Milan Garden Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Milan Garden Inn

Reception
Romantic Room, 1 Queen Bed, Jetted Tub
Property entrance
Front of property
Combined shower/bathtub, hair dryer, towels

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
13055 Lundy's Lane, Thorold, ON, L2E 6S4
  • Waves Indoor Waterpark
    4 min drive
  • Canada One Factory Outlets
    6 min drive
  • Welland Canal Lock 7
    7 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    44 min drive

Room options

Family Room, Three Double Beds

  • Sleeps 6
  • 3 Double Beds

Romantic Room, 1 Queen Bed, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Milan Garden Inn

Family-friendly motel in Thorold with free parking
Along with a 24-hour front desk, this smoke-free motel has a computer station and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden, and barbecue grills are onsite.
Milan Garden Inn offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Thorold motel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the motel include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Milan Garden Inn, you'll be close to Fallsview Casino. You'll find features like free WiFi in public areas and free self parking, plus a waterslide.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Splash around at the waterslide
  • Amenities include a computer, a multilingual staff, and TV in a common area
  • Onsite recreation includes a playground
  • 10 minutes by car from Fallsview Casino and 10 minutes from Clifton Hill
Milan Garden Inn offers its guests barbecue grills, multilingual staff, and a garden. A computer station is on site and WiFi is free in public spaces. The family-friendly Milan Garden Inn also features a picnic area, express check-in, and express check-out. Free self parking is available.

This Thorold motel is smoke free.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Things to do

  • Playground

Family friendly

  • Microwave
  • Playground
  • Fridge
  • Water slide

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 11 to September 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Milan Garden
Milan Garden Inn
Milan Garden Inn Niagara Falls
Milan Garden Niagara Falls
Milan Garden Inn Thorold
Milan Garden Thorold
Milan Garden Inn Motel
Milan Garden Inn Thorold
Milan Garden Inn Motel Thorold

Milan Garden Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 75 out of 447 reviews" "
Rating 8 - Good. 139 out of 447 reviews" "
Rating 6 - Okay. 116 out of 447 reviews" "
Rating 4 - Poor. 61 out of 447 reviews" "
Rating 2 - Terrible. 56 out of 447 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I expected. Simple, affordable, clean accommodations.
Stayed 1 night in Aug 2024

8/10 Good

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are wonderful
Stayed 2 nights in Aug 2024

8/10 Good

genevie

Liked: Cleanliness, staff & service
Good place and the staff is good
Stayed 1 night in Aug 2024

4/10 Poor

navdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good,toilet and washroom is not in good conditions, flies in the room ( 6 to 7 ) Smell in the room is horrible, fridge need to be replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

naguib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool view
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Stayed 3 nights in Jul 2024

6/10 Okay

Douglas

Needs a bedside lamp..and some TV channels would be nice.
Stayed 1 night in Jul 2024

8/10 Good

Rizwan

Liked: Cleanliness, staff & service
Good value for money.
Stayed 1 night in Jul 2024

2/10 Terrible

Jess, Burnaby

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty amd bugs on the bed
Stayed 1 night in Jul 2024

4/10 Poor

Calvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Antoinette

Travelled with family
Disliked: Amenities
This is an older property. I have no problem with that. The room was fairly clean, except the bed sheets did have a couple stray hairs and debris, so they did not appear to be clean. No evidence of bedbugs though. We made the most of it and slept on top and not in between the sheets. Our room had a refrigerator that didn’t work. There is no ice machine or coffee. Available. I don’t need a fancy breakfast or a pool (they have a pool with no water and a playground that looks about 40 years old) to be happy. But I generally do appreciate ice and coffee. The mosquitoes in the area are terrible. It’s hard not to get them in your room when you go in the room at night. Minimize it by shutting the door fast! Our room had some flies. Maybe they came in with the mosquitos, but I don’t know. They were a little annoying. It’s not all bad. The property is very quiet. The beds were actually very comfortable. We both slept well. There are some extended stay guests we met who were really nice. The man who checked us in was very polite. The bathroom was incredibly clean and the shower had great water pressure. Still, I probably would not return.
Stayed 2 nights in Jul 2024

4/10 Poor

Patrick

Travelled with partner
Disliked: Cleanliness, amenities
This is definitely a budget motel. It was clean. The bathroom is quite basic. The AC was noisy and prevented a good nights sleep. The pool was been left to decommission. We were told the jacuzzi tub didn't work but still disappointing. Too much money for a very basic room.
Stayed 1 night in Jul 2024

4/10 Poor

susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Cherian

Stayed 1 night in Jun 2024

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

8/10 Good

Mable

Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good option for a budget stay around NF. A little farther out than some places.
Stayed 1 night in Jun 2024

6/10 Okay

Colin

Travelled with family
Liked: Staff & service
While fairly nicely kept up the accommodations are very dated and in need of repair - particularly in the bathroom around the sink. But that being said I feel the proprietors have done their best in attempt to keep the price down in an accessible area. The television needs replaced as it has a line down the screen also the fridge freezes everything It could also do with bed side lights. But honestly we were pleased and will definitely use these accommodations again
Stayed 3 nights in May 2024

6/10 Okay

Mary Margaret

Travelled with partner
The property is simple bare bones, but is priced accordingly. Be sure to get a smoke free room, as it appears some rooms are not. It seems that ours was scented to mask the smoke odour, but the masking was as bad as the smoke odour.
Stayed 1 night in May 2024

10/10 Excellent

Donabella

Stayed 1 night in Apr 2024

2/10 Terrible

asna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service. There were too many mosquitoes who welcomed me when I enter the room. There were bed bug marks found on The side of the bed which seems dirty place. Also, the pillows had some hairs which seemed like they never change it. The manager working there don't know how to talk professionally. He literally became abusive when I complaint about mosquitoes & bed bugs. I decided to leave in the morning because the listing was not described as in the pictures as well as customer service. I was offered a ROOM SPRAY to Prevent mosquitoes which I denied because living with my Infant. I had to go through Expedia agents to get my refund, but they couldnt help me saying owner has no refund policy which is ridiculous! They Are making free money beware of those scammers! They have NO REFUND policy because they know that customer would ask for refund after seeing their place. Also, the room pictures are totally different than posted in the ads of Milan Garden Inns. They were supposed to refund me, but I assumed that I gave my money to charity

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Milan Garden. The staff is friendly and helpful. It is quiet and clean and close to restaurants. Thanks
Stayed 2 nights in Sep 2023

8/10 Good

Tony

Disliked: Amenities
It was good for a last minute choice
Stayed 1 night in Sep 2023