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Hotel Sunroute Niigata

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sunroute Niigata

Breakfast, lunch, dinner served; Italian cuisine
Self-parking (surcharge) 1100 per night
Reception
Laundry room
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
1-11-25 Higashi-Odori, Chuo-ku, Niigata, Niigata-ken, 950-0087
  • Bandai Bridge
    16 min walk
  • Toki Messe
    2 min drive
  • Niigata City History Museum
    3 min drive
  • Niigata (KIJ)
    19 min drive

Room options

View all photos for Economy Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 18.0 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed, Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Smoking

  • 17.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed, Non Smoking

  • 15.8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Single Bed, Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed, Smoking

  • 15.8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room Non-Smoking

Desk, free WiFi, bed sheets

Semi Double Room Non-Smoking

  • 17.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Smoking

Desk, free WiFi, bed sheets

Semi Double Room Smoking

  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Smoking

  • 25.9 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Non Smoking

  • 17.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Non Smoking

  • 25.9 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Smoking

  • 26.0 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 23.6 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Twin Room, Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Smoking

  • 16.5 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 25.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 23.6 sq m
  • Sleeps 4
  • 2 Twin Beds

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About this property

Hotel Sunroute Niigata

Niigata hotel in Chuo Ward with a 24-hour front desk and a restaurant
A restaurant, coffee/tea in a common area, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.
Hotel Sunroute Niigata offers 231 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

During your stay at Hotel Sunroute Niigata, you'll be within walking distance of Toki Messe. Enjoy features like free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Viale
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Within a 15-minute walk of Aizu Yaichi Memorial Museum and Pier Bandai
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Hotel Sunroute Niigata also features a vending machine, coffee/tea in a common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Viale - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1100 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1500 per person
  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • Viale

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person
  • Self parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata

Hotel Sunroute Niigata Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 153 out of 471 reviews" "
Rating 8 - Good. 216 out of 471 reviews" "
Rating 6 - Okay. 78 out of 471 reviews" "
Rating 4 - Poor. 21 out of 471 reviews" "
Rating 2 - Terrible. 3 out of 471 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Chun-tsu

Travelled with partner
Liked: Cleanliness, staff & service
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
Stayed 1 night in May 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities available with a polite and flexible staff.

8/10 Good

howes

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
It is a good place near niigata station. And also has a good view!
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The service: great. Location: convenient. Wifi: terrible. Overall it was a good experience and I am happy. But WiFi can be a let down if you're planning to work online. Other than that I recommend the stay!
Stayed 8 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Toh Nguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, but room had cigarette smell
Room was clean and location pretty convenient, within walking distance from Niigata station. We booked a non smoking room, but the room still had cigarette smell throughout our stay. Also, there were no options of turning on the air conditioner, as there was only the heater, which made the room too warm at night. We could open the window to let it cold air, but the surrounding was quite noisy hence it was not that pleasant as well.
Stayed 1 night in Dec 2018

6/10 Okay

t, hongkong

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
A 4-star hotel with 3-star price
The hotel is reasonable priced and room size is acceptable. This is unlike some hotel in Japan with no more than 11 sq m. Parking fee is comparablely cost higher in other parts of Tohoku (Niigata is not part of Tohoku).
Stayed 3 nights in Jul 2018

8/10 Good

Trixie, Honolulu

Liked: Cleanliness, staff & service, room comfort
Staff was very helpful and tried their best to share information. Don't know if hotel was still in winter setting but the room's aircon didn't get cold enough.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Niigata
Hotel is near Niigata JR Station. The hotel staff are helpful. We had a massage chair in our room and we make use of it everyday after our long walk everyday. Thanks Hotel Sunroute Niigata.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location and price is good. But smoke problem.
Overall it was good, price and location, biggest problem is their ventilation, seems connected with that of the smoking rooms (centrally?) or just because of the age of the hotel. I was no different from sleeping in a smoking room, which is bad for a non-smoker and arranged a so-called non-smoking room. Though the room was very clean and the hotel is thoughtful in the details. Stayed for one night and I won't stay here again.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable with good breakfast
God breakfast with a choice of Japanese and Western food; especially good scrambled eggs. Wi-fi was frequently off and on which made posting on Facebook very tedious.
Stayed 3 nights in Jul 2017

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunroute Hotel is one of the practical options near the station. Neat, clean and comfort. No complaint.

6/10 Okay

Verified traveller

Liked: Cleanliness
Close to Railway
Reasonable Hotel but I have experienced better in Niigata. The breakfast was ordinary, the staff were efficient but did not extend themselves for hospitality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location
Convenient hotel near JR station. Room look a bit tired but it is very clean and well maintained. Good room size for 3 adults.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were big by Japanese standards and the hotel was comfortable and quiet. Would definitely stay again.

6/10 Okay

amy, Madison Wi

Disliked: Room comfort
Great location yet uncomfortable
Loved the location and the convenience to the train station. Hotel has also has low price laundry facilities. However Hotel is older, beds not comfortable and rooms could have been cleanier.

10/10 Excellent

KJB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minutes from train station
Nice hotel with big clean rooms and bathrooms. Staff very efficient and friendly. Great lobby and facilities. Excellent value for money.

6/10 Okay

Jeff, Oregon

Liked: Cleanliness, staff & service
Dated Business Hotel, but With Good Rates
This hotel is about 10-15 minutes walk from Niigata Station, but it’s not altogether easy to find. The hotel is really dated--due for a makeover. My room was clean and passable, but the window looked out on the building right next door. The staff was just fine--polite and welcoming--but not especially attentive. The biggest advantages to the place were the location and the price.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good room and accessibility
Used on business.Good to access to Niigata station.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Dated, unpleasant smell in the room
The room is clean as Japan's standard, but what's made me hesitate to stay here again is the smell. I am a non-smoker and i stayed at a non-smoking floor. But it might be the hotel is a bit old so smell of cigarette already spread to other floor? i'm not sure but the smell of the room just wasn't very pleasant. The service of the hotel is just as normal compare to other japanese hotel. Location-wise, it's 5-mins walk to Niigata station, however, most interesting stuff of Niigata city are actually at Homachi and Furumachi where you need to take a bus to. But if you're arriving from Shinkansen with some heavy luggage, proximity to JR station is definitely a big help.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Small room but good location

8/10 Good

Shirish, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Sunrouote
Nice and clean business hotel close to the Station, lot of eateries and convenience stores around. Staff polite and comfortable with simple english.