Harbour House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Harbour House

Restaurant
Superior Room
Theatre show
Winery
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Simcoe Park
    5 min walk
  • Royal Queens Park
    6 min walk
  • St. Vincent De Paul Church
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    58 min drive

Room options

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Harbour House

Hotel with free breakfast, a quick walk to Shaw Festival Theatre
This smoke-free hotel features a business center, a meeting room, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a lobby fireplace. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Digital television is provided. Bathrooms include designer toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Harbour House gets high marks from our customers. During your stay, you're just a quick walk from Niagara River Gorge. Enjoy features like free WiFi in public areas and free self parking, plus a business center.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 5-minute walk from Simcoe Park and 7 minutes by foot from Shaw Festival Theatre
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Harbour House also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 4-star Niagara-on-the-Lake hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM

Things to do

  • Bike rentals

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Fireplace in reception
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch TV
  • Digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Fireplace
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1002 reviews" "
Rating 8 - Good. 188 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quaint place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful and very helpful. Having the shuttle service was so convenient and made going out for dinner very easy. Nice to have coffee available in the lobby in the morning and having breakfast included is great. The lobby is a bit tired but comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dissappointed on breakfast starting at 8:00 a.m. We had to leave before 8:00 both mornings so very disappointing. Also, 4:00- 5:00 wine tasting, same wine both days and when you don't like Chardonnay but want white, you were out of luck both days.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Char

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Nice rooms, comfortable beds. You are warmly welcomed and the breakfasts have great variety and friendly helpful people working there. Shuttles are offered and the drivers are very helpful and kind. Everyone is helpful providing information for resources in the area. Would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet at night.
Stayed 2 nights in Aug 2024

6/10 Okay

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is conveniently located to the lakeshore and all NOTL has to offer. This property has seen better days. Interior decor and furnishings are tired, worn and needs updating. Front of house staff could use a refresher on customer service. Housekeeping staff were very nice and helpful. The shower leaked all over the bathroom floor and had mold, TV was like 15years old and not Smart TV so no streaming options. WIFI is extremely slow. Breakfast was mediocre at best. We ended up only eating breakfast on morning during our 3 day stay and opted for the Stagecoach restaurant instead. (Which was delicious and very welcoming) There are way better boutique options in NOTL area, that we would choose on our next trip. Choose wisely!
Stayed 3 nights in Aug 2024

6/10 Okay

Audrey

Liked: Cleanliness, staff & service
Friendly staff in a dated hotel
Helpful and friendly staff and a lovely clean room. We felt that the hotel was very dated and in need of a major upgrade. Because of this we didn’t feel that it offered good value for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff were amazing. Shuttle was very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anny

Stayed 2 nights in Aug 2024

10/10 Excellent

Ingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close the river and lake. Easy to walk into town for shopping and dining.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marian, Eatonton

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quaint inn. Wonderful location!
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I brought my dog. The hotel provided a dog bed, dishes and treats for him This town is so walkable and the hotel was close to the town center The breakfast was good and the coffee was in the lobby by 530 am!!! This was so nice I will definitely return to this hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fabulous family trip! The staff was incredible!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Niagara on the Lake Hotel
Great hotel on water near the Shaw Festival. Great breakfast and free Parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfasts and service Wine and cheese and a chance to meet other guests. Friendly staff
Stayed 2 nights in Aug 2024

6/10 Okay

Jen

Stayed 1 night in Aug 2024

10/10 Excellent

Marygrace

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIe, quaint boutique hotel in convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Angele

Couple’s 2 day Vacation - first time in NOTL Hotel
The front desk, kitchen staff and shuttle driver were amazing and so forthcoming with providing helpful information to us about the hotel and surrounding areas to check out. Special thank you to Antoinette and Alison!!
Stayed 2 nights in Aug 2024