Comfort Suites Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Airport

Lobby
Exterior
Lobby
Indoor pool
Suite, Multiple Beds, Non Smoking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Restaurant
  • Pool
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
12570 Jefferson Ave, Newport News, VA, 23602
  • Mary Immaculate Hospital
    3 min drive
  • Patrick Henry Mall
    4 min drive
  • Virginia Living Museum
    9 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    4 min drive

Room options

Room, Multiple Beds, Accessible, Non Smoking

  • 38.6 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Microwave

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 38.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Airport

Beach hotel with a business center
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
Comfort Suites Airport offers 104 accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Comfort Suites Airport. During your stay, you'll be within walking distance of Springhouse BarkPark. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Christopher Newport University and 15 minutes from Hampton Coliseum
Comfort Suites Airport offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Comfort Suites Airport also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.
Comfort Suites Airport has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Comfort Suites Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1003 reviews" "
Rating 8 - Good. 273 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jared

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I killed three roaches in my room. There were probably another nine that I saw that were smaller that I couldn't get to in time. I had the constant smell of someone getting very happy every morning and night. Not the hotels fault, but not pleased either way.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very pleasant and can’t want to book a stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Damir

Travelled with family and small children
Clean
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 6 nights in Aug 2024

10/10 Excellent

April

Stayed 1 night in Aug 2024

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. They quickly replaced towels
Stayed 2 nights in Aug 2024

10/10 Excellent

Kendal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were courteous, friendly and very polite and welcoming.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Taisha

Stayed 1 night in Aug 2024

8/10 Good

christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the beds were comfortable. There are lots of restaurants and shoppers nearby. It has easy access to highways.
Stayed 1 night in Aug 2024

10/10 Excellent

Cherish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 2 nights in Aug 2024

4/10 Poor

Fernando

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
In my opinion this hotel was overpriced and wasn’t worth the $440 I was charged for 2 nights. I don’t recommend. My issue were the beds like sleeping on rocks and it was a bit of a safety concern based on my observation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member at check in was lovely. Very friendly and welcoming. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Norman, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Hotel close to restaurants and shopping. Would stay again.
Stayed 3 nights in Aug 2024

6/10 Okay

KIMBERLY

Travelled with family
Liked: Room comfort
Birthday Trip
The stay was average. Hotel was located in a good location. The toilet seat moved every time we sat on it. The screen to the window was torn. The tree hid our view. We had brought some Krispy Kreme doughnuts and left them on the dresser and when we got back ants were on the dresser and in our doughnuts. It was a Birthday treat for myself. I was so upset. I suggest monthly spraying. We only ate breakfast only once. Eggs were good.
Stayed 6 nights in Jul 2024

6/10 Okay

Kirkland

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
The presentation walking into the hotel was good. The room was not cleaned while we were there. Upon calling the front desk she had an attitude and instructed us to come down for clean sheets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAY!
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Roland, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joakima

Liked: Cleanliness, staff & service, property conditions & facilities
It was good enough for a quick stay. Staff was nice and helpful. I think I saw they had some recent renovations those were not the best. White bedding is what I prefer at a hotel was not happy that the white bedding had stains. Just throw that away and start over! Toilet ran all night and that was kind of annoying. But it worked and was close to the location I was in.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josefina, Newark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally planned on staying for 1 night but extended my trip for a second night. Ms. Amy at the Front Desk was so very friendly and accommodating. She provides customer service that is truly above and beyond. Such a pleasure to stay at this Comfort Suites.
Stayed 1 night in Jul 2024

10/10 Excellent

Chevalier

Travelled with family
Our room was very comfortable and clean. The choices for breakfast were good. The staff was friendly and helpful.
Stayed 4 nights in Jul 2024

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024