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Chatrium Niseko

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chatrium Niseko

Studio
Point of interest
Minibar, in-room safe, individually decorated, individually furnished
City view
3 Bedroom Suite Annupuri View | Private kitchen

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081
  • Niseko Mountain Resort Grand Hirafu
    4 min walk
  • Noasc
    4 min drive
  • Annupuri
    10 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 2 Bedroom Suite Annupuri View

Mountain view

2 Bedroom Suite Annupuri View

  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Suite

Microwave, stovetop, espresso maker, coffee/tea maker

2 Bedroom Suite

  • 81 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Suite Mt Yotei View

Mountain view

3 Bedroom Suite Mt Yotei View

  • 146 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 3 Bedroom Suite Annupuri View

3 Bedroom Suite Annupuri View | View from room

3 Bedroom Suite Annupuri View

  • 146 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 2 Bedroom Suite Mt Yotei View

View from room

2 Bedroom Suite Mt Yotei View

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Suite Annupuri View King Room

Smart TV, heated floors

1 Bedroom Suite Annupuri View King Room

  • 77 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Suite Twin Room

Smart TV, heated floors

1 Bedroom Suite Twin Room

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 Bedroom Suite King Room

Mountain view

1 Bedroom Suite King Room

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Mt Yotei View - Twin Bed

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Studio

Minibar, in-room safe, individually decorated, individually furnished

Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Suite Annupuri View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Annupuri View - Twin Bed

  • 78 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite - Twin Bed

  • 81 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 4 Twin Beds

Similar properties

Exterior

Hilton Niseko Village

Pet-friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (834)
The price is €198
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hilton Niseko Village

About this property

Chatrium Niseko

Family-friendly ski aparthotel with a ski shuttle
Chatrium Niseko offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage, and a 24-hour fitness center. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Conveniences include a microwave and a coffee/tea maker, and guests will appreciate thoughtful touches like an espresso maker and bathrobes. Weekly housekeeping is available.
Chatrium Niseko offers 72 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Chatrium Niseko. During your stay, you're just a quick walk from Niseko Mountain Resort Grand Hirafu. Enjoy features like free WiFi in public areas, free self parking, and a free ski shuttle. Built in 2012, this comfortable aparthotel has 72 apartments on 6 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and a microwave
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Kamimura, a fine-dining restaurant that serves French cuisine
  • Services include babysitting, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Just a 4-minute walk from Niseko Mountain Resort Grand Hirafu and 6 minutes by car from Shikotsu-Toya National Park
  • Free ski shuttle service
Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the aparthotel's bar.

There are 4 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. This ski aparthotel also offers ski storage and a 24-hour fitness center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Kutchan aparthotel.

Kamimura - This fine-dining restaurant specializes in French cuisine and serves dinner only. 3-star Michelin rating. Reservations are required.
Kitchen by KAMIMURA - This brasserie specializes in local and international cuisine and serves dinner only. Reservations are required. Open select days.
Green Farm Deli Cafe - This coffee shop specializes in local and international cuisine and serves breakfast only. Open select days.
Temporada Tapas Bar - This tapas bar specializes in Spanish cuisine and serves dinner only. Reservations are required. Open select days.
The Flats Restaurant&Bar - This restaurant specializes in local and international cuisine. Open select days.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Ski

  • Close to a ski area
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Free WiFi

Parking and transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended

Family friendly

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • High chair

Restaurants on site

  • Kamimura
  • Kitchen by KAMIMURA
  • Green Farm Deli Cafe
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Stovetop
  • Microwave
  • Espresso maker
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Minibar

Bedrooms

  • Extra-futon mattress (surcharge)
  • Rollaway/extra beds: JPY 7840.0 per night

Bathrooms

  • Shower
  • Soap
  • Toilet paper
  • Slippers
  • Eco-friendly toiletries
  • Toothbrush and toothpaste
  • Free toiletries
  • Towels provided
  • Dressing gowns
  • Shampoo

