Crystalbrook Kingsley

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Kingsley

Reception
Courtyard
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Exterior
Rooftop bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle City Hall
    1 min walk
  • Newcastle Civic Park
    1 min walk
  • Newcastle Civic Theater
    2 min walk
  • Newcastle, NSW (NTL-Williamtown)
    31 min drive

Room options

Park King

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Harbour Twin

  • 29 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Harbour King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Urban King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Urban Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Park Twin

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Crystalbrook Kingsley

Luxury hotel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles, and concierge services. Change of towels is available on request.
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystalbrook Kingsley's great location gets high marks from our customers. During your stay, you're just a quick walk from Newcastle City Hall. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Newcastle Civic Theater and a 4-minute drive from Nobbys Head Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Romberg's - Onsite rooftop bar. Open daily.
Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 3281 ft (AUD 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 42 for adults and AUD 19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Roundhouse
  • Romberg's
  • Ms Mary

Things to do

  • Bike parking
  • Bike storage
  • Free bike hire

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms - 2

Outdoors

  • Garden
  • Nature reserve
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini fridge
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 19 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 367 reviews" "
Rating 8 - Good. 78 out of 367 reviews" "
Rating 6 - Okay. 29 out of 367 reviews" "
Rating 4 - Poor. 10 out of 367 reviews" "
Rating 2 - Terrible. 8 out of 367 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Georges

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey.Murrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stat at Crystalbrook Kingsley and it made a night out on my own at the Civic nice and easy.
Stayed 1 night in Aug 2024

8/10 Good

Sarunya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Great hotel, location was good, room very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything in the cbd
Stayed 1 night in Aug 2024

10/10 Excellent

Mumin

Stayed 2 nights in Aug 2024

6/10 Okay

adam

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Visit in winter. The hotel is in very new condition. Good size room. However the shower hot water is not hot. No toothpaste, brush, no slippers...etc that you would expect in proper hotel. Very hard to find parking. The hotel parking cost alot and fully booked because not many spaces available.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Gerard

Stayed 1 night in May 2024

10/10 Excellent

matthew

Stayed 1 night in Jul 2024

6/10 Okay

Scott

Fell short
Didn't live up to the crystalbrook name
Stayed 2 nights in Jul 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, comfy bed. Loads of dining options close by. The rooftop bar was beautiful but had a better cocktail at the Coal & Cedar across the road.
Stayed 1 night in Oct 2022

10/10 Excellent

Kelvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique building and great customer service
The architecture is special at this hotel and well matched by the staff service. They always went above and beyond to assist. The rooms are well appointed, functional and spacious as well as efficient in operation. There is no gym on site but it is a 5 minute walk away and a great facility. Ate at the restaurant too and it was excellent with superb views. My go to in Newcastle!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room was dirty, dusty bunnies behind the doors and under the sink and the toiletries provided had been ransacked and not replaced. The valet booking system from the tablet in the room failed to register the booking twice. The staff were amazing and the bed is ultra comfy
Stayed 1 night in Jul 2024

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Amazing hotel fit out. Love the off location gym.
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is terrible. Had to park 3 minutes away and no valet parking. Breakfast is limited
Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities- all new clean and well thought through.
Stayed 1 night in Jul 2024

10/10 Excellent

Astrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved our stay. Beautiful hotel. Parking was a pain though, we didn't want to pay for valet. Overall, pricey, but worth it.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities
No excator fan in bathroom . Movable furniture
Stayed 1 night in Jul 2024

8/10 Good

alfio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the restaurant was a bit expensive
Stayed 1 night in Jul 2024

10/10 Excellent

Siu hung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great awesome
Stayed 2 nights in Apr 2024