The Wilshire Grand Hotel

3.5 star property
VIP Access

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Photo gallery for The Wilshire Grand Hotel

Suite, 1 King Bed with Sofa bed | Jetted bathtub
Lobby sitting area
Lobby sitting area
Daily buffet breakfast for a fee
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
350 Pleasant Valley Way, West Orange, NJ, 07052
  • Pleasantdale Chateau
    ‪14 min walk‬
  • Eagle Rock Reservation
    ‪3 min drive‬
  • Montclair Art Museum
    ‪5 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

The Wilshire Grand Hotel

Family-friendly hotel with free valet parking and area shuttle service
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free manager's reception. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
The Wilshire Grand Hotel offers 89 air-conditioned accommodations with espresso makers and safes. 42-inch Smart televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This West Orange hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Wilshire Grand Hotel's great location. During your stay, you'll be within walking distance of Eagle Rock Reservation. Enjoy features like free WiFi in public areas, free valet parking, and a free area shuttle. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy Italian cuisine while dining at GRILL 350 GRILL & BAR
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, complimentary bicycles, and mini golf
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Eagle Rock Reservation and 5 minutes from Montclair Art Museum
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
The Wilshire Grand Hotel offers its guests a fitness center and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 19999 square feet (1858 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly The Wilshire Grand Hotel. A free area shuttle within 5 mi is available. Self parking and valet parking are free. The property offers extended parking privileges.

This 3.5-star West Orange hotel is smoke free.

The hotel hosts a free manager's reception daily.
GRILL 350 GRILL & BAR - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free local area shuttle up to 5 mi
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • GRILL 350 GRILL & BAR

Things to do

  • Fitness centre
  • Free bike hire
  • Mini golf
  • Yoga classes

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Mini golf
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (19999 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Microwave
  • Paper towels
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Wilshire
Grand Wilshire Hotel
Wilshire Grand Hotel West Orange
Wilshire Grand West Orange
Wilshire Hotel
Wilshire Grand Hotel
Wilshire Grand
Hotel Wilshire Grand
The Wilshire Grand Hotel Hotel
The Wilshire Grand Hotel West Orange
The Wilshire Grand Hotel Hotel West Orange

The Wilshire Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Cathy

No pride in facilitating quality!!
Arrived to the wrong room, i.e. handicap. Go back to the desk received another room. This 2nd room was not what I reserved either. but how much is it worth to have to put yourself through the aggravation to get what I really wanted and paid for! We emailed in advance for additional towels with walk in shower with a hard chair. No, Nope! The front desk said he was by himself and I couldn’t get them.smh Requested a later time to checkout, I was told, to call in the morning. Breakfast, a joke! No OJ, a broken pancake mix dispenser held, squirting out everywhere. As frustrating as travel is being elderly and handicapped, to pay this overpriced experience, money for frustration and severe disappointment as this is our last birthday together… without satisfaction, in a room that was reserved prior to arriving.The freezer part of the refrigerator had about a 3 inch section of ice surrounding it. Not to mention, only 2 towels 2washrags and no bare necessities. The small refrigerator was frozen over that nothing could fit in, (see photo)The breakfast that they talk state, powdered scrambled eggs, a pancake machine that the pancake batter exploded onto one of the customers hands, and he stood there preventing additional spillage, it would be for several minutes before someone helped I’m unsure if I’ll hear anything from anyone either from hotels.com or that facility!!. But what a horrible experience to waste money on while getting nothing out of it.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect for a 1 night stay
Stayed 1 night in Nov 2024

8/10 Good

Rosemonde Previl

Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they try to accommodate their guests
Stayed 1 night in Nov 2024

2/10 Terrible

Millicent

Business traveller
Disliked: Staff & service
receptionist was rude
Stayed 1 night in Nov 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained, old charm
Stayed 1 night in Nov 2024

2/10 Terrible

Evetta

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet hotel. Felt very safe in this location and very nice staff.
Stayed 1 night in Nov 2024

6/10 Okay

Bakari

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was nice and the room was comfortable and served the purpose. The front desk staff was great. The breakfast lady had a horrible attitude and the breakfast was also really basic and not tasty at all. Powdered eggs and fully cooked microwave bacon. Even the coffee was terrible to match the staff’s attitude. The cleaning lady was in the hallway for about an hour in the morning on her phone having a personal conversation. Totally disregarding if anyone was trying to get sleep. The physical accommodations were nice though but I probably would not stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Octavio

Stayed 1 night in Oct 2024

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk guy was super friendly. The facility was very easy to get to and a great quiet place to spend the night.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Overall the property is clean and convenient. Staff is efficient. The room and furnishings are outdated and just okay for the cost.
Stayed 2 nights in Oct 2024

8/10 Good

Harrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fairly priced hotel.. free breakfast is pretty good and the complimentary refreshments at check in.. I just wish the tvs were bigger that will make the hotel near perfect.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The beds were nice and comfortable and the staff were friendly and helpful. However, when we arrived the shower was broken, one of the outlets did not work. On the safety side, I was concerned that there was not a hand lock from the inside of the door. As a coffee lover, I would also have appreciated it if they had marked the coffees clearly as "decaf" or "reg". There were other guests who were confused with me.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me Time
Our trip was relaxing and amazing. I will continue to use the hotel for my time alone with my husband.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemonde Previl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

James

Stayed 1 night in Oct 2024

6/10 Okay

Anna

Disliked: Staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Mary Anne

Stayed 2 nights in Sep 2024

2/10 Terrible

Mary

Disliked: Property conditions & facilities
Uncomfortable bed and very noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Tawana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet
Stayed 2 nights in Oct 2024

10/10 Excellent

Mechyslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 3 nights in Oct 2024