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SureStay Plus Hotel by Best Western Niagara Falls East

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Niagara Falls East

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Property amenity
Reception
Free daily buffet breakfast
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
9100 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    2 min drive
  • Seneca Niagara Resort & Casino
    10 min drive
  • Aquarium of Niagara
    10 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    18 min walk

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus Hotel by Best Western Niagara Falls East

Hotel in Niagara Falls with free breakfast and a 24-hour business center
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
SureStay Plus Hotel by Best Western Niagara Falls East offers 69 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Niagara Falls East. During your stay, you'll be within walking distance of Fashion Outlets of Niagara Falls. Features include free WiFi in public areas and free self parking, plus a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, convenience store, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by car from Fallsview Casino and 9 minutes from Niagara Falls State Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Niagara Falls East. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Niagara Falls East was completed in June 2020.

This Niagara Falls hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Family friendly

  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Renovated entire property – June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free tea bags/instant coffee

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

6 Niagara Falls Ny
Motel 6 Niagara Falls Ny
A1 Motel
Motel 6 NIAGARA FALLS NY
Surestay Plus By Niagara Falls
SureStay Plus Hotel by Best Western Niagara Falls East Hotel

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 201 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 99 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very nice for a cheap property not in the best area but otherwise great
Stayed 1 night in Sep 2024

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. The hotel was dirty and unkept.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Diana O.

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Easy check-in. Nice breakfast. We will stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Disliked: Amenities
Stayed 1 night in Aug 2024

6/10 Okay

Rajagopala S.

Travelled with family and small children
Liked: Staff & service
Dining is limited. Need some chairs in lobby for customers to sit when needed.
Stayed 2 nights in Aug 2024

8/10 Good

Praveen

Travelled with family
Liked: Cleanliness, staff & service
The property was clean and well maintained. The staff was adequately helpful, though not proactive in offering suggestions and solutions. One major irritant was the absence of an electrical outlet on one side of the bed, so only one person could plug in their electrical devices overnight. The rooms were clean but on the smaller side. This is fine for a couple but certaintly not enough space if you have kids in your party. The price was on the higher side.
Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
TV didn't work. Sink leaked. Breakfadt area dirty. Staff not pleasant.
Stayed 3 nights in Aug 2024

4/10 Poor

Emmanuel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place it’s dirty The key for the room it was not working Looks like they don’t sweep their rooms
Stayed 2 nights in Aug 2024

2/10 Terrible

Juilee

Travelled with group
We forgot our jacket in the room and they denied
Stayed 1 night in Jun 2024

10/10 Excellent

Tara, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Mara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner of the property was genuinely nice and accommodating. Gave us suggestions on sightseeing. Breakfast was especially good and abundant. Slept like a baby on the pillows.
Stayed 3 nights in May 2024

4/10 Poor

anna, michigan city

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
website said it was a 12 minute walk to niagara falls. we had to drive because it was over 8 miles away. the room had 2 queen beds but could not walk into the room and put down over luggage. we could not walk between the beds. the door to the bathroom and the outside door keep hitting each other because the doors were too close.
Stayed 1 night in Aug 2024

6/10 Okay

Jay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property location is in nice spot. Needs friendly smile with some local tourist spot knowledge.
Stayed 2 nights in Aug 2024

2/10 Terrible

alyssa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusted with the lack of commitment to keeping their rooms clean and sanitary. Shower was not cleaned and had dirty hair and soap suds in it. When we told the hotel staff, we were given a new room. Which was even worse. When getting ready for bed, my family and I noticed women's hair under the comforter on both queen beds, in addition to stains and marks on the bed sheet. Would not recommend this hotel to anyone. Read reviews before booking!
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2024

6/10 Okay

Darien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lobby was hot. Check in was fast, gave my name and that was it. No driver's license or name verification for the reservation. Room was.decent. Good A/C
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Comfortable beds. Noisy pipes/shower. Average breakfast. Sounded like a herd of elephants was above us
Stayed 2 nights in Aug 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

8/10 Good

Farhan

Stayed 2 nights in Jul 2024

6/10 Okay

PANDIAN

Travelled with family
Liked: Room comfort
It was overall okay. The room service was not good as I had to wait for my towels and toiletries for more than an hour. Wish they had a dustbin at the entrance so we can dispose of my dog’s poop bag more easily. We had to carry it with ourselves because there are no dustbins around the entrance at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Zohaib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024