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ANA Crowne Plaza Niigata by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Niigata by IHG

Front of property
Lobby sitting area
View from room
Lobby
Standard Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531
  • Toki Messe
    ‪13 min walk‬
  • Bandai Bridge
    ‪1 min drive‬
  • Niigata City History Museum
    ‪2 min drive‬
  • Niigata (KIJ)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Air Purifier)

View from room

Standard Room, 2 Single Beds (Air Purifier)

  • 21.9 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed

View from room

Standard Room, 1 Single Bed

  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds (Top Floor)

View from room

Premium Room, 2 Single Beds (Top Floor)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds (High Floor)

View from room

Junior Suite, 2 Single Beds (High Floor)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

ANA Crowne Plaza Niigata by IHG

Hotel in Niigata with 4 restaurants and a fitness center
Along with 4 restaurants, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and conference space.
ANA Crowne Plaza Niigata by IHG offers 182 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at ANA Crowne Plaza Niigata by IHG. During your stay, you're just a quick walk from Aizu Yaichi Memorial Museum. Free WiFi in public areas, 4 restaurants, and a gym are available.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Kura
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Aizu Yaichi Memorial Museum and 13 minutes by foot from Toki Messe
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Niigata by IHG. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Kura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Tendan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Season Cafe - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Koshi - Onsite café.
Kanesei - This restaurant specializes in sushi and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1200 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 3000 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Kura
  • Tendan
  • Season Cafe
  • Koshi
  • Kanesei

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1938 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Cribs (infant beds) are available for JPY 1210 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

ANA Crowne Plaza Niigata by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 393 out of 735 reviews
Rating 8 - Good. 262 out of 735 reviews
Rating 6 - Okay. 52 out of 735 reviews
Rating 4 - Poor. 20 out of 735 reviews
Rating 2 - Terrible. 8 out of 735 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

HyunJun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing just quietly, walkable
Stayed 2 nights in Oct 2024

10/10 Excellent

JIANDONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with very good service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Jun 2024

6/10 Okay

Keiko

Stayed 1 night in Jul 2024

10/10 Excellent

KAZUNARI

Stayed 5 nights in Jun 2024

10/10 Excellent

Tjung-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, nice location.
Stayed 2 nights in Jun 2024

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good lication
Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Stayed 2 nights in May 2024

8/10 Good

Randall, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

8/10 Good

Randall, Pearl City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Stayed 2 nights in May 2024

10/10 Excellent

Chee Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style hotel with top class service.
Stayed 4 nights in Mar 2024

8/10 Good

CHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
Stayed 1 night in Mar 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel
Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place.
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Stayed 3 nights in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Stayed 2 nights in Jul 2023

8/10 Good

Jia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.

8/10 Good

Kohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great hotel before the pandemic
I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.
Stayed 5 nights in Feb 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Stayed 1 night in Nov 2022

4/10 Poor

Hideaki

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We stayed at non-smokingroom, but there is smoking smell.
Stayed 1 night in Aug 2022

2/10 Terrible

PINGFANG

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022