DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Niagara Falls New York

Breakfast, lunch and dinner served
Business centre
Room, 1 King Bed, Jetted Tub, River View | Bathroom sink
Terrace/patio
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
401 Buffalo Ave, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪4 min walk‬
  • Seneca Niagara Resort & Casino
    ‪7 min walk‬
  • Conference Center Niagara Falls
    ‪10 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

Junior Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub, River View (Balcony)

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(14 reviews)
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(36 reviews)
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(20 reviews)
  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

Riverwalk Niagara Falls hotel in Downtown Niagara Falls with a 24-hour fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Hotel Niagara Falls New York's great location gets high marks from our customers. During your stay, you're just a quick walk from Niagara Falls State Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Niagara Falls State Park and a 4-minute drive from Cave of the Winds
  • Local-area shuttle service available for a fee
DoubleTree by Hilton Hotel Niagara Falls New York offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton Hotel Niagara Falls New York. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Parkway Prime - This steakhouse serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 5.00-25.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Parkway Prime

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (16000 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 8 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

DoubleTree by Hilton Hotel Niagara Falls New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1003 reviews" "
Rating 8 - Good. 236 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, bed was comfortable, toilet seat was loose but maintenence fixed immediately, exhaust fan in bathroom didn't work, grout was stained in places, room was quiet, hot tub was great except for sand all over the seats, no microwave in room, mini fridge barely got cold, grounds were well maintained, bar and restaurant seemed very nice although we didn't patronize it. The charge for parking seems ridiculous for a, paying guest, pool was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Sep 2024

2/10 Terrible

Mohammed

Stayed 3 nights in Oct 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly
Stayed 1 night in Oct 2024

10/10 Excellent

elaine

Travelled with family
Liked: Amenities
The location was very close to attractions. Rooms were very nice and quiet. The restaurant and bar were great.
Stayed 3 nights in Oct 2024

8/10 Good

Heidi

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great place for Niagara Falls
The front desk staff were amazing! Super friendly and handled all our issues quickly. We did have some housekeeping problems but other than that it was a great stay.
Stayed 3 nights in Oct 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was outstanding at the hotel, but lacking if you call and speak to an operator. The dining selection at the restaurant inside was not kid friendly at all. The bed was too soft, and the pillows were flat, thin, and not great for sleeping on. We bought some at Target for our stay after the first night. The hotel was clean, quiet, and had a great view on the 4th floor balcony of our room. It was great for access to the walking trails around the state park.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Beautiful room and very convenient to lots of sightseeing. Concierge was wonderful in helping us book a day trip to the falls.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elsa

Travelled with partner
Liked: Staff & service, amenities
I liked the place and my suit but then when I went to shower I realized there was a mold on shower wall besides that it was okay.
Stayed 1 night in Sep 2024

8/10 Good

Nidhi

Travelled with family
Good for the view, meh for the experience
We got the river-facing rooms and were quite content with the views from the 7th and 8th floors + the proximity from everything else. The neighborhood felt very safe even after dark. The rooms are big but old-ish. Air-conditioning is old style so they make a loud noise when the compressor turns on. My only problem was the service. I had read mixed reviews about the staff already and totally understand why. I communicated with two front desk reps - one was extremely polite (Josh) and the other (name not known) lacked grace. I was also required to make multiple trips to pick up my own creamers and waters - of which waters apparently weren’t supposed to be given out. I was told that I might want to reconsider asking for any again because I could piss some staff member off. I mean I booked two rooms for two nights at $350 a night. The service felt subpar even for a budget hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay on our trip.
Stayed 3 nights in Sep 2024

10/10 Excellent

ASHISH

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Niranjan

Stayed 1 night in Sep 2024

8/10 Good

Durle, Garden rove

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and room!!
Stayed 1 night in Sep 2024

6/10 Okay

Vonesa

Travelled with partner
Disliked: Amenities
N/a
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within easy walking distance of the falls via walking paths through the river front park. Excellent restaurant and bar on first floor with indoor/outdoor seating. Nice pool and hot tub on lower level. Very friendly staff.
Stayed 4 nights in Sep 2024

8/10 Good

Vika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Everything was good
Stayed 2 nights in Sep 2024

10/10 Excellent

OLLIE

Stayed 2 nights in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Not my usual Hilton brand experience
Hotel was bit worn. A cabinet under tv had a broken door, bathroom door had a damaged mark because rubber door stop was missing and window treatment looked a little shabby.It just looked like it needed a little live. Also charged for parking, I do not remember that being mentioned before the fact.
Stayed 1 night in Sep 2024