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Grey Goose Game Lodge

3.0 star property

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Photo gallery for Grey Goose Game Lodge

Chapel
Exterior
Reception
Premium bedding, individually decorated, individually furnished, desk
Helicopter/plane tours

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Grey Goose Game Lodge, 1 Memel Road, Newcastle, KwaZulu-Natal, 2940
  • Fort Amiel Museum
    ‪6 min drive‬
  • Amajuba Mall
    ‪6 min drive‬
  • Victorian Mall
    ‪7 min drive‬
  • Newcastle (NCS)
    ‪24 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, individually decorated, individually furnished, desk

Deluxe Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, individually decorated, individually furnished, desk

Standard Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Premium bedding, individually decorated, individually furnished, desk

Family Room

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, individually decorated, individually furnished, desk

Deluxe Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Grey Goose Game Lodge

Family-friendly lodge with a seasonal outdoor pool and a restaurant
Along with an outdoor pool, this smoke-free lodge has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center.
Grey Goose Game Lodge offers 30 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3-star lodge have kitchenettes with cookware/dishes/utensils.

This Newcastle lodge provides complimentary wireless Internet access, with a speed of 50+ Mbps. 32-inch flat-screen televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Grey Goose Game Lodge, you'll be close to Fort Amiel Museum. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy local cuisine at Gooseberries Family, a family restaurant with garden views
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a playground, helicopter/airplane tours, and mountain biking
  • 6 minutes by car from Fort Amiel Museum and 6 minutes from Amajuba Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 5 meeting rooms are available.

WiFi is free in public spaces. Event space at this lodge measures 00 square feet (0 square meters) and includes a conference center. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Grey Goose Game Lodge. Self parking is free. A complete renovation of Grey Goose Game Lodge was completed in November 2022.

This 3-star Newcastle lodge is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to 10:00 AM.
Gooseberries Family - Overlooking the pool and garden, this family restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: ZAR 60-175 for adults and ZAR 45-120 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Gooseberries Family

Things to do

  • Fishing
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Hunting
  • Mountain biking
  • Outdoor pool
  • Playground
  • Private picnics

Family friendly

  • Cots/infant beds (surcharge)
  • High chair
  • Kitchenette
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Trampoline

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • 4 steps to reach property
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • Couples dining
  • Renovated entire property – November 2022
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Kitchenette

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 9:00 PM) and Saturday - Sunday (7:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 300.0 per night.
  • Cribs (infant beds) are available for ZAR 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 60 to 175 for adults, and ZAR 45 to 120 for children
  • Crib (infant bed) fee: ZAR 200.0 per night
  • Rollaway bed fee: ZAR 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property's front desk is open during the following times:
  • Monday - Friday: 6:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in September and close in April.
  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Grey Goose Game Lodge Lodge
Grey Goose Game Lodge Newcastle
Grey Goose Game Lodge Lodge Newcastle

Grey Goose Game Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service
Top stay
Stayed 1 night in Aug 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant location
We enjoyed our stay but they got our booking wrong and there was a double bed instead of 2 x singles, they then moved us to another room advising that it had 2 x single beds only for this room to also have a double bed. Overall, a pleasant and peaceful location but front desk receptionist needs some training on what the different rooms contain.
Stayed 1 night in Jan 2024

8/10 Good

Michael, New York

Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Business traveller
Liked: Property conditions & facilities, room comfort
Great Experience
Check in was smooth. When i discovered that I was given a smoking room, they quickly changed my room to a non smoking room. I am at the included breakfast as I write this, wow what a spread! Incredible selection and excellent quality as well as 5 star service.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Priority of guests led to poor services
It was just one of their busiest times and they were hosting a wedding. So the priority of the service was specifically for the wedding guests. No pre- check in confirmations or follow-ups and information sharing were done, we had to call in order to get their attension. We couldn't get food ordered for the first night, the response on whatsapp took more than 90 minutes and we were given a short notice of the time at which the kitchen closes. When we placed the order, no response was received until it was too late to get food. Bedding was not changed, guess locations differ with linen change policy. But we managed to get the food ordered and delivered on the second night.
Stayed 2 nights in Mar 2022

10/10 Excellent

Reynard

Stayed 1 night in Mar 2022

10/10 Excellent

Nozipho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miss
It was amazing and beautiful
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were entirely happy with the hotel and our experience there. Standard of cleanliness was high.
Stayed 2 nights in Nov 2020

6/10 Okay

farzana

Liked: Cleanliness, room comfort
Lovely mountain view
Nice facilities. Lovely view Room was clean, just needs more air freshner. Breakfast was ok. Not buffet
Stayed 1 night in Nov 2020

4/10 Poor

Warren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't stay here
The setting is beautiful but the bathroom was disgusting. The ceiling and walls had black mould on them, the shower tiles near the floor were thick with dirt and the shower rose was broken. The beds are not very comfortable.
Stayed 1 night in Sep 2020

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME!! Incredible value!
Highly recommend this facility.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Johan, Cape Town

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything quite nice. Unfortunately the cold showers were extremely disappointing.
Stayed 1 night in Oct 2019

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country Life
First time I had stayed there. Staff went out of their way to make sure I was comfortable and all my needs met. Great place.
Stayed 1 night in Aug 2019