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Quality Hotel & Suites At The Falls

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Hotel & Suites At The Falls

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Interior entrance
Exterior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Old Falls Street
    1 min walk
  • Conference Center Niagara Falls
    2 min walk
  • Seneca Niagara Resort & Casino
    3 min walk
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    14 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Wingate By Wyndham Niagara Falls

Pool
Breakfast included
Free WiFi
Restaurant
3.7 out of 5, Good, (2922)
The price is €103
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Wingate By Wyndham Niagara Falls

About this property

Quality Hotel & Suites At The Falls

Hotel with free breakfast, steps from Old Falls Street
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a spa tub, and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a spa tub are on site.
Our customers tell us they can't get enough of Quality Hotel & Suites At The Falls's great location. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Old Falls Street and Niagara Falls Culinary Institute
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 30.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 60 ft (USD 30.00 per night)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Legends Bar
  • Papa John's

Things to do

  • Billiards/pool table
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • 7 percent destination fee will be charged
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Nearby parking fee: USD 30.00 per night (60 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 302 out of 1167 reviews" "
Rating 8 - Good. 266 out of 1167 reviews" "
Rating 6 - Okay. 254 out of 1167 reviews" "
Rating 4 - Poor. 182 out of 1167 reviews" "
Rating 2 - Terrible. 163 out of 1167 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Sep 2024

2/10 Terrible

Roger

Disliked: Room comfort
Do not stay here
First, we were charged to park which we were not told and they charged us $30 a day to park. Then they charged us again for parking for days that we were not there. They also charged us for the room and we’re not helpful at all with trying to get this taken care of no one would talk to us. Customer service was very rude at the hotel. We saw several people staying in the hotel, being harassed by the workers for different things. We would never stay here again. We are still trying to get the money back That they charged us for nights that we weren’t even there The best part was, you couldn’t park in the parking lot even though you had to go to parking I’m disabled and thankfully had my wheelchair for someone else. This would not have been an easy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline R

Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Sep 2024

8/10 Good

ASHWIN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good location, walkable to Niagara falls
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable location.
Stayed 1 night in Sep 2024

2/10 Terrible

John

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were walking distance to the Falls. Room was clean and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

when booking the room for a two day stay, on Wednesday and Thursday there is no hot continental breakfast..only on Saturdays and Sundays. So no eggs and sausage.
Stayed 2 nights in Sep 2024

6/10 Okay

Angel

Stayed 1 night in Aug 2024

6/10 Okay

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only one complaint, the beds are definitely old and not comfortable.
Stayed 1 night in Aug 2024

8/10 Good

christine

Stayed 3 nights in Aug 2024

2/10 Terrible

Waleska

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is filthy, the walls need painting, carpets need shampooing, window ledges are molding and decaying, employees smoking weed on their lunch break, concierge sitting around reading a magazine without ever greeting nor offering any kind of assistance to anyone. I paid $370 dollars from Friday to Sunday to stay in one of the most ill-kept hotels in the area. It should be considered a broken down motel instead. Not to mention the tiny piss pool that looks absolutely NOTHING like the pictures. The entire hotel needs to be updated. I don’t recommend this place at all. YUCK!!!
Stayed 2 nights in Sep 2024

4/10 Poor

vivian

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
An easy walk to the Falls. Restaurant limited. Friendly staff. Our room was clean and comfortable. Not fancy, but did the job,
Stayed 1 night in Sep 2024

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They never clean the room they gave us shower towels it was all a mess never empty the trash
Stayed 1 night in Aug 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the falls
Stayed 1 night in Aug 2024

10/10 Excellent

Tasfia

Liked: Cleanliness, staff & service, property conditions & facilities
Liked staying in there
Stayed 3 nights in Aug 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
2.5
The accommodations were beautiful, the hotel it’s self was a bit run down. At breakfast it felt like we were being watched and we missed the waffles and fruit because it was in a restaurant and I didn’t want to wander where I didn’t belong. We got minimal sleep as the most comfortable part of the room was the chair which we took turns sleeping in. Due to that we decided to leave early and were told that was fine, but I was still billed for 2 nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice.
Stayed 1 night in Sep 2024

4/10 Poor

Jatin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sewer backup smell in the room & they gave us hard time to change the room. Grandkids got panicked.
Stayed 1 night in Aug 2024

8/10 Good

Lucie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I was overall pleased, but the duck tap in the tub ruined the experience for the price of the room. They could find a better fix if they keep charging this price.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Parking is two blocks away. Very old and hallways are stinky.
Stayed 1 night in Aug 2024