Best Western Summit Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Summit Inn

Lobby
Lobby
Indoor pool
Reception
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
9500 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    ‪2 min drive‬
  • Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Aquarium of Niagara
    ‪10 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪15 min walk‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

About this property

Best Western Summit Inn

Hotel in Niagara Falls with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Summit Inn offers 88 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Best Western Summit Inn gets high marks from our customers. During your stay, you'll be within walking distance of Fashion Outlets of Niagara Falls. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 14 minutes by car from Fallsview Casino and 9 minutes from Niagara Falls State Park
Best Western Summit Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Best Western Summit Inn. Free self parking is available.

This Niagara Falls hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Summit
Best Western Summit Inn
Best Western Summit Inn Niagara Falls
Best Western Summit Niagara Falls
Summit Inn Best Western
Best Western Summit Inn Hotel
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Summit Inn Hotel Niagara Falls

Best Western Summit Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1149 reviews" "
Rating 8 - Good. 352 out of 1149 reviews" "
Rating 6 - Okay. 137 out of 1149 reviews" "
Rating 4 - Poor. 31 out of 1149 reviews" "
Rating 2 - Terrible. 26 out of 1149 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Harnoor

Stayed 3 nights in Aug 2024

4/10 Poor

kerri

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Giuliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with group
The rooms smell bad from strong cleaning materials our friends had to change rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashish

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience
Stayed 1 night in Oct 2024

6/10 Okay

Azad

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included and free parking was a definite plus! Property has a good layout. Arcade games was a nice plus as well!
Stayed 2 nights in Oct 2024

2/10 Terrible

SAVTEJ

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service experience
Stayed 1 night in Oct 2024

2/10 Terrible

David

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room didnt get clean in 2 days never vefore I visited a hotel like this In all hotels who we travelled our room was cleaned
Stayed 2 nights in Oct 2024

6/10 Okay

Larry

Stayed 1 night in Oct 2024

10/10 Excellent

Jaelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service
Very noisy. Beds are wore out. Only 1 electric outlet worked in my room. The breakfast was mediocre at best, compared to other Best Western's I would stay somewhere else next time.
Stayed 2 nights in Oct 2024

6/10 Okay

Bryan

Travelled with family
Liked: Amenities, property conditions & facilities
Room had most amenities with nice space and cleanliness. 3 stars mainly due to having no room service if you stay for less than 3 days.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cayley

Travelled with group
Liked: Staff & service
Average Hotel, Not a Bad Option for the Area
Front desk staff was very friendly. Room was a little bit below average. It had a slightly odd smell (not bad necessarily, just odd). The bathroom left much to be desired. It seems like there is an issue with the flow of water from the shower, as when I got out there was a puddle of water outside the tub under the door even though I hadn't sprayed any water in that direction. This resulted in the door frame and bottom of the door being really rusty/possibly moldy. Plus there was mold on the ceiling and the shower bar. I didn't use the pool but it looked really nice, the breakfast was decent and check-in/checkout was easy. Overall this is an alright hotel to stay at, the issues I experienced don't seem uncommon for hotels in this price range. I liked that the hotel had multiple entrance points so it was more convenient to unload bags (don't have to walk across the entire hotel with your bags).
Stayed 1 night in Oct 2024

8/10 Good

Catherine, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and well kept. Staff were very polite and helpful with anything we needed. They only clean your room if you stay for 4 nights, but asking for anything we needed from the front desk was never an issue. For the most part, we didn't hear too many other people (likely because it was off season) except for children running a bit. Breakfast had a lot of food and great options for the normal person but I have a special diet and all I could eat were eggs and sausage, plus coffee. The coffee was fresh, good and not burnt tasting or stale. I would call it a medium roast. The third morning of our stay the eggs smelled and tasted like they were cooked in water from the lake and were not edible. The food was also the exact same every day with no variation. We found the location to be great and easy to access all of the things we wanted to do with great local eating, shopping and delivery options.
Stayed 3 nights in Oct 2024

6/10 Okay

Bernice

Travelled with family
The room was average and clean. The property around smelled of weed along with the hallway in the morning. The breakfast was average but the temperature of the food was luke warm.
Stayed 1 night in Oct 2024

10/10 Excellent

Joan, Cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was well appointed and clean BUT there was a terrible rusted out toilet paper fixture that was obviously old and put up.poorly. That one thing was such a turn off and so out of place. When everything is SO NICE, one raggedy item really stands out, but I am rating hotel high because it literally was the only flawed thing.
Stayed 1 night in Oct 2024

10/10 Excellent

steven

Travelled with family
Lovely 1 night stay
Stayed 1 night in Oct 2024

8/10 Good

Denise, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 2 night stay and the breakfast was yummy
Stayed 2 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024