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The Falls Hotel & Inn

2.5 star property

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Photo gallery for The Falls Hotel & Inn

Lobby
Exterior
2 restaurants, breakfast served
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
  • Clifton Hill
    ‪2 min walk‬
  • Fallsview Indoor Waterpark
    ‪6 min walk‬
  • Fallsview Casino
    ‪19 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Motel Family suite with four double beds

Motel Family suite with four double beds

Motel Family suite with four double beds

  • Sleeps 6
  • 4 Double Beds

View all photos for Tower, Two Queen Beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Tower, Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Partial View of the Falls

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Two Queen Partial View of the Falls

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Two Queen Balcony with Fireworks view

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Two Queen Balcony with Fireworks view

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Tower

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Room, Accessible, Tower

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub, Tower

Suite, 1 King Bed, Hot Tub, Tower

Suite, 1 King Bed, Hot Tub, Tower

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 1 Double Bed, Courtyard Area

Basic Double Room, 1 Double Bed, Courtyard Area

Basic Double Room, 1 Double Bed, Courtyard Area

  • Sleeps 3
  • 1 Double Bed

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Hot Tub, Courtyard Area

Suite, 1 King Bed, Hot Tub, Courtyard Area

Suite, 1 King Bed, Hot Tub, Courtyard Area

  • Sleeps 2
  • 1 King Bed

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (4623)
The price is €57
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

About this property

The Falls Hotel & Inn

Hotel with 2 restaurants, steps from Clifton Hill
This smoke-free hotel features 2 restaurants, an indoor pool, and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
The Falls Hotel & Inn offers 138 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at The Falls Hotel & Inn gets high marks from our customers. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Clifton Hill and Casino Niagara
There are 2 restaurants on site. WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at The Falls Hotel & Inn. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 12:30 PM.
Remington`s of Niagara - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Falls Cafe and Grill - This café serves breakfast, brunch, and lunch. A children's menu is available. Open daily.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: CAD 10 to 20 per person
  • 2 restaurants

Restaurants on site

  • Falls Cafe and Grill
  • Remington`s of Niagara

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Covered self parking fee: CAD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Falls Hotel Inn Niagara Falls
Falls Hotel Inn
Falls Niagara Falls
The Falls Hotel & Inn Hotel
The Falls Hotel & Inn Niagara Falls
The Falls Hotel & Inn Hotel Niagara Falls

The Falls Hotel & Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 993 out of 2920 reviews
Rating 8 - Good. 856 out of 2920 reviews
Rating 6 - Okay. 472 out of 2920 reviews
Rating 4 - Poor. 299 out of 2920 reviews
Rating 2 - Terrible. 300 out of 2920 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laziz

Stayed 1 night in Dec 2024

10/10 Excellent

Laziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good winter vacation with my kids, lots of Halal food around and fun activities for kids.
Stayed 1 night in Dec 2024

8/10 Good

Danar

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ana Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service by the receptionist.
Stayed 1 night in Dec 2024

8/10 Good

Carmelita

Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Kurt

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We have stayed here a few times before and it has gone down hill since the last time. The carpet in our room was ripped up in 2 places and the bathroom and tub were in poor condition and needed to be cleaned better. I was in the bathroom and looked down to see a large bug running along the floor and wall behind the trash can. I was able to catch him and dispose of him but didn’t really trust that there weren’t more. We only stayed one night and were barely in our room but we unfortunately will be trying someplace new, next time.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you go to that area for. Could hear a little more from outside after midnight than I'd like, but small issue compared to the greater convenience.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

2/10 Terrible

Mariam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 1 night in Dec 2024

8/10 Good

Jeremiah

Stayed 1 night in Dec 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, would return
Stayed 1 night in Dec 2024

6/10 Okay

VEERA

Disliked: Cleanliness, amenities, property conditions & facilities
Close to the falls and eatery
Stayed 1 night in Dec 2024

2/10 Terrible

Asif

Travelled with family and small children
Liked: Amenities
It was a disappointing experience. I was charged for a late checkout even though I was only 25-30 minutes late. This has never happened before, and I’ve been visiting Niagara Falls for over 12 years. All the other hotels I’ve stayed at have allowed at least a 1-hour grace period. The hotel management claimed it was Expedia’s policy.
Stayed 1 night in Dec 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Zero stars, AVOID!
A total fecal whole. Wow, why can't I give zero stars? Took over an hour to check in. The sheets and rotate see through. The curtiare just tattered stips of fabric that were once drapes. Our car was broken into in the underground garage. Though the sign says it is under surveillance, in reality there no cameras. The response at the front desk? Too bad, no cameras. Could al least pretend to care. How does Canada allow a dump like this to continue to operate?
Stayed 1 night in Dec 2024

4/10 Poor

Govind

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rosanna

Stayed 1 night in Oct 2024

8/10 Good

Anita

Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Close to the main strip. Decently cleaned, but def needs so updating. Carpets and new pillows. The stuffing was coming out of our pillow
Stayed 2 nights in Dec 2024

4/10 Poor

Lyndsay

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jenan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really very nice hotel and near to everything
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Staff & service
My friend and I greatly enjoy staying in the motel, given we are smokers and enjoy the easy access to get outside. It's very close to the hill. The hot tub could definitely be hotter. It's more like a nice warm bath.. IF they had a microwave in the room would be amazing
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 1 night in Dec 2024

8/10 Good

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It'll be greatly appreciated if there was changing rooms for the pool.
Stayed 1 night in Dec 2024