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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Lobby
Lobby
Suite, Multiple Beds, Non Smoking
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
12570 Jefferson Ave, Newport News, VA, 23602
  • Mary Immaculate Hospital
    ‪3 min drive‬
  • Patrick Henry Mall
    ‪4 min drive‬
  • Virginia Living Museum
    ‪9 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Bathroom

Room, Multiple Beds, Accessible, Non Smoking

  • 38.6 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 38.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Airport

Beach hotel with indoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
Comfort Suites Airport offers 104 accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Comfort Suites Airport. During your stay, you'll be within walking distance of Springhouse BarkPark. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • 9 minutes by car from Fort Eustis and 9 minutes from Christopher Newport University
Comfort Suites Airport offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Comfort Suites Airport also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.
Comfort Suites Airport has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Comfort Suites Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yesid

Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly, professional, and helpful. The rooms were comfortable and spacious, clean and well maintained.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Olivia

Stayed 3 nights in Oct 2024

10/10 Excellent

Gerome

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to enter and exit, check-in and checkout.
Stayed 1 night in Nov 2024

10/10 Excellent

James T Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the Best Comfort Suites & inns I've Ever Stayed in. Very Clean, The Staff were So Professional, courteous, polite and Helpful. The Holiday Decoration in the lobby was Beautiful. This is where I will be staying always when I'm in Newport News, VA.
Stayed 3 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean which is the most important thing. One of the staff members was arguing with his girlfriend on the phone at the front desk, not very professional.
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmadiyya

Liked: Cleanliness, staff & service, property conditions & facilities
great and friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a area where everything is in walking distance
Stayed 3 nights in Nov 2024

2/10 Terrible

Angelica

Stayed 3 nights in Nov 2024

10/10 Excellent

BRANDY

Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Check in was the most pleasant ever experienced! Rooms were spacious and clean. Bed was comfy. Breakfast was good variety and well-tended. Property seems very well managed. No concerns for safety, which is more than i can say for other hotels in this area!
Stayed 3 nights in Nov 2024

10/10 Excellent

Qi, Fairfax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant at our check in was amazing and her customer service skills were exceptional
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The bed was so comfortable!
Stayed 1 night in Nov 2024

4/10 Poor

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Leave your personal opinion out
I wanted to give this a 5 star, but due to our check in, I can’t. We were here celebrating my son graduating BCT and heading to AIT. He was in uniform as we arrived. Immediately, as we were checking in, the front desk man, John, started taking about how the kid working with him was the hardest working immigrant he knew. We congratulated him because he truly seemed like a nice young man. John then proceeded to complain about the election and I casually said , “well as an army soldier mom, I was ok with the outcome” He looked up and said, “I wish they would ship out all these $&@* Republicans and let the illegal immigrants take their place. What a disrespectful thing to say, to even be talking about politics as we checked in. I was extremely offended and will be reaching out to Choice hotels corporate to discuss this. The rest of the entire hotel staff was so amazing Very nice accommodations but could not tell if there was blood in our carpet.
Stayed 3 nights in Nov 2024

10/10 Excellent

Danita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Amy at the front desk was great!
Stay was great! Beds are super comfy & Amy at the front desk was SUPER sweet & helpful! Not only with us but I seen she had the same energy with everyone else! 10 out of 10 I would definitely come & stay again & would recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Yinchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very friendly. Location is convenient with shopping and restaurants. We got a one bed room suite with a sleeper sofa, my teenager was happy he got his own bed. 😃
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024