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Family Room, Multiple Beds

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall value at Empress Inn and Suites by The Falls. During your stay, you'll be connected to the convention centre and just a quick walk from Fallsview Casino. Free WiFi in public areas, a free manager's reception and a restaurant are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes helicopter/aeroplane tours
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 10-minute walk of Fallsview Casino and Skylon Tower
  • Airport shuttle service available for a fee

About the Empress Inn and Suites by The Falls

Location 5951 Clark Avenue, Niagara Falls, ON L2G 3W3

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Empress Inn and Suites by The Falls. An airport shuttle (available on request) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this Victorian Niagara Falls hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 buildings
  • Manager's reception (free)
  • Supervised kid's activities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video game consoles. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and designer toiletries. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Washer and dryer
  • Private balcony
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Fridge
  • Microwave
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

The hotel hosts a free manager's reception on selected days.

Empress Inn and Suites by The Falls has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Empress Falls
  • Empress Inn
  • Empress Inn Falls
  • Empress Inn Elevate Rooms Niagara Falls
  • Empress Inn Elevate Rooms
  • Empress Elevate Rooms Niagara Falls
  • Empress Elevate Rooms
  • Empress Inn Suites by the Falls
  • Empress Suites By The Falls
  • Empress Inn Suites by Elevate Rooms
  • Empress Inn and Suites by The Falls Hotel
  • Empress Inn and Suites by The Falls Niagara Falls
  • Empress Inn and Suites by The Falls Hotel Niagara Falls

You should know

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.