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Hôtel Nice Excelsior

4-star property
19 Avenue Durante, Nice, Alpes-Maritimes (01) 562 1066
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4.2 out of 5
Very good!
See all 39 ebookers Reviews

"excellent hotel with excellent reception staff clean rooms excellent breakfast " More

By a verified traveller on Fri 15 Dec 2023

Points Of Interest

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Deluxe Room, Balcony, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Junior Suite

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hôtel Excelsior by HappyCulture. During your stay, you're just a quick walk from Clinique Saint Antoine. Free WiFi in public areas, a bar and a 24-hour business centre are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Place Massena and Promenade des Anglais
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Hôtel Excelsior by HappyCulture ratings based on 39 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hôtel Excelsior by HappyCulture

Everyone (16) Couples (12) Business (1) Family (2) Friends (2) Other (1)
5 out of 5
excellent hotel with excellent reception staff clean rooms excellent breakfast

Posted by on 15 Dec 2023

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Comment from Hotel Management

24 Dec 2023 by db Excelsior

Dear Ayhan, Thank you for your glowing review! We're thrilled to hear that you had an excellent experience during your stay. Our team works hard to provide top-notch service, and it's gratifying to know that our reception staff left a positive impression on you. We're also delighted that you found our rooms to be clean and enjoyed the breakfast offerings.Your kind words are truly appreciated, and they motivate us to maintain the high standards that our guests deserve. If you have any specific highlights or suggestions you'd like to share, please feel free to let us know. We hope to have the pleasure of welcoming you back to our excellent hotel in the future!Kind Regards

4 out of 5

Posted by on 7 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Julie //Front desk manager

Dear guest We very much appreciate your comments regarding your stay at the Excelsior Nice Hotel.It is always a pleasure to receive positive feedback. Hope to see you soon

5 out of 5
Location was quiet but in close proximity to station and not too far from eateries, sea front and old town. It was an older property but modernised. Breakfast was fresh and of a good quailty. The heating/air conditioning system did come on and off at night but is easy to control from room.

Posted by on 23 Mar 2019

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Comment from Hotel Management

23 Mar 2019 by Julie//Front Desk

Hello, Many thanks for taking the time writing this review We are glad to read that the facilities and the location met your expectations, Best regards

5 out of 5

Wonderful three day trip

Our first trip to Nice was a lovely experience. We loved our cosy Hotel, the staff were wonderful and the breakfast was something to look forward to each morning. We enjoyed a visit to the Russian Orthodox Church. We went on an organised half day trip to Eze, Monto Carlo and the Grand Prix race course, which was enjoyable. We also walked to the Castle at the end of the promenade. We felt we did a lot over a long weekend and would love to return to Nice.

Posted by on 17 Mar 2016

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5 out of 5

Great weekend break

Super helpful and friendly staff at any point of the day. Had a spare power converter, good restaurant recommendation, and were very helpful on Sunday whilst we were waiting for our flight. Hotel has been redone recently and everything is new and styled.

Posted by on 15 Mar 2016

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5 out of 5

GREAT BREAK

LOVELY HOTEL, LOVELY STAFF & GREAT LOCATION. WOULD CERTAINLY RECCOMMEND.

Posted by on 26 Nov 2015

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4 out of 5

Great place to stay

To start off with a few negatives... I booked the hotel and mentioned this was for a honeymoon, after numerous emails they kindly offered a complimentary drink of which I did not receive but in their defence I did not ask but i should not need to..Secondly the Wifi was erratic and when called I was told cannot do anything about this we was not happy about this and had to wait until it fixed automatically which could take about an hour. Talking about the positives, the staff were very welcoming, very polite, and knowledgable about the area. The room was very comfortable and well laid out making It feel spacious.

Posted by on 16 Aug 2015

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5 out of 5
Wir waren wie immer sehr zufrieden mit dem Leistungs-/Preis-Verhältnis :-)

Posted by on 17 Feb 2024

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Comment from Hotel Management

5 Mar 2024 by db Excelsior

Dear Yvonne, Thank you for your feedback! We're delighted to hear that you were once again very satisfied with the value for money. Customer satisfaction is our top priority, and we're glad that we could meet your expectations in terms of both performance and pricing. We look forward to welcoming you back in the future! If you have any further comments or requests, please feel free to let us know.Kind Regards,

3 out of 5

Posted by on 1 Jan 2024

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Comment from Hotel Management

17 Jan 2024 by db Excelsior

Dear Timo,Thank you for sharing your feedback. We value your input, and we're interested in understanding more about your experience. If there are specific aspects that you enjoyed or areas where you believe we could improve, please feel free to provide more details. Your comments are important to us, and we strive to continually enhance our services. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Thank you for choosing us.Kind Regards,

5 out of 5
Schönes Hotel mit Charme.

Posted by on 22 May 2023

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Comment from Hotel Management

27 May 2023 by db Excelsior

Bonjour Pascal, Thank you for your review! We're thrilled to hear that you found our hotel beautiful and charming. It's great to know that you had a pleasant experience during your stay. We appreciate your perfect rating and hope to have the opportunity to welcome you back in the future. Kind Regards

About the Hôtel Nice Excelsior

Location 19 Avenue Durante, Nice, Alpes-Maritimes 6000

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. You can enjoy a drink at the bar/lounge. A library, a terrace, and multilingual staff are also featured at the business-friendly Hôtel Excelsior by HappyCulture. This 4-star Nice hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Built in 1898
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Parc Imperial Station (1.9 km / 1.2 mi)
  • Metro station: Thiers Tramway Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hôtel Excelsior by HappyCulture offers 42 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Nice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 10 per night
  • A tax is imposed by the city: EUR 2.95 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 6 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Châteaux
  • Hôtel Excelsior Châteaux & Hôtels
  • Hôtel Nice Excelsior Châteaux & Hôtels Collection
  • Nice Excelsior Châteaux Collection
  • Hôtel Nice Excelsior
  • Hôtel Nice Excelsior Châteaux Hôtels Collection
  • Nice Excelsior
  • Excelsior Hotel Nice

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.