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Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Restaurant
Exterior
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2761 Long Road, Grand Island, NY, 14072
  • Fashion Outlets of Niagara Falls
    ‪7 min drive‬
  • Niagara Falls State Park
    ‪9 min drive‬
  • Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Transfer Shower (Communications)

Standard Room, 2 Queen Beds, Transfer Shower (Communications) | Bathroom

Standard Room, 2 Queen Beds, Transfer Shower (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony (Balcony)

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | Bathroom

Suite, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Wingate By Wyndham Niagara Falls

Pool
Breakfast included
Free WiFi
Restaurant
3.7 out of 5, Good, (2953)
The price is €122
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Wingate By Wyndham Niagara Falls

About this property

Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel

Hotel in Grand Island with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel offers 105 air-conditioned accommodations with safes and hair dryers. 24-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Niagara River. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by car from Fallsview Casino and 9 minutes from Niagara Falls State Park
Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this Grand Island hotel.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 10
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 5
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls, An Ihg
Holiday Inn Express Grand Island Niagara Falls

Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1020 reviews" "
Rating 8 - Good. 233 out of 1020 reviews" "
Rating 6 - Okay. 81 out of 1020 reviews" "
Rating 4 - Poor. 41 out of 1020 reviews" "
Rating 2 - Terrible. 43 out of 1020 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

RAHUL

Disliked: Staff & service
Not happy with services
Stayed 1 night in Oct 2024

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First...we had a lovely time in Buffalo. Nearly everyone we encountered was friendly and helpful to out-of-towners like us. The room was very nice and quiet. Unfortunately, we did inadvertently leave some clothing when packing up to continue our journey. We realized this when we were about 3 hours down the road (on an 8 hr drive) and called the hotel immediately. Long story short, it was quite frustrating to finally get our left belongings on the way to us. (11 days after we left the hotel, the clothing is finally being sent). Communication(s) seem to be the biggest issue. The staff was pleasant, but difficult to understand (could barely understand or hear the person(s) on the phone). They were experiencing trouble with their computer system which took nearly 4 days to correct. (I would think this would be a bad thing for a hotel to experience Wi-Fi/computer issues for even a fraction of that time) We had already completed our vacation travels before actually being able to have our belongings sent. (it will take another 7-10 days for delivery) Tips for this hotel... Staff members who answer phones and/or communicate with travelers, should at 'minimum', be able to speak "English" fluently and "speak up". Most of the woes were attributed to poor communication skills.
Stayed 1 night in Oct 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Clean and comfortable. The area was nice too!
Stayed 3 nights in Sep 2024

8/10 Good

David

Travelled with family
Liked: Amenities
Breakfast options and food quality were much better than in stays past. Seemed to be some improvements. Still would like to get the room serviced daily, but was good on the days it was provided.
Stayed 6 nights in Oct 2024

8/10 Good

Juniol

Stayed 1 night in Sep 2024

10/10 Excellent

L.E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and central to everything! It’s walking distance to Buckhorn State Park, however, without sidewalks, it’s a minute or two drive from the hotel. Like most Holiday Inn Hotels, this location was clean and quiet. Staff were friendly and attentive. Housekeeping did a great job refreshing our room daily. We stayed here for a week. The continental breakfast is always a hit! Overall, I would stay here again. My only recommendations would be: 1) make sure that the outlets next to the beds works! While there are usb outlets to recharge cell phones, they are mostly for the older iPhones so I had to plug my phone in the outlet at the desk and away from the nightstand. 2. While the bathroom was clean, the bases of the shower is starting to show some signs of age, like rust. It could use some refreshing 3. While it’s no fault of the hotel’s, you have to pay toll to get from one area to another. Just remember the hotel like most places in New York is located on an island, hence your toll money keeps the bridges safe as you travel across the various islands. Overall, I would stay again with ZERO hesitation.
Stayed 6 nights in Oct 2024

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at IHG
WE rated the experience excellent but found the room and lighting very dark. Could have another lamp or light somewhere in the room to make it better.
Stayed 1 night in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with group
All was good
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Sridharan, Chandler

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
About 10 mins from the Niagara falls park.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shasta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Within 15 minutes to American side of the falls but not in the craziness of it. Easy to get to.
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasantly surprised how nice this hotel is, and I’m picky! Thank you!
Stayed 1 night in Oct 2024

6/10 Okay

Ruth

Property was nice and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Tamas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the rooftop bar service
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina, Huntsville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first accessible hotel we’ve been to that had a shower chair included which was incredibly helpful. Great amount of bars to hold with rubber backed grips and walk in Shower without any lip/ledge which was important for my friend who can’t lift her leg. This gave her full independence.
Stayed 1 night in Oct 2024

10/10 Excellent

KC

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and room were exceptional. Absolutely recommend this location.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very clean with a large tv, desk, armoire and comfortable bed. Dining was overpriced with mediocre food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2024

10/10 Excellent

Zbigniew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay and staff was very friendly. Just missed a mark on cleanliness. It needed some extra love but otherwise great hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagara Falls Visit
We enjoyed the location as it was away from the hustle of the city, but close by to everything. The roof top patio was very nice along with the food and drinks. The buffet breakfast gave us a great start each morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024