The Falls A Family Lodge

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Falls A Family Lodge

Exterior
Terrace/patio
Desk, free WiFi, bed sheets
Hallway
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
5612 Ellen Avenue, Niagara Falls, ON, L2G 7V5
  • Clifton Hill
    2 min walk
  • Greg Frewin Theatre
    4 min walk
  • Casino Niagara
    5 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    37 min drive

Room options

Standard Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About this property

The Falls A Family Lodge

Motel with a 24-hour front desk, steps from Clifton Hill
A restaurant, a bar/lounge, and self parking are available at this motel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a picnic area are onsite. Housekeeping is not available.
The Falls A Family Lodge offers 36 accommodations with air conditioning. Cable television is provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

During your stay at The Falls A Family Lodge, you're just a quick walk from Clifton Hill. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy Indian cuisine while dining at Virsa Fine Indian Cuisine
  • Self parking available for a fee
  • Amenities include a terrace, an ATM, and a vending machine
  • Steps from Clifton Hill and 5 minutes by foot from Casino Niagara
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at The Falls A Family Lodge. For a fee, parking is available.

Smoking is allowed in designated areas at this Niagara Falls motel.

Virsa Fine Indian Cuisine - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 20.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Virsa Fine Indian Cuisine

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • No housekeeping
  • Tour/ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Falls Family Lodge
Niagara Family
The Falls A Family Lodge Motel
The Falls A Family Lodge Niagara Falls
The Falls A Family Lodge Motel Niagara Falls

The Falls A Family Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 40 out of 215 reviews" "
Rating 8 - Good. 51 out of 215 reviews" "
Rating 6 - Okay. 46 out of 215 reviews" "
Rating 4 - Poor. 38 out of 215 reviews" "
Rating 2 - Terrible. 40 out of 215 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dirty beyond imagine. Rude staff and owner
Dirty sheets
All head boards in the motel all looked scratch can cause bacteria
Washroom is small and dirty.
Badour crack can cause bacteria transfer
Stayed 3 nights in Aug 2024

2/10 Terrible

Razia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no parking as soon as we drove in. They had already sold their parking spots to other people who were just visiting the area. I would have thought that they would at least saved parking space for their guests who have prepaid to spend the night at their motel. They found the tightest space for parking for my car AND when I went to pay for parking the guy at the desk didn’t even know what to charge me. On Expedia, it says $10 for parking but when I got there he punched in $34 on the debit terminal. I told him what the Expedia listing says and then he called some other person from the restaurant that is connected to the motel, and they argued that it wasn’t $10 like it said it was and that it was actually $20. If they had any good customer service then they would have charged me the $10 like the Expedia listing stated and ESPECIALLY since they didn’t really have a proper parking spot for my car. This was my initial experience with them. Then we got into our hotel and it smelt like an old refrigerator. The lighting was dim, the sheets had hairs on if from who knows who. And when we went to go to sleep the outdoor lights were so bright that we couldn’t achieve total darkness in our room. That’s bad especially when you have 2 very small children accompanying you. The beds also only had 2 flat pillows each. Overall I rate this place just a 1 star because the location was the ONLY good thing about it as it was walking distance to everywhere.
Stayed 1 night in Sep 2024

10/10 Excellent

Pakorn

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Insect in room
Stayed 1 night in Aug 2024

4/10 Poor

Crystal

Travelled with family
Disliked: Property conditions & facilities
location was great but unfortunately that’s all that was good, no plug for bath tub, no hotel parking, bed was uncomfortable, misleading website, no pool onsite. And I feel I was over charged big time. On my hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
The place has only a few rooms directly to the outside the rest of them are in a dark hallway with old and smelly
Stayed 1 night in Aug 2024

4/10 Poor

Vanny

Disliked: Property conditions & facilities
Electricity is not enough for the family needs
Stayed 2 nights in Aug 2024

10/10 Excellent

HARSHADKUMAR

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the falls and shopping and food place
Stayed 1 night in Aug 2024

2/10 Terrible

Annie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infecte humide honteux de louer des chambres
Chambre infecte et sale. Humidité nous saute au visage en ouvrant la porte, nous n'avons pas dormi a cet hotel nous avons refuser et porter plainte. Meme pas pris le temps de prende des photos tellement odeur de la chambre etait insoutenable.
Stayed 1 night in Aug 2024

10/10 Excellent

Armoni

Stayed 1 night in Aug 2024

10/10 Excellent

Vishwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, one of the places where you stay and feel relaxed. Overall great! Near by Niagra horseshoe fall. Definitely safe hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Rachelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissappointed
The only thing that i appreciated about this hotel stay was that the bed was comfortable. Otherwise, this experience was scary and I wanted to run. Room was down a dark musky hallway and as you entered dissappointment was the best discriptive word. Walls were terribly painted and paneling had paint splotches on it where it should not be. Headboard was stained with greese marks and yellowed. Very small window overlooked an alley. The bathroom was so small that you could barely turn around. It felt and looked dirty. I would never recommend this place.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Just a place to sleep...
The good: A few minutes walking distance from Cliffton Hill! The beds were comfortable. The bathroom was fairly clean. The bad: Motel parking is extra $25 per day on weekends, contend with public parking across the street! Very small room, only basic electrical outlets for appliances, lacking extra outlets for charging electronic devices. Very noisey air conditioner. No hair dryer. Deal with front desk for toilet paper and towels.
Stayed 2 nights in Jul 2024

6/10 Okay

Faris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kiana

Travelled with group
Did the job for the weekend. Only one outlet had electricity.
Stayed 2 nights in Jul 2024

6/10 Okay

Yanira

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Harley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room I rented had basic function, the facilities are outdated but work properly. Great area, near Clifton Hill and walkable distance from the lake. Highly recommended if you only looking for a stopover place with not much demand but mostly enjoy the out door Niagara.
Stayed 1 night in Jul 2024

2/10 Terrible

Veronique

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden fees of a 100$ added on location. beware. Otherwise. its dirty, uncomfortable, noisy, the AC is not working, the Fridge was ot plugged and smelled bad. Tut its at 2m walk of the Cliff and 5m of the falls. So its what we were expecting!
Stayed 1 night in Jul 2024

2/10 Terrible

Ale

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
location. location. location. right off Clifton Hill, very walkable. no visible cockroaches? HOWEVER, so dumpy. the bathroom was dilapidated and disgusting, bad wifi. surface clean but duty fixtures, walls, doors etc. bedside lamp didn't work. the staff from the Indian restaurant and a guest and the nighttime desk staff kept coming and smoking in front of our door and only window. six times I had to ask them to move. the staff just does not care over they get your $$. our daughter is allergoc to cigarette smoke and got very ill. it was a long night.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Fernando

Stayed 1 night in Jul 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Zoeya

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Johnny, Manhattan

It was fine
Stayed 1 night in Jun 2024

8/10 Good

Surinder

Good
Stayed 1 night in Jun 2024

2/10 Terrible

Vivek

Stayed 2 nights in Jun 2024