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Hotel Okura Niigata

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Okura Niigata

Bar (on property)
View from room
Property amenity
In-room safe, desk, free WiFi, bed sheets
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Bandai Bridge
    4 min walk
  • Honcho Chuo Ichiba
    6 min walk
  • Niigata Prefecture Memorial Hall
    15 min walk
  • Niigata (KIJ)
    17 min drive

Room options

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Small Double Room, City View, Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

  • 36 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Single Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Single Bed, Smoking

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room, River View, Non Smoking

  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

  • 70 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, River View, Non Smoking

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

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About this property

Hotel Okura Niigata

Boardwalk/promenade Niigata hotel in Chuo Ward with 6 restaurants
6 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and concierge services.
Hotel Okura Niigata offers 265 air-conditioned accommodations with safes and slippers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Okura Niigata. During your stay, you're just a quick walk from Bandai Bridge. You'll find features like free WiFi in public areas, plus 6 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy Chinese cuisine while dining at Toh-Ka-Lin
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes bike rentals
  • Steps from Bandai Bridge and 6 minutes by foot from Honcho Chuo Ichiba
There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Hotel Okura Niigata also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Starlight - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1320 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 3000 for adults and JPY 1730 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Toh-Ka-Lin
  • Yahiko
  • Starlight
  • Tsubaki
  • Tomizushi Zen

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Mini fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630.0 per night.
  • Cribs (infant beds) are available for JPY 1210.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 746 reviews" "
Rating 8 - Good. 275 out of 746 reviews" "
Rating 6 - Okay. 89 out of 746 reviews" "
Rating 4 - Poor. 26 out of 746 reviews" "
Rating 2 - Terrible. 11 out of 746 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Katsumasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

shane

Liked: Cleanliness, staff & service
Staff were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Stayed 3 nights in Sep 2024

10/10 Excellent

SHOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MASAKAZU

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Masahiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

YUTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変良かったです。
自分へのご褒美として滞在しました。 ホテルの方の対応は「さすが！」と感心するぐらいに丁寧です。 朝食バイキングはメニューが豊富で、またお願いしたいと感じました。
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous trip in Niigata
It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Stayed 4 nights in Aug 2024

8/10 Good

Yumiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービス良し◎
建物や設備はそれなりに年季を感じますが、他の方のレビューの通り、サービスがとても良かったと思います。 色々フレキシブルに対応して頂きました。 ベッドの寝心地もよかったです。 また、外国人従業員の方もいらっしゃるので、マルチ言語にも問題なく対応していただけそうです。
Stayed 1 night in Aug 2024

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Donald, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed in this hotel many years ago and remembered it as a classy hotel ... it has lost a bit of its luster over the years. We were disappointed in the choices of food, no room service, the bar was nice but only had snacks like nuts or a cheese plate. We even walked across the bridge to Bandai area and most places had shut down by the time we got there. And this was a Saturday night,
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional courtesy throughout. All staff go out of their way to assist. Comfortable beds and room. Hotel is somewhat outdated and needs refurbishment, but quality of service remains excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room view a view.
We had a view of the river. It was a pleasant view. The building was older but the room size was comfortable and the room clean We enjoyed the breakfast very much. The staff were very nice and helpful. Had lots of capacity and services for weddings. Location was good for access to downtown Niigata.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Jun 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service
The service staff and the breakfast buffet were excellent. One of the best I have experienced among the hotels in the same price range in Japan. Thank you so much! I removed one star only because there was an unpleasant odor coming from the toilet seat in my room.
Stayed 3 nights in May 2024

10/10 Excellent

BYUNG WHUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views over the river. Good breakfast. Nice sized room for Japan
Stayed 3 nights in Jun 2024

10/10 Excellent

Yuka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

ICHIKAWA

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great value
Amazing views, clean and spacious room, walking distance to shops. Exceeded my expectations. Would love to stay again.
Stayed 3 nights in May 2024

8/10 Good

Mayu

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Novalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024