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Butler Creek House

3.5 star property

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Photo gallery for Butler Creek House

Front of property
Garden Balcony Suite
Garden Balcony Suite
Lobby
Garden Balcony Suite | Balcony

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
538 Butler Street, Niagara-on-the-Lake, ON, L0S1J0
  • Lincoln & Welland Regimental Museum
    ‪10 min walk‬
  • Niagara River Gorge
    ‪13 min walk‬
  • Jackson-Triggs Winery
    ‪14 min walk‬
  • St. Catharines, ON (YCM-Niagara District)
    ‪12 min drive‬

Room options

View all photos for Grand Georgian Suite

Grand Georgian Suite

Grand Georgian Suite

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Creekside Room

Creekside Room

Creekside Room

  • 23 sq m
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Balcony Suite

Garden Balcony Suite

Garden Balcony Suite

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Property entrance

The Shaw Club Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is €225
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Shaw Club Hotel

About this property

Butler Creek House

Adults-only Niagara-on-the-Lake bed & breakfast in Old Town Historic District with free breakfast
A picnic area, free breakfast, and free self parking are available at this smoke-free bed & breakfast. WiFi in public areas is free.
Butler Creek House offers 3 air-conditioned accommodations with bathrobes and slippers. Each accommodation is individually furnished and decorated. Televisions come with cable channels and Netflix.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Butler Creek House, you'll be within walking distance of Lake Ontario. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • 15 minutes by foot from Lake Ontario and a 3-minute drive from Shaw Festival Theatre
Free breakfast is available daily. WiFi is free in public spaces. Butler Creek House also features a terrace and a picnic area. Self parking is free.

This 3.5-star Niagara-on-the-Lake bed & breakfast is smoke free.

Guests are served free full breakfast daily from 9:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 9:00 AM–9:30 AM

Guest services

  • Daily housekeeping
  • Luggage storage

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Netflix
  • TV

Food and drink

  • Electric kettle

More

  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 3.0 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 19 are not allowed at this adults-only property. All guests 19 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3.0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number 016-2022

We should mention

  • This is an adults-only property and guests under 19 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Butler Creek Hot Tubs Bed & Breakfast Niagara-on-the-Lake
Butler Creek Hot Tubs Bed & Breakfast
Butler Creek Hot Tubs Niagara-on-the-Lake
Butler Creek Hot Tubs
Butler Creek Hot Tubs B&B Niagara-on-the-Lake
Butler Creek House B&B Niagara-on-the-Lake
Butler Creek House B&B
Butler Creek House Niagara-on-the-Lake
Butler Creek House Hot Tub Suites
Butler Creek Hot Tubs Suites Bed Breakfast
Butler Creek Hot Tubs Suites
Butler Creek House Bed & breakfast
Butler Creek House Niagara-on-the-Lake
Butler Creek House Bed & breakfast Niagara-on-the-Lake

Butler Creek House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 149 out of 165 reviews
Rating 8 - Good. 14 out of 165 reviews
Rating 6 - Okay. 0 out of 165 reviews
Rating 4 - Poor. 2 out of 165 reviews
Rating 2 - Terrible. 0 out of 165 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John W.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location between Oldtown, wineries, & parks. 5-10 minute car ride to most activities around town or slightly longer walk. Tucked out of way in a neighborhood. Owner/staff friendly & attentive. Clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The hosts were helpful in finding places we should see. The breakfast was at a golf course right on the water. The town was close enough to walk to.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick, East Concord

Liked: Cleanliness, staff & service, property conditions & facilities
20 minute walk to main shopping/theatre area Breakfast is off site nearby with standard fare Comfortable bed with plenty of space in room Rugs throughout Continuous air conditioning keeps room cool but noise is unavoidable Solicitous proprietors
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the information sheet that was sent to us before we arrived so we knew the codes and what to expect. Everything one could ever need was provided down to having the coffee already to brew in the morning so all I had to do was push a button. The towels were lovely and there were places to hang them when wet. The shower was good and strong. Our rooms were light and bright in the day. The blackout curtains were wonderful for sleeping. The price was reasonable and worth every penny unlike much of the accomodations in NOTL. All in all it was a very pleasant experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc, lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enourmous rooms, separate private salon to the bedroom, fridge, coffee machine, TV with Roku chanels, welcoming ang engaging owner.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice place to stay for a couple of days. The hostess was charming and her gardens are amazing! Nice room and extras. Bathroom was full of amenities. We would stay here again!
Stayed 2 nights in Aug 2024

