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Best Western Plus Newport News Inn & Suites

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
500 Operations Dr, Newport News, VA, 23602
  • Patrick Henry Mall
    8 min walk
  • The Melting Pot
    2 min walk
  • Newport News Station
    12 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    6 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Newport News - Hampton I-64

Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (1002)
The price is €80
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Comfort Inn Newport News - Hampton I-64

About this property

Best Western Plus Newport News Inn & Suites

Newport News hotel in Central Newport News with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Best Western Plus Newport News Inn & Suites gets good marks from our customers. During your stay, you're just a quick walk from Patrick Henry Mall. Free WiFi in public areas, free self parking, and a gym are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include a business center, meeting rooms, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from Patrick Henry Mall and a 4-minute drive from Sentara Port Warwick
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Newport News Inn & Suites offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Best Western Plus Newport News Inn & Suites. Self parking is free.

This Newport News hotel is smoke free.

Guests are served free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Best Western Plus Newport News Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1003 reviews" "
Rating 8 - Good. 315 out of 1003 reviews" "
Rating 6 - Okay. 150 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 60 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Overall this place is clean and comfortable. Staff is friendly and efficient. It is a little outdated.
Stayed 2 nights in Sep 2024

8/10 Good

Alyce Healey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. Nice breakfast selection. Staff very nice
Stayed 1 night in Sep 2024

8/10 Good

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff - 3 different people at different times were all super helpful and nice!
Stayed 2 nights in Sep 2024

2/10 Terrible

Ali, Chesterfield

Business traveller, Travelled with partner
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Denise

Stayed 2 nights in Sep 2024

4/10 Poor

Todd

Travelled with family
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Travelled with family
Room A/C a bit musty, but overall fine room for an overnight stay.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivan, Burke,

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good
Stayed 1 night in Sep 2024

4/10 Poor

Chelsey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I would rate my stay a 2 at best. I stayed two nights in September 2024. The property is extremely run down, not well maintained, and not very clean. I immediately regretted booking as soon as I walked in. The A/C was on and still the room felt humid/mildewy; the TV remote was broken so you could only turn it on and off but not change channels (it was CLEAR it was broken - the buttons were basically ripped off so the staff obviously doesn’t care); the shower was super slippery with no grips; the rug wasn’t vacuumed; and the sofa in the room was stained and I would definitely not sit on it. The room was spacious and the area is convenient to get around Newport News, which is good since I didn’t want to spent a second longer than necessary at the hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

jolaine

Stayed 2 nights in Aug 2024

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Jefferson

Stayed 1 night in Jun 2024

4/10 Poor

Toris

Stayed 1 night in Aug 2024

4/10 Poor

terry

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Didn't like the shower separated from sink. Phone did not work. Sofabed cushions were duty with stains. Bed slept comfortably.
Stayed 4 nights in Aug 2024

10/10 Excellent

Israel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility but kindly improve on your complimentary breakfast. Let there be other options every other day
Stayed 2 nights in Aug 2024

8/10 Good

Mario

Travelled with family and small children
Liked: Cleanliness, amenities
Very nice location, close to restaurants and beach. Breakfast was great and look forward to go back there in the near future!
Stayed 1 night in Jul 2024

4/10 Poor

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
The hotel room was dirty and it was stinking. I went to the front desk to get help and was told they could not help me because I booked thru a third party. I called the third party and got hung up on 6 tines. I asked them to clean the room they could not. It was horrible
Stayed 1 night in Aug 2024

6/10 Okay

Hakim

Travelled with family
Liked: Staff & service
Meh
Stayed 1 night in Aug 2024

6/10 Okay

Hakim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The water did not shut off in the tub/shower, it ran a constant stream of hot water. The are conditioner leaked in the room, saturating the carpet. We had to get 6 towels every night to put on the floor to absorb some of it, and wear shoes to walk on them. The staff knew about the tub and leak from the AC, so therefore maybe the room should not have been booked until those things were repaired. They had no other room to offer. The TV remote did not work. The beds were comfortable and the staff was very friendly, they were the saving grace.
Stayed 4 nights in Aug 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Staff & service, room comfort
Good hotel, very popular needs reno
This is a very good hotel but a bit dated and worn down. The hotel is frequently booked up and the wear and tear is showing. We got the suite and it was nice and spacious. The room had a musty smell when we cane in each time that faded away. The bathroom needs up dating and the remote didnt work. Toilet had to be flushed twice. I feel like with the worn down state of the hotel that it needs to be rennovated and they are charging a bit too much for now.
Stayed 1 night in Aug 2024

4/10 Poor

joseph paul

Business traveller
Disliked: Staff & service, property conditions & facilities
Property was dirty and rooms need to be better cleaned and updated.
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

It was an ok stay, no what I had expected, housekeeper had to be told to clean room, hotel needs some upgrades in the room curtains, etc, pillows
Stayed 5 nights in Aug 2024