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Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Island - Niagara Falls by IHG

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Rooftop terrace
Lobby
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2761 Long Road, Grand Island, NY, 14072
  • Fashion Outlets of Niagara Falls
    ‪7 min drive‬
  • Niagara Falls State Park
    ‪9 min drive‬
  • Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Transfer Shower (Communications)

Standard Room, 2 Queen Beds, Transfer Shower (Communications) | Bathroom

Standard Room, 2 Queen Beds, Transfer Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | Bathroom

Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wingate By Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (3021)
The price is €73
for 1 room
includes taxes & fees
28 Apr - 29 Apr
Wingate By Wyndham Niagara Falls

About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Hotel in Grand Island with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with safes and hair dryers. 24-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express Grand Island - Niagara Falls by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Niagara River. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • 10 minutes by car from Seneca Niagara Resort & Casino and 13 minutes from Fallsview Indoor Waterpark
Holiday Inn Express Grand Island - Niagara Falls by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Island - Niagara Falls by IHG. Self parking is free.

Smoking is allowed in designated areas at this Grand Island hotel.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 684 out of 1109 reviews
Rating 8 - Good. 250 out of 1109 reviews
Rating 6 - Okay. 87 out of 1109 reviews
Rating 4 - Poor. 42 out of 1109 reviews
Rating 2 - Terrible. 46 out of 1109 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tazeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Close to falls and the major malls. Clean place and friendly staff. I would recommen staying at this location.
Stayed 2 nights in Jan 2025

6/10 Okay

Alicia A

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No Help
The night staff was terrible give no help on finding service outside the hotel and the sheet was dirty with blood
Stayed 4 nights in Dec 2024

10/10 Excellent

Marielos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER NICE STAFF, SUPER CLEAN
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was fine. Service terrible. Asked for receipt on checkout. WOuldn't provide one. Said Expedia would email it. 1 1/2 days later, no receipt from anybody.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sathyapriya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

H.

Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Ethel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it . Super nice wish they had room service and water in the rooms. They could use vending machines on the floors And this one specific lady was super snotty service breakfast. But overall great staff was great
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Room was clean as was the whole property! Will definitely come back. Just a short drive to the falls and shopping!
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in process
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it here, great service, good breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Suzette

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Maher

Travelled with family and small children
Liked: Amenities
Overall provides a reasonable stay
Stayed 1 night in Dec 2024

10/10 Excellent

Tuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly. Breakfast is great. Quiet place but not very far from the falls
Stayed 1 night in Oct 2024

8/10 Good

Anzhelika

Stayed 3 nights in Dec 2024

2/10 Terrible

Bhavneet Singh

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not cleaned on second day. And when I mentioned this during checkout, the staff showed me an attitude that housekeeping missed it and did not even apologize. Really poor experience overall and would not even consider it again.
Stayed 2 nights in Dec 2024

10/10 Excellent

MIRIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Food & Drinks in the Rooftop Lounge was awesome. Great that we could stay at the hotel for dinner. Front Desk staff was wonderful - friendly, helpful and professional. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Chisimdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Staff was friendly as well
Stayed 1 night in Dec 2024

10/10 Excellent

mike

Stayed 2 nights in Dec 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Excellent location, super clean, modern, safe, comfortable and excellent service!
Stayed 1 night in Dec 2024

6/10 Okay

Feng

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff doesn’t really talk much. Never told us room service is every other day. Never apologized when they did our room keys wrong and caused us a lot of trouble. Feels like someone just doing their job with minimal effort possible instead of people in the hospitality business.
Stayed 2 nights in Dec 2024