8/10 Good

Paula, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
My room was lovely, and the owners Matt and Donna Lee very pleasant. The breakfast is available a short walk from the house at a restaurant, which was pretty good. My only negative comment is the price seems high ($750 for 2 nights) for just a room and breakfast and no other amenities..but I suppose it is Niagara on the lake and prices are high.
Stayed 2 nights in Aug 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed talking with the owners, friendly and engaging
Stayed 2 nights in Aug 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Donna was extremely personable. She and Matt thought of every possible amenity for the room. It was so comfortable and beautifully appointed. I would highly recommend staying here and will definitely be back!
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The room was very clean and quiet other than the A/C and fans which I know for some people is white noise, so still not bad. The one odd thing was that there was a glass block large window between the entryway and the unit, so when the entryway light was on at night, there was essentially a light on in your bedroom. My recommendation to the owners is to put a curtain in front of that for light sleepers like me so the bedroom can be darker. Also, the small mattress was rock hard. The best part was the location because it’s on a very quiet street just close enough to town that it’s a nice walk but just far enough away that it’s quiet.
Stayed 3 nights in Jul 2024

4/10 Poor

ALLAN

Disliked: Staff & service, property conditions & facilities
Mr
I was very disappointed with my stay at this location. I found the room lacking in charm and warmth somewhat like a Hotel 8 but 3 times the price. The furniture, most of which was jam packed into a small room was’kitchy’and of poor quality. The worst Part of the experience was my dealings with the surly and rude hosts one of whom was most indignant when I had the temerity to ask a question of her at 8am when she claimed she was sleeping. Her partner swore at me and threatened to physically remove me from my room at 10:01 as I was preparing to leave. Definitely the worst travel experience I have ever had.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Travelled with partner
It was right beside a ravine and very quiet. The room was very clean and accessible
Stayed 2 nights in Jun 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were very welcoming. Easy parking and clear instructions. Lots of ideas of wineries and restaurants were provided. We were in one of the up-stair suites, it had every convenience, was very clean and comfortable with lots of room. Walking to town center was flat, very pleasant and took about 20 mins. Location is quiet and safe.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were very nice and sweet, made you feel like you were at home.
Stayed 2 nights in May 2024

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Wonderful suite that was perfect for our visit to Niagara on the lake. 2 beautiful rooms. Coffee/tea/water and a mini-fridge. Easy door coded check in. Close to everything. Easy parking.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Donna looked after us fantastically well and provided great recommendations for places to walk and visit. Everything that could be provided for comfort and convenience was there, and more beyond (Earl Grey tea bags and fresh milk a great hit for us!) Extremely comfortable with lovely furnishings and jacuzzi bath. Would not hesitate to recommend very highly - best place we have stayed on our trip by far.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch B&B
This was the nicest B&B I've stayed in. The hosts were very kind and the room was tastefully decorated. Everything functioned as intended. Already booking our next visit
Stayed 2 nights in Oct 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very welcoming and the property is comfortable and cozy. Breakfast is offsite but it was at a lovely location with good food and service. We enjoyed our stay and would definitely stay at Butler Creek again.
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony John

Travelled with partner
Liked: Amenities
Our hosts keep the property in excellent condition and were very welcoming and organized. A very comfortable stay and would highly recommend it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and property. Great location.
Stayed 1 night in Sep 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Lovely rooms in fantastic house.Very friendly and welcoming hosts.Breakfast in golf club excellent. Overall a great stay would highly recommend to anyone.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best B&B ever. Very organized, clean, neat. Everything you could want.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast coupon to the Golf Course on Lake Ontario was simply wonderful. The rooms were great and everything we could need was provided by the host and hostess. The parking was super and the location with respect to Niagara on the Lake and Niagara Falls Ontario and the Château des Charmes winery was great.
Stayed 4 nights in Aug 2023