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SureStay Plus Hotel by Best Western Niagara Falls East

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Niagara Falls East

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Property amenity
Exterior
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
9100 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    ‪2 min drive‬
  • Niagara Falls State Park
    ‪9 min drive‬
  • Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪18 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus Hotel by Best Western Niagara Falls East

Hotel with free breakfast, near Fashion Outlets of Niagara Falls
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
SureStay Plus Hotel by Best Western Niagara Falls East offers 69 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Niagara Falls East. During your stay, you'll be within walking distance of Fashion Outlets of Niagara Falls. Features include free WiFi in public areas and free self parking, plus a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, convenience store, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Fashion Outlets of Niagara Falls and 9 minutes from Niagara Falls State Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Niagara Falls East. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Niagara Falls East was completed in June 2020.

This Niagara Falls hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

6 Niagara Falls Ny
Motel 6 Niagara Falls Ny
A1 Motel
Motel 6 NIAGARA FALLS NY
Surestay Plus By Niagara Falls
SureStay Plus Hotel by Best Western Niagara Falls East Hotel

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was perfect for what we needed. This is the second time we’ve stayed in Niagara to shop, usually we stay near Buffalo Airport. This was way more convenient crossing over at Lewiston from Canada than driving all the way down the Buffalo. The hotel was clean and the staff was friendly. I didn’t hear a single guest which was very nice. All the other hotels we’ve stayed at you can hear people walking or their TVs. The rooms are all updated. I liked that the floors were not carpet. The TV (looked like a firestick app) was perfect, we even brought our firestick so we could watch our shows without having to sign in on the tv and forget to sign out. The breakfast was ok but it was included so that’s fine. The waffles were good! We will definitely be back to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are nice and friendly. Breakfast is good. The room is very clean.
Stayed 1 night in Dec 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe. Breakfast could be better.
The hotel was in a safe location and clean. I was disappointed with the breakfast. The eggs were cold and kept getting topped off.
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was absolutely wonderful. Very friendly and made sure we had everything we needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always A Great Stay
When I visit the U.S. I always come to Sure Stay. Close to all the shopping outlets, very clean, quiet. Never any issues hence I come a few times a year for many years.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, super soft bed with a nice bed spread. From desk woman was very nice a great all around experience!!! Thank you!!!
Stayed 1 night in Nov 2024

10/10 Excellent

RAJESH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

2/10 Terrible

Jo-Anne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible stay! The floor in room was cracked and peeling, no privacy curtain on windows, the bathroom sink was falling apart and coming away from the wall. Hair on floor, bathroom fan very noisy, could hear every noise during the night. Bangs sounds from pipes in bathroom. We had to kill couple of cockroaches. Bed was made with only flat sheets laid on top of mattress. Our key would not unlock the door even after front desk had to help. Food: sausages were over cooked, scrambled eggs were bland and watery, orange juice was warm and watered down, coffee was burnt. Hard to soread butter when it’s still frozen. The only thing decent was the waffles. Most definitely would not recommend! Very uncomfortable. Spend the little extra money for a more well known hotel chain
Stayed 1 night in Nov 2024

8/10 Good

Jaweed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sandra Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Van, Kailua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, affordable, great free breakfast, very cool staff, nice place, thank you!!!
Stayed 4 nights in Nov 2024

8/10 Good

Trina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean place. Friendly, helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Thanathorn

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Abhay

Travelled with family, Travelled with group
Disliked: Staff & service, room comfort
Small room for four people. 3 bath towels only.
Stayed 1 night in Oct 2024

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sevice its good, breakfast food good, housekeeping service need more carefull, but good, the room are confort. Thanks for your service, I think back again.
Stayed 7 nights in Oct 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Wish bed was softer was good for the price
Stayed 2 nights in Oct 2024

10/10 Excellent

Steffi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and accommodated all our requests and change of plans due to an emergency. Highly recommend!
Stayed 1 night in Oct 2024

2/10 Terrible

Thien

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really dirty, I found hairs in the bath, they cleaned the mirrors like 5 yeas ago it was nasty, I found a yellow mark on my sheets, I will never stay here again
Stayed 3 nights in Oct 2024

4/10 Poor

Narges

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The room was tiny.
Stayed 1 night in Oct 2024

6/10 Okay

Wayne

Disliked: Cleanliness
Overpriced
It was overpriced for the accommodations. Cleanliness was subpar
Stayed 1 night in Oct 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good but should have been better
The room was clean but a little small with 2 queen beds. The internet service was slow and it would boot us out and make us log in again. The TV was nice but the way we had to select our channels was not good. During our second night the TV access kicked us out and the front desk had to reset the password. The breakfast was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

queenie may

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice 2 night stay. Very clean room Friendly staff. Nice breakfast. . Big parking lot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana Márcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Coulda’t sleep due to noise from guests after hours .Staff and service was great no complaints at all. Thanks again
Stayed 1 night in Oct 2024