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Falls Hotel and Inn

3.0 star property

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Photo gallery for Falls Hotel and Inn

Lobby
View from property
TV
Desk, iron/ironing board, WiFi, alarm clocks
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Gym
  • Parking available
  • Pool
  • Hot tub
  • Housekeeping
  • Air conditioning

Explore the area

Map
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
  • Clifton Hill
    ‪2 min walk‬
  • Casino Niagara
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪6 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

Similar properties

Indoor pool, seasonal outdoor pool, pool loungers

Howard Johnson Plaza by Wyndham by the Falls Niagara Falls

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (4371)
The price is €64
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Howard Johnson Plaza by Wyndham by the Falls Niagara Falls

About this property

Falls Hotel and Inn

Hotel with a fitness center, steps from Clifton Hill
An indoor pool, a fitness center, and a sauna are available at this hotel. Additionally, a hot tub, self parking, and a microwave in a common area are onsite.
Falls Hotel and Inn offers 138 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Satellite television is provided. Bathrooms include showers. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

During your stay at Falls Hotel and Inn, you're just a quick walk from Clifton Hill. You'll find features like an indoor pool, a gym, and a hot tub.
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and a sauna
  • Steps from Clifton Hill and Casino Niagara
As a guest of Falls Hotel and Inn, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. The business-friendly Falls Hotel and Inn also features multilingual staff, a fireplace in the lobby, and express check-out. Parking is available for a fee.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool

Conveniences

  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee

Check-out

Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clifton Hill Casino
Clifton Hill Days Inn
Days Inn Casino
Days Inn Clifton
Days Inn Clifton Hill
Days Inn Wyndham Clifton Casino
Days Inn Clifton Hill Casino Hotel
Days Inn Clifton Hill Casino Hotel Niagara Falls
Days Inn Clifton Hill Casino Niagara Falls
Days Inn Clifton Hill Hotel Niagara Falls
Days Wyndham Clifton Casino
Falls Hotel and Inn Hotel
Falls Hotel and Inn Niagara Falls
Falls Hotel and Inn Hotel Niagara Falls
Days Inn by Wyndham Niagara Falls Clifton Casino

Falls Hotel and Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 120 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 251 out of 1001 reviews
Rating 4 - Poor. 179 out of 1001 reviews
Rating 2 - Terrible. 166 out of 1001 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

katelin, bethany ont

Liked: Cleanliness, staff & service, property conditions & facilities
great location, close to downtown but not too close that theres a bunch of noise. room was great, wish there was a mini fridge in the room
Stayed 2 nights in Sep 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem we had was the maid coming in early in the morning, walking right into our room!! This happened not once but twice as we were trying to sleep. She didn’t even knock at all!!!! Then a third time the maid came again. This time she at least knocked and I said we didn’t need anything. Other the. That we had a great stay.
Stayed 2 nights in Sep 2018

6/10 Okay

Joseph

Liked: Staff & service, room comfort
Hidden charges.
This hotel was in the process of changing names during our stay. The sign outside the place wasn't what we were looking for so we drove by. Not a big deal. As I said hidden charges. $12 + tax a night for parking. It's worth it when you see the other prices places charge but would of been nice to know. No breakfast included $8 a per person plus tax per morning. Not the best breakfast but not the worst. Fixed menu only two options. No refrigerator in room, which is partly my fault for not being aware, but they do not offer a movable one, so we had to upgrade out room $20 more per night. Great location for walking all around downtown. My fiancee had left one of her bags in the lobby. Luckily enough someone had returned it and no items were taken. We are very grateful for that. They took a photocopy and a ink copy of my credit card, for deposit reasons, understandable. This credit card I used was designated for our whole trip. I used it many times all using the chip and no way for someone to steal the information. Except the hotel. We stayed Saturday through Monday. And I wake up Tuesday morning to a fraudulent charge notification for $14 with Amazon. They are the only ones who had my information copied down as I said. This highly inconvenienced my trip in which I had to cancel that card now. I am not blaming them directly but as I said they are the only ones to have a copy, everything else has been chip and card never has left my sight.
Stayed 2 nights in Sep 2018

