Passage House Hotel

3.0 star property

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Photo gallery for Passage House Hotel

Breakfast, lunch and dinner served
Boating
Reception
Indoor pool
Self-Catering  One Bedroom Estuary Duplex Apartment

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

Map
Kingsteignton Hackney Lane, Newton Abbot, England, TQ12 3QH
  • Princess Theatre
    ‪14 min drive‬
  • Babbacombe Beach
    ‪15 min drive‬
  • Teignmouth Beach
    ‪22 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪24 min drive‬

Room options

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Self-Catering Two Bedroom Estuary View Duplex Apartment

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Self-Catering Two Bedroom Penthouse Estuary Apartment

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Self-Catering Two Bedroom Estuary View Level Apartment

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Estuary Double

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Self-Catering One Bedroom Estuary Duplex Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double or Twin

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Self-Catering One Bedroom Rear View Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Estuary Twin or Double

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Self-Catering One Bedroom Estuary Lodge Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Self-Catering One Bedroom Estuary Level Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Passage House Hotel

Riverfront hotel with a health club and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and a business center.
Passage House Hotel offers 90 accommodations with coffee/tea makers and hair dryers. This Newton Abbot hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Passage House Hotel. During your stay, you'll be close to Decoy Country Park. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by car from Dartmoor National Park and 14 minutes from Princess Theatre
Passage House Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, an arcade/game room, and a garden are also featured at the business-friendly Passage House Hotel. Free self parking is available.

This 3-star Newton Abbot hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.
Vue Restaurant - This restaurant serves breakfast, lunch, and dinner.
Passage House Inn - Overlooking the garden, this family restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Passage House Inn
  • Vue Restaurant

Things to do

  • Arcade/game room
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 per person
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.

Property is also known as

Passage House Hotel Newton Abbot
Passage House Newton Abbot
Hotel Passage House Hotel Newton Abbot
Newton Abbot Passage House Hotel Hotel
Hotel Passage House Hotel
Passage Hotel
Passage House
Passage House Hotel
Passage House
Best Western Passage House Hotel
Passage House Newton Abbot
Passage House Hotel Hotel
Passage House Hotel Newton Abbot
Passage House Hotel Hotel Newton Abbot

Passage House Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 253 out of 751 reviews
Rating 8 - Good. 315 out of 751 reviews
Rating 6 - Okay. 117 out of 751 reviews
Rating 4 - Poor. 44 out of 751 reviews
Rating 2 - Terrible. 22 out of 751 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Katrina

Liked: Cleanliness, staff & service
Okay for a one night stay
Stayed due to attending a funeral in the vicinity. Room was clean, basic, bed was rather uncomfortable.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Stayed 1 night in Dec 2024

8/10 Good

Delia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from all staff ,only issue was the ladies toilets in lounge area didn’t flush properly,not very nice.
Stayed 1 night in Dec 2024

4/10 Poor

Louise

Liked: Staff & service
Disliked: Cleanliness
Passage House
Staff were lovely, friendly. Good size car park. Lovely views from restaurant during breakfast. Small bar with good choice Room was a good size, decor not the most modern. We booked a double room - bed was 2 twin beds together, but no topper so not the most comfortable due to the gap in the 2 mattresses Both chairs in the room were heavily stained
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old favourite
Passage house apartments is always a comfortable stay. Though the rooms may be dated , I have never had any issues with comfort or things not working. WiFi very reliable. Staff always pleasant. And I can walk to the pub in 5 mins!
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Craig

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely Venue was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passage House Stay
Always a pleasure to stay at the passage house very good service great staff very friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fisal

Stayed 1 night in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Overnight stay
Hotel was in an ideal location for us to attend a wedding nearby. In a very nice setting with plenty of parking. Room was comfortable and clean although in common with the rest of the hotel it was a little dated. WiFi was good. Breakfast was reasonable for the money although the extra £5 charge for different dishes such as eggs Benedict wasn’t really needed as the dish is probably no more costly than the full English we did have. We found the mushrooms to have a strange taste to them and the sausage wasn’t nice, we suspect it was quite a cheap mass catering product. Service at breakfast was very good and fast.
Stayed 1 night in Nov 2024

10/10 Excellent

Mr Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

8/10 Good

Tracy

Travelled with group
Wonderful room with balcony overlooking the river. Staff very approachable. Breakfast awful but complaints listened to and acted upon
Stayed 2 nights in Oct 2024

8/10 Good

MARTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, rooms nice and big
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with stunning views over the water
Stayed 1 night in Oct 2024

8/10 Good

Jacqui

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great hotel
Great hotel, could do with a lick of paint in a few places, but other than that I can’t fault it. Comfy bed, clean room, and beautiful views.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
Booked hotel for last minute business trip. Check in was smooth and dinner was decent. Pool was nice as well. Room was a good size and fair for the price and had all the amenities required. Main problem was the bed, as the mattress was extremely uncomfortable and led to a really bad night's sleep.
Stayed 1 night in Oct 2024

4/10 Poor

Jane

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Needs updating
Room had a smell to it..and very cold...did not have a warm cosy friendly feeling. Glad it was just one night. Bed however was comfortable
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, amenities
Large self catering apartment in beautiful location
Stayed 7 nights in Sep 2024

6/10 Okay

Lisa

Stayed 1 night in Sep 2024

8/10 Good

Darran

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Scolmore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet accommodation with friendly staff.
Clean and tidy with friendly staff and a great pub on site too.
Stayed 1 night in Sep 2024