine-dining restaurant that serves French cuisine
  • Services include babysitting, a concierge and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 4-minute walk from Niseko Mountain Resort Grand Hirafu and 6 minutes by car from Shikotsu-Toya National Park
  • Free ski shuttle service

Property Features

Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the aparthotel's bar. There are 4 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. This ski aparthotel also offers ski storage and a 24-hour fitness centre. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Kutchan aparthotel.

  • 1 building
  • 72 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Built in 2012
  • Childcare (surcharge)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kutchan Station (6.9 km / 4.3 mi)
  • Property shuttles: Free ski shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Chatrium Niseko offers 72 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Minibar
  • Smart television
  • Digital channels
  • Microwave
  • Stovetop
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower
  • Extra futon mattress (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Fan
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

Kamimura – This fine-dining restaurant specialises in French cuisine and only serves dinner. 3-star Michelin rating. Reservations are required.

Kitchen by KAMIMURA – This brasserie specialises in local and international cuisine and only serves dinner. Reservations are required. Open selected days.

Green Farm Deli Cafe – This coffee shop specialises in local and international cuisine and only serves breakfast. Open selected days.

Temporada Tapas Bar – This tapas bar specialises in Spanish cuisine and only serves dinner. Reservations are required. Open selected days.

The Flats Restaurant&Bar – This restaurant specialises in local and international cuisine. Open selected days.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Canoeing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Hot springs nearby
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Chatrium Niseko offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7840.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Mobile payment options include: UnionPay QuickPass

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments and UnionPay QuickPass. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Mobile payments
  • Noise-free rooms not guaranteed
  • Car recommended
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • UnionPay Mobile QuickPass
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Children stay free - maximum age 6
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Futon bed fee: JPY 7840 per night
  • Rollaway bed fee: JPY 7840.0 per night
  • High chair fee: JPY 0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chatrium Niseko Kutchan
  • Chatrium Niseko Aparthotel
  • Chatrium Niseko Aparthotel Kutchan

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.