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Best Western Plus Hotel Massena Nice

4-star property
58 Rue Gioffredo, Nice, Alpes-Maritimes (01) 562 1066
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4.0 out of 5
Very good!
See all 29 ebookers Reviews

"Friendly staff, unfortunately no/barely mobile signal in the lobby and in the room. " More

By a verified traveller on Wed 26 Jul 2023

Points Of Interest

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Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they can't get enough of Best Western Plus Hotel Massena Nice's great location. During your stay, you're just a quick walk from Promenade des Anglais. You'll find features such as free WiFi in public areas, plus a bar and a business centre. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from Place Massena and 7 minutes on foot from Promenade des Anglais
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Best Western Plus Hotel Massena Nice ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hotel Massena Nice

Everyone (20) Couples (4) Family (3) Friends (1)
4 out of 5
Friendly staff, unfortunately no/barely mobile signal in the lobby and in the room.

Posted by , from Aarburg on 26 Jul 2023

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Comment from Hotel Management

1 Aug 2023 by Cécile - Service Réservations

Dear Pietro,Thank you very much for your nice review, we are delighted your enjoyed your stay in our hotel ! Best regards,Cécile - Réservation departmentBest Western Plus Massena Hotel Nice

4 out of 5

Posted by on 31 Oct 2019

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Comment from Hotel Management

2 Nov 2019 by Room Division Manager Best Western Plus Hôtel Mass

Dear Guest, What a pleasure to see your good rating of 4/5 ! We hope to welcoming you back to the Hotel Massena during your future stays on the French Riviera. Best Regards, Room Division Manager Best Western Plus Hôtel Masséna Nice

5 out of 5
Superior room good. Breakfast fine. Place of Hotel fine

Posted by on 29 Apr 2019

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Comment from Hotel Management

11 May 2019 by Room Division Manager Best Western Plus Hôtel Mass

Dear Guest, What a pleasure to see your wonderfull rating of 5/5 ! I am looking forward to the pleasure of welcoming you in the future. Best Regards, Room Division Manager Best Western Plus Hôtel Masséna

5 out of 5
All staff were very friendly and smiley! Approachable too. Any questions I had they would be very helpful to all questions and room service was amazingly quick.

Posted by on 5 Mar 2019

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Comment from Hotel Management

8 Mar 2019 by Room Division Manager Best Western Plus Hôtel Mass

Dear Guest, What a pleasure to see your wonderfull rating of 5/5 ! I am looking forward to the pleasure of welcoming you in the future. Best Regards, Room Division Manager Best Western Plus Hôtel Masséna

4 out of 5

Great location

Great staff , which were very helpful. Fast check in as well . Given a map and information on places to visit. Room was clean and comfortable

Posted by , from scotland on 18 Apr 2017

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Comment from Hotel Management

17 Jun 2017 by Room Division Manager

Dear Siobhan, I would like to thank you for selecting the Hotel Massena during your last visit in Nice. I am very delighted to read your comment and I am looking forward to the pleasure of welcoming you in the future. Best Regards, Room Division Manager Best Western Plus Hotel Massena Nice

5 out of 5

Great location

Excellent location for sightseeing....5/10 minutes from old town and other amenities. Staff very helpful. Breakfast buffet as expected for price. Scrambled/boiled Egg, bacon or sausage alternated, breads and cheeses, cereals, fruit, croissants, juice, tea coffee etc. Rooms quite small, enough to walk around bed but expected that from reading about hotels in Nice and again good for price paid. All in all a good choice for price and location.

Posted by on 12 Apr 2016

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4 out of 5
Not far from the beach or tramstop.

Posted by on 25 Oct 2023

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Comment from Hotel Management

30 Oct 2023 by Direction

Dear Martti Jussi,A big thank you for the very kind feedback.Hoping to see you again soon.Kind Regards,Julian MigueresGeneral Manager

3 out of 5
The hotel is clean and in a very good location. Unfortunately, the air conditioning is very loud and the bed is not super comfortable. We booked king size, unfortunately two single mattresses so there is a gap in the middle. Staff like cleanliness are excellent!

Posted by on 28 Aug 2023

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Comment from Hotel Management

4 Sep 2023 by Direction

Dear Marcel,We thank you for your feedback following your recent visit.We are delighted to hear that you have enjoyed our location, service and cleanliness.I have taken note of your comments regarding the room and I confirm that this is really useful to us.Hoping to see you again soon.Best Reards,Julian MigueresGeneral Manager

4 out of 5
Das Hotel hat eine sehr gute Lage. Man ist schnell im Zentrum, in der Altstadt und am Strand. Das Personal war sehr freundlich und das Frühstück hatte alles, was es braucht.

Posted by on 25 Aug 2022

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Comment from Hotel Management

30 Aug 2022 by Pierre, Shift Leader

Dear Roger, Thank you for taking the time to share your feedback with us regarding your recent stay at the hotel Massena. It was a pleasure to welcome you to our hotel and we are delighted to read how much you enjoyed your stay with us and we are very pleased to learn that you found our most central location perfect for your needs. Your satisfaction and your amazement are the best rewards we could expect. Knowing that your experience at the Best Plus Hotel Massena was a success, we truly hope to welcome you back again. Best Regards,

4 out of 5
L' acceuil

Posted by on 30 Dec 2021

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Comment from Hotel Management

30 Dec 2021 by Bien cordialement, Cécile - Service réservations B

Chère Meriem, Tout d'abord, je vous remercie pour votre réservation dans notre hôtel Best Western Plus Massena de Nice, et pour le temps que vous avez accordé à la rédaction de votre commentaire. Nous sommes ravis de voir que vous avez apprécié votre séjour parmi nous, notamment grâce à la qualité de l'accueil de notre personnel ! C'est avec grand plaisir que nous vous accueillerons de nouveau à l'occasion d'un prochain séjour à Nice !

About the Best Western Plus Hotel Massena Nice

Location 58 Rue Gioffredo, Nice, Alpes-Maritimes 6000

Property Features

A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Best Western Plus Hotel Massena Nice. Parking is available for a fee. This 4-star Nice hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1906
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nice City Station (1.8 km / 1.1 mi)
  • Metro station: Massena Tramway Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Massena Nice offers 110 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Fireplace
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.95 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Massena
  • Massena Hotel
  • Best Western Plus Hotel Massena Nice
  • Best Western Plus Hotel Massena
  • Best Western Plus Massena Nice
  • Best Western Plus Massena
  • l Hotel Massena
  • Best Plus Massena Nice Nice
  • Best Western Plus Hotel Massena Nice Nice
  • Best Western Plus Hotel Massena Nice Hotel
  • Best Western Plus Hotel Massena Nice Hotel Nice

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.