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Empress Inn and Suites by The Falls

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Reception
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Self-parking (surcharge) 10.00 per day
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Queen Victoria Park
    5 min walk
  • Greg Frewin Theatre
    5 min walk
  • Skylon Tower
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Fallsview

Pool
Free WiFi
Restaurant
Air conditioning
3.3 out of 5, (1955)
Days Inn by Wyndham Fallsview

About this property

Empress Inn and Suites by The Falls

Victorian hotel with a 24-hour front desk connected to the convention center in Niagara Falls
Along with a restaurant, this hotel has a bar/lounge and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video-game consoles. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall value at Empress Inn and Suites by The Falls. During your stay, you'll be connected to the convention center, and just a quick walk from Fallsview Casino. Free WiFi in public areas, a free manager's reception, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes helicopter/airplane tours
  • Guests speak favorably about the location and the clean accommodations
  • Within a 10-minute walk of Fallsview Casino and Skylon Tower
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Empress Inn and Suites by The Falls. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Victorian Niagara Falls hotel.

The hotel hosts a free manager's reception on select days.
Empress Inn and Suites by The Falls has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 10.00 per day; includes in/out privileges)
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Free manager's reception
  • Room service available

Things to do

  • Helicopter/aeroplane tours

Family friendly

  • Babysitting services
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms
  • Supervised childcare
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels
  • MP3 dock
  • Premium channels
  • Video game console

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

5.8
Rating 10 - Excellent. 142 out of 1053 reviews" "
Rating 8 - Good. 250 out of 1053 reviews" "
Rating 6 - Okay. 244 out of 1053 reviews" "
Rating 4 - Poor. 172 out of 1053 reviews" "
Rating 2 - Terrible. 245 out of 1053 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Anne Marie

Disliked: Property conditions & facilities
About what you'd expect for a bargain motel room. It was clean enough, but the shower fixtures need repair or replacement and there was a shortage of electrical outlets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Biji

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

4/10 Poor

Ebrahim

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Mohan

Na
Stayed 1 night in Aug 2024

4/10 Poor

Myra

Disliked: Cleanliness, staff & service, property conditions & facilities
There is a bed bug at room 218...i did not sleep well coz they're biting me on my sleeveless pajama..my 2friends were lucky to wear their longsleeves pair..
Stayed 1 night in Aug 2024

10/10 Excellent

John, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Seng

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service
Stayed 1 night in Aug 2024

4/10 Poor

Martha Luz

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Esta cerca de la parte central.
Stayed 1 night in Aug 2024

4/10 Poor

Myles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarabjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Clarence

Travelled with family
Liked: Staff & service
Decent room for family
Linen was clean and room was tidy, we stayed for 2 nights
Stayed 2 nights in Jul 2024

8/10 Good

Farhad

Travelled with family
Disliked: Property conditions & facilities
Convenient place near the central attractions, staff were friendly. Shower tap switch for hot water was broken but somehow usable, they never clean the air-condition filters (same experience last year) so little hard to get fresh air from them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ketan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property charge for parking a vehicle. That something not mentioned before booking.
Stayed 1 night in Aug 2024

6/10 Okay

Samir

Travelled with family
Stayed 2 nights in Aug 2024

4/10 Poor

Thao

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Saima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Hiram

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ng
Stayed 1 night in Aug 2024

2/10 Terrible

azin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty , hair fund on sheets , shower faucet wasn’t working , garbage all over the room , very very disappointed. I am solo bag packer traveler , I have been stay in so many hostels , 2 star motels and airbnb in my life , I am not luxury person at all , but this was terrible experience and if even they offer you some money to stay there , I would suggest to voice it .
Stayed 2 nights in Aug 2024

4/10 Poor

Luis Alfredo, MONTREAL

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What's wrong with the city?
shame to stay in a world famous tourist area.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service
Brilliant staff
Stayed 1 night in Aug 2024

8/10 Good

Scott

Ok for the price.
Stayed 1 night in Aug 2024

8/10 Good

SILVINO

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

6/10 Okay

Jean-Paul

Liked: Staff & service
Stayed 2 nights in Aug 2024