4/10 Poor

Paul, Guelph

Disliked: Cleanliness, property conditions & facilities
Golf Tournament
Stayed 2 nights in Sep 2018

4/10 Poor

Steve

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Less than impressed
The shower made a high pitch noise like a whistling tea kettle that even woke up the people in the next room. The chair at the desk had a leg so loose it could not be used until I tightened it. The remote for the TV only had one battery so it was unusable.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was something I liked,closed to every thing.
Stayed 2 nights in Sep 2018

6/10 Okay

Donna, Bridgenorth

It was average nothing special but just what we needed and convienient.
Stayed 2 nights in Sep 2018

8/10 Good

Melanie, Ontario

Liked: Staff & service, property conditions & facilities
The location is excellent and the staff were very friendly and helpful. The room was lacking a fridge but they did have a functioning ice machine so we were able to make do. The room was clean enough but the bathroom needed some work and some of the furniture had seen better days. Wifi did not work at the far end of the courtyard, but to be fair, I didn't bring it to their attention. All in all it was a pleasant stay, would stay again.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we stayed in was non smoking, however as soon as you opened the door it smelled like an ashtray inside. I assume these rooms were previously allowed to have people smoking?
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible condition terrible environment. Will spend more to get better place.
Stayed 1 night in Sep 2018

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terriable, I’d rather sleep on the couch of a strip club then sleep here.
Stayed 1 night in Sep 2018

6/10 Okay

Carol, Hamilton on

Liked: Cleanliness, staff & service
Walking distance to attractions and restaurants from our hotel.
Stayed 2 nights in Sep 2018

4/10 Poor

Mary Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor
Mold on the bathroom ceiling, Shocks from some of the electrical outlets, carpet not very clean, could not sit outside your room, no sports channels
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

The front desk staff at the Days Inn was great they were very friendly and accommodating. The room was a nice size and was clean.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful our first day there. We had dinner downstairs at Applebees which was great... Then the next day we went down to have breakfast and there was no one in the dining area... no one.. we waited for 10 minutes and the only staff we saw came in with another person and sat down to talk.... no one.. we stayed 5 more minutes.. no staff... To me this affected my stay. The Hotel staff was great. I would stay there again.
Stayed 1 night in Aug 2018

4/10 Poor

Catharine, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grounds not maintained, room not cleaned at all on Saturday
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2018

8/10 Good

ZIAD, Toronto ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is perfect location close to all entertainment activities and to the waterfall. breakfast IS not included , u have to order it for 7.99 $. the dinner an is not in the hotel but it is very close restaurant. the staff was nice and they are ready to help. the parking should u pay 12 $ for whole day. there is tow kinds of rooms, one in high building, the others at tow stories building behind the high one, usual u will be at is if u have promotional discount price. if u want room in the high building u have to pay extra 80 $ for that. the IC in rooms is not splint SPLIT IC kind. so u can hear noisy IC. I think it is good choice for sleeping ,but the price is high for TWO stars hotel. u will get receipts by Email in next days. Thanks. Enjoy.
Stayed 1 night in Sep 2018

6/10 Okay

Greg, London Ontario

Liked: Cleanliness, staff & service
Great location, friendly staff, poor air air conditioning unit made for an uncomfortable night
Stayed 1 night in Sep 2018

8/10 Good

Tyler, Innisfil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's right on the main strip and walking distance from practically everything
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Make sure you know which and where your room is
We booked the room from Courtyard area and it looks like a motel. Great for visitors who don't care for cleaness, just to sleep cheaper price. I have a baby girl so not clean enough. The carpets are dirty. The services was great, location was amazing. Next time I will make sure I book the room 201 to 205 from main hotel with a balcony.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff was very friendly and it was in a good location. Our room was located in an area that is not easily accessible for those with lesser mobility. The room is also very warn down with huge stains on the carpet, peeling wallpaper and bathtub etc.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018