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Quality Hotel & Suites At The Falls

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Property amenity
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Old Falls Street
    ‪1 min walk‬
  • Conference Center Niagara Falls
    ‪2 min walk‬
  • Seneca Niagara Resort & Casino
    ‪3 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(113 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Wingate By Wyndham Niagara Falls

Pool
Breakfast included
Free WiFi
Restaurant
3.7 out of 5, Good, (2953)
The price is €122
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Wingate By Wyndham Niagara Falls

About this property

Quality Hotel & Suites At The Falls

Hotel with free breakfast, steps from Old Falls Street
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a spa tub, and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a spa tub are on site.
Our customers tell us they can't get enough of Quality Hotel & Suites At The Falls's great location. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Old Falls Street and Niagara Falls Culinary Institute
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 30.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 60 ft (USD 30.00 per night)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Legends Bar
  • Papa John's

Things to do

  • Billiards/pool table
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • 7 percent destination fee will be charged
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Nearby parking fee: USD 30.00 per night (60 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 303 out of 1166 reviews" "
Rating 8 - Good. 270 out of 1166 reviews" "
Rating 6 - Okay. 252 out of 1166 reviews" "
Rating 4 - Poor. 181 out of 1166 reviews" "
Rating 2 - Terrible. 160 out of 1166 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally, a good choice.
Perfect location. The beds didn't look too good.
Stayed 1 night in Oct 2024

8/10 Good

Julann

Travelled with partner
Liked: Staff & service
They need to fix room 228. It's for handicap and door gets stuck open. Also no tub. They did change us to better room but still no tub. Overall a nice place for the price
Stayed 3 nights in Oct 2024

6/10 Okay

Edwin

Travelled with family
Liked: Staff & service
Comfortable beds, but Continental breakfast was not good, mostly toast and bagels, the highlight was the Waffle but really limited.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2024

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware Bed this place has Bugs
This place was run down not very clean worst of all my wife was bit by bed bugs! and the worst of it was the girl at the desk said "I'm not surprised''
Stayed 2 nights in Oct 2024

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk never recognized us to check in.
Stayed 2 nights in Oct 2024

4/10 Poor

Javi

Disliked: Cleanliness, staff & service, property conditions & facilities
Need more service cleaning at the rooms
Stayed 2 nights in Oct 2024

6/10 Okay

Jorge

Stayed 1 night in Sep 2024

4/10 Poor

Sonali

Stayed 1 night in Sep 2024

2/10 Terrible

Jamal

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room door was very hard to open and took a long time to close when I asked for a different room I was refuse
Stayed 2 nights in Oct 2024

4/10 Poor

Alicia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

VAZGEN

Liked: Cleanliness
It was very convenient to walk around.
Stayed 3 nights in Oct 2024

10/10 Excellent

Priyank

Stayed 2 nights in Sep 2024

4/10 Poor

Lucas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I wouldnt stay again unless assured prior to booking. Had to pay to park, pool was closed (we booked for the hot tub, could have had a cheaper stay locally if we did not book with a hotel with hot tub.) We had a brown stain on one of our pillows and the room was clean and kept but damaged everywhere, the bathroom seemed old and maintenance was not done very nicely when repairs were made, fitments not lining up, poor workmanship. We had a sticky residue on the binder for information in the room, food particles in the microwave. Disappointed
Stayed 2 nights in Oct 2024

10/10 Excellent

Milind

Stayed 1 night in Sep 2024

6/10 Okay

Yamilett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagara Falls stay
Hotel was nice. Clean and staff friendly Only thing I wasn’t happy was that pool was out of service
Stayed 2 nights in Sep 2024

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagra Falls and downtown
Walkable to the falls and downtown
Stayed 1 night in Jul 2024

6/10 Okay

Ibadul

They charged for car parking
Stayed 1 night in Oct 2024

4/10 Poor

Saskia

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Siehe oben
Stayed 2 nights in Sep 2024

10/10 Excellent

Maksym

Stayed 1 night in Sep 2024

2/10 Terrible

Edmarie

Stayed 2 nights in Sep 2024

8/10 Good

Jolie

Unfortunately, the pool was closed for repair when we went. And the hair dryer didn’t work. Other than that it was good.
Stayed 3 nights in Sep 2024

6/10 Okay

Bertha

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness
I like the fact that the staff was very nice and helpful always ready to help. What I didn’t like was that some rooms weren’t clean thoroughly
Stayed 1 night in Sep 2024

10/10 Excellent

Téofilo

Stayed 1 night in Sep 2024