Living spaces

  • Heated floors

Entertainment

  • Smart TV with satellite service

Laundry

  • Laundry facilities

Comfort

  • Heating
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Soundproofing
  • Step-free path to entrance
  • Tile flooring in public areas
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • In the mountains
  • In a village

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Bike hire on site
  • Mountain biking nearby
  • Kayaking nearby
  • Ecotours nearby
  • Snowshoeing nearby
  • Snowmobiling nearby
  • Fishing nearby
  • Canoeing nearby
  • Horse riding nearby
  • Zip-lining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 72 rooms
  • 6 floors
  • 1 building
  • Built in 2012
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7840.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Futon bed fee: JPY 7840 per night
  • Rollaway bed fee: JPY 7840.0 per night
  • High chair fee: JPY 0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Chatrium Niseko offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Chatrium Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 125 reviews" "
Rating 8 - Good. 25 out of 125 reviews" "
Rating 6 - Okay. 8 out of 125 reviews" "
Rating 4 - Poor. 1 out of 125 reviews" "
Rating 2 - Terrible. 4 out of 125 reviews" "

9.2/10

Cleanliness

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MASAHITO

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JAE JOON

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lior

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality super nice room and very friendly stuff
Stayed 2 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

NAPAPAT

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Travelled with group
Liked: Amenities
It’s great property
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Seongyeon

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Dining options are good, but hard to make a reservation. Need to take shuttle to go to ski area
Stayed 4 nights in Feb 2024

10/10 Excellent

Siu Yan

Stayed 2 nights in Apr 2024

10/10 Excellent

Mika

Stayed 7 nights in Apr 2024

10/10 Excellent

Yu Chuan

Stayed 3 nights in Apr 2024

10/10 Excellent

Tien Shin B

Stayed 7 nights in Mar 2024

10/10 Excellent

Terrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at The Chatrium in our 1 bed apartment. The staff were super helpful when needed and the shuttle service to the Gondola and Dot Base was fantastic. The driver took our ski's and poles from us each time securing them on the bus. The bar and restaurants in the hotel were also greaz and convenient. The hotle is located in a perfect position for eating out etc. We had a car and there was free undercover parking that was hassle free. We will def stay here again when we return.
Stayed 10 nights in Feb 2024

8/10 Good

Ross

Stayed 4 nights in Feb 2024

8/10 Good

Mark, Vancouver

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Feb 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friends and I really enjoyed our stay at chatrium! Rooms are spacious and come stocked with fruit and drinks and breakfast foods. Location was great and walkable to many restaurants in hirafu, and the shuttle and in-house rhythm gear rental was so convenient for our ski and snowboarding trip. Yvonne at the front desk was amazing and helped us book taxis as well as onsens. Thank you for the wonderful time!
Stayed 4 nights in Feb 2024

10/10 Excellent

Brigitt

Stayed 9 nights in Feb 2024

10/10 Excellent

MIN HO, Hope Hull

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Kindly and Friendly then other hotels. Enough spaces for Parking.
Stayed 4 nights in Jan 2024

10/10 Excellent

Priyadarshni

Stayed 3 nights in Jan 2024

10/10 Excellent

Shao Yu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Hern Shin

Stayed 7 nights in Jan 2024

8/10 Good

Yeuk Yi Daisy

Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
First check in staff is not helpful as we requested extra blanket, rolling bed and bedding sheet, he said no such things can be provided. 2nd night we requested the dehumidifier and got a malfunction one and finally delivered an bigger upgrade one. Check out at 10 am is crucial for a family with a young kid.
Stayed 4 nights in Dec 2023

6/10 Okay

Kelvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Personally I will not stay there anymore next time, cos my room is so noisy at night and I suppose to paid for the Mountain View but end up is so noisy. Worst the cleaning is not done everyday. When is due for cleaning, until 7pm also never do it. I must say the good thing is the staffs are super helpful and nice. Tks
Stayed 5 nights in Dec 2023