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Best Western St. Catharines Hotel & Conference Centre

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool, outdoor pool, pool loungers
Lobby
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Gym
  • Pool

Explore the area

Map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • FirstOntario Performing Arts Centre
    ‪3 min drive‬
  • Montebello Park
    ‪3 min drive‬
  • Meridian Centre
    ‪3 min drive‬
  • St. Catharines, ON (YCM-Niagara District)
    ‪14 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Hampton Inn by Hilton St. Catharines Niagara

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1005)
The price is €132
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hampton Inn by Hilton St. Catharines Niagara

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Best Western St. Catharines Hotel & Conference Centre. During your stay, you'll be close to Montebello Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at WRIGLEYS SPORTS BAR
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • Just a 5-minute drive from Lake Ontario and 15 minutes from Clifton Hill
  • Dogs welcome for a fee
Best Western St. Catharines Hotel & Conference Centre offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A fitness center, a terrace, and barbecue grills are also featured at the family-friendly Best Western St. Catharines Hotel & Conference Centre. Free self parking is available.

This St. Catharines hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1009 reviews" "
Rating 8 - Good. 323 out of 1009 reviews" "
Rating 6 - Okay. 148 out of 1009 reviews" "
Rating 4 - Poor. 93 out of 1009 reviews" "
Rating 2 - Terrible. 58 out of 1009 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Gino, Collingwood

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was dated and the breakfast options limited.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Niverville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Oct 2024

10/10 Excellent

Geoffrey H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Sandra M

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay overall, the only problem was that the TV wasn’t that great. It didn’t allow you to connect through airplay, had to use an HDMI cord. Also the shower only had cold water and the door to the bathroom was hard to close. Oh and you could hear other room’s plumbing - it was pretty loud hearing running water in the morning, but it didn’t bother us much. The room was great though, very comfy bed and we stayed on the second floor so we had a balcony. Breakfast was good too just make sure you get there before 8. Would stay again and would recommend for the price.
Stayed 1 night in Oct 2024

8/10 Good

Nathan, Hudsonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, pretty good experience! They have free parking. The continental breakfast was fantastic, much better than the usual standard fare you might expect, they offered eggs and potatoes, egg sandwiches, fruit, juice, and coffee. Really good variety, and the staff, especially the ladies working at the front desk and during breakfast, were so friendly and helpful! Room was spacious and clean. It came with a fridge and microwave—really handy for snacks or leftovers. The bed was comfy, and I slept great. The whole place was pretty quiet too, which made for a relaxing stay. Though I didn’t use the indoor pool, it was a good size and looked inviting. They also have a large gym, which was a nice feature if you want to get in a workout. The building is definitely older, but they’ve done a great job remodeling it. On the downside, there were a few things that could use improvement. The bathroom setup was a bit odd—the toilet, sink, and tables were unusually low, which made things a little uncomfortable. Also, I was really looking forward to using the hot tub and sauna, but they were unfortunately out of order. The miniature golf and outdoor pool were also closed
Stayed 1 night in Oct 2024

6/10 Okay

Jody

Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay! Recommend 100%
We had such an amazing experience on our stay. We loved the fact that this hotel is pet friendly and gave our whole family the opportunity to enjoy a staycation outside of the city. The staff were so friendly and service at the free breakfast buffet was exceptional. The buffet offered a variety of options that were absolutely delicious. The indoor pool was so much fun! The room was clean and beds so comfortable. 10/10!!! We are definitely staying again soon.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrei

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Yevgeniy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel. Great Staff!. Breakfast was good. The whole family enjoyed staying there!
Stayed 1 night in Jul 2024

10/10 Excellent

Denise, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly good value.
Stayed 1 night in Oct 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
the food was good service was good, free parking and comfy rooms
Stayed 2 nights in Oct 2024

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite busy and only one desk clerk registering folks. There was a group of Chinese speaking guests requiring more help, thus delays etc., but could not be helped. All staff were friendly, hotel was clean and tidy. Breakfast was ample, but items that were meant to be hot were not, again may be a staffing problem.
Stayed 2 nights in Oct 2024

10/10 Excellent

Blondine, Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 4 nights in Oct 2024

8/10 Good

Patricia

Liked: Room comfort
Efficient
Old tiles in the bathroom that had mold. No fan in the bathroom. The water taps (cold/hot) are piped in reverse. The breakfast was great and the hotel is clean…..but I did find a hair in the shower. Quiet room as it was a long weekend. Perfect for what I required.
Stayed 1 night in Oct 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV service in the room was not the best. The channels did not work had issues with connectivity. The bed was not comfortable at all.The hot water in the tap was extremely very very hot hot burned by it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great quality-price with pool, hot tub, gym and breakfast included. Staff were friendly and timely. An older building but rooms clean and comfortable with mini fridge and microwave. Will likely go again.
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ansa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, front staff was kind and understanding. At first, i was a bit worried as i expected all bright rooms, because of my OCD. But it was good experience. I was alone with kids, still it was safe.
Stayed 1 night in Oct 2024

8/10 Good

Lucy V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niagara Getaway
This hotel provides easy access to Niagara Falls and Niagara on the Lake with free parking and daily hot breakfast. Our hotel room was clean and comfortable and we also enjoyed the indoor pool.
Stayed 2 nights in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024