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Holiday Inn Newport News - Hampton by IHG

3.5 star property

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Photo gallery for Holiday Inn Newport News - Hampton by IHG

Exterior
Exterior
Exterior
Indoor pool
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
980 Omni Blvd, Newport News, VA, 23606
  • Riverside Medical Center
    ‪5 min drive‬
  • Christopher Newport University
    ‪6 min drive‬
  • Patrick Henry Mall
    ‪7 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)

Room options

View all photos for Standard Room, Mini Fridge, Microwave

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Mini Fridge, Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mini Fridge, Microwave

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Mini Fridge, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication)

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Newport News - Hampton by IHG

Hotel with free parking, in the vicinity of Patrick Henry Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Newport News - Hampton by IHG offers 183 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newport News hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Newport News - Hampton by IHG. During your stay, you'll be within walking distance of Sentara Port Warwick. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Burger Theory Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 7 minutes by car from Patrick Henry Mall and 8 minutes from Boo Williams Sportplex
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Holiday Inn Newport News - Hampton by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 11000 square feet (1022 square meters) and includes a conference center. The business-friendly Holiday Inn Newport News - Hampton by IHG also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Newport News hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9 AM.
Burger Theory Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger Theory Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11,000 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Newport News - Hampton by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Newport News City Center Hotel
Holiday Inn Newport News Hampton Hotel
Inn Newport News City Center
Holiday Inn Newport News Hampton
Inn Newport News Hampton
Newport News Hampton By Ihg
Holiday Inn Newport News Hampton
Holiday Inn Newport News Hampton an IHG Hotel
Holiday Inn Newport News - Hampton by IHG Hotel
Holiday Inn Newport News - Hampton by IHG Newport News
Holiday Inn Newport News - Hampton by IHG Hotel Newport News

Holiday Inn Newport News - Hampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

myra

Liked: Staff & service, property conditions & facilities
The people were very friendly., The room was nice but i saw a roach bug in my room Which made me u comfortable. Other then that it wsa good. .
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice play to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorraine, Richmond

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient hotel. Also very clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

aizat, Gaithersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by the cleanliness !! They had a gym with equipment which I was thrilled to be able to use after all that feasting. The staff extremely polite. I will be definitely booking this space again when I’m in Newport News!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely nice and welcoming. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

James A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Clean
We had such a great experience with check-in and the room was so clean and kept up nicely. Very comfortable bedding and since it’s tucked away it was very quiet.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Janae

Liked: Amenities
Awesome and beautiful armosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a breath of fresh air and relief! I definitely enjoyed my stay here.
Stayed 2 nights in Nov 2024

6/10 Okay

Baylon

Travelled with family, Business traveller
Liked: Staff & service
I did like the breakfast and the Burger Theory bar and restaurant. Food was good. I did not like the premium king suite we had. Ceiling in hotel room was popcorn, fixture in bathroom and night stands were old. The bathroom vanity was discolored snd the legs were rusted. The tub had a rust ring in the middle. Hallway carpet was worn and missing in spots.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this property for business. Will stay again in future. Thanks
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Nice but old feeling
It had a funny smell when you first walked in.
Stayed 1 night in Nov 2024

10/10 Excellent

monty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Everything was nice and clean.
Stayed 1 night in Nov 2024

2/10 Terrible

James

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
I was grossed out by the bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe comfortable place
Stayed 2 nights in Nov 2024

8/10 Good

Orapin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like almost everything except the noise. We got a room next to another family with 3 kids. When the parents allowed the kids to come out and play in front of the elevator, which was the same area as my room door and theirs, it was very noisy and disturbed us. And the area in front of the room is also a pass-through area for everyone going to the pool. When people walked by, they would make noise into our room. And at around 11:00 pm, in the room with the kids, we heard the kids crying very loudly and the parents arguing loudly. We were woke-up and could not sleep again. I felt that it was unfair. We paid for the room but why are we not given the same comfort as everyone else? The hotel should know that families with kids are noisy and should be kept away from others or put together with people with kids.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Stayed 1 night in Nov 2024

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rude people
We have stayed here a number of times when we are visiting our son at college. The bed is always comfortable and the room is clean. However this visit we were placed in the middle of a group of very rude people. I had to call the front desk at 1 am to complain about them playing loud music, banging on doors, and yelling loudly in their rooms and hallways. Then they continued again 8am the next morning. I understand there isn't too much the hotel can do about other people's rudeness, however if you know there is a large group of people staying in the hotel why would you put my husband and I right in the middle of them? They should have had their own floor if you ask me. They were SO RUDE...no concept of others. We're really not sure if we will stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

J. Kimbrough

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Carmelita

Travelled with family
Disliked: Property conditions & facilities
I stayed there for 5 nights. I had to report a roach in the tub the first night. They were booked so I couldn't get another room. They said it was taken care of. My 3rd stay, there were three in my tub. They did have another on a different floor, on the other end of the hallway. We changed rooms at 2am. That night, there another bug in the tub. So I will not be staying there again or recommend anyone else to stay there.
Stayed 5 nights in Oct 2024

8/10 Good

Christa, Chesapeake

Stayed 1 night in Sep 2024

8/10 Good

Pysa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great! Excellent customer service & staff!
Stayed 2 nights in Oct 2024

6/10 Okay

KELLY

Travelled with family, Business traveller, Travelled with group
The hotel looks nice, parking was good and the staff was pleasant. I reserved 3 rooms and 2 of them had roaches. The staff was kind enough to credit my account for one night on one room. We saw roaches the morning of our last day
Stayed 3 nights in Oct